酒店回复: Dear Bapak Yexuyan,Warmest greetings from Amankila and trust that you are well,Thank you very much for choosing our Aman home in east Bali for your recent visit to Bali. We appreciate that you taking time to write the review based on your recent stay with us. We are glad to hear that you love the room, service in the room and the flower that we sent to you. We actually have two restaurant open for dinner which is Sandikala and beach club restaurant. We also have two option for dinner with is Sandikala where we serve Indonesian food and Arva where we serve Italian food. Arva is closed every Sunday. Your feedback regarding Mandarin speaking staff is highly appreciated. We learn from this for our future improvement.We hope that we have another opportunity to welcoming and host you in our home again soon.With kind regards,Ketut GunarthaResort Manager, Amankila
酒店回复: Dear Saiche & Yingshi,Warmest greetings from Amankila, our Aman home in east Bali.Thank you very much for choosing us for your recent holiday in the island of God. We highly appreciate that you taking time to write such as nice review based on your recent stay with us. We are glad to hear that you love our library and enjoyed you beach dinner. We proud ourselves to welcoming our guest as how we welcoming our family and close friends to our own home. We hope that we have opportunity to host you again soon to explore the beauty of this region.With kind regardsKetut GunarthaResort Manager, Amankila
酒店回复: Dear valued guest,Warmest greetings from Amankila and thank you very much for choosing our Aman home for your recent visit to Bali.We sincerely apologise for the inconvenience caused by lack of communication of our team. Thank you very much also for your feedback with regard to service i our restaurant. We learn from this for our future improvement. Your feedback is highly appreciated.We do hope that we have opportunity to hos you again the future.Thank you and kind regards,Kett GunarthaResort Manager, Amankila
点评来源 Trip.com
2.7分
海景套房
朋友出游
装修风格过于宗教色彩!风境很一般,与价格不相符!黑沙滩不远处还有三艘油轮,感觉是在货运码头度假!
蚊虫太多,晚上无法在酒巴体验!
餐饮不错
应该是最差的一家安缦!
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酒店回复: Dear Bapak Banruo,Warmest greetings from Amankila and thank you very much for staying with us for your recent visit to Bali.We thank you very much for your time to write review based on you stay with us. We regret to hear that your experience did not meet your expectation. Please accept our apology for the inconvenience that has caused by the mosquito. Pest control team have been briefed and action has been taken to avoid similar issue in the future. With regard to the tankers, we are liaising with the authority daily for assistance, although the result is not as expected yet. We hope that we have opportunity to host yuo gain in the future.Thank you for your understanding and hope we have chance to host you in our home in the future.With kind regards,Ketut GunarthaResort Manager, Amankila
4.7分
海景套房
情侣出游
机场俩小时路程,酒店安排免费接送机,服务ok,但是没有其他安缦那么惊艳。
这家的食物做的实在是非常一般,充饥尚可。
推荐黑沙滩,安静柔软可以下海。
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酒店回复: Dear Valued Guest,Warmest greetings from Amankila, our Aman home in east Bali.Thank you very much for choosing us on your recent visit to this region. We are glad to hear that you love our unique beach and recommending to everyone. Your feedback regarding service and food is highly appreciated for our future improvement.We hope that we will have another opportunity to host you in our home again next time. Please feel free to reach out to me should I can be of any further assistance.With kind regardsKetut GunarthaResort manager, Amankila
酒店回复: Dear Guest,Warmest greetings from Amankila, our Aman home in east Bali.Thank you very much for choosing our home for your recent visit to this unique region. We are glad to hear that our team taken care of you well and delivering a personalized service based on your preferences. Please accept for unpleasant experience with the leak at night. Your feedback is highly appreciated for our future improvement. Thank you very much.We hope that we have another opportunity to host you in our home again soon.With kind regards,Ketut GunarthaResort Manager, Amankila.
酒店回复: Dear guest,Warmest greetings from Amankila peaceful hill and thank very much for choosing our Aman home in east Bali for your recent visit to Bali.We appreciate highly that you taking time for write such as great review based on your stay with us. We are glad to hear that you love suite #33, the food especially our food in Arva. We hope that we will have another opportunity to welcoming and host you in our home soon.With kind regards,Ketut GunarthaResort ManagerAmankila
酒店回复: Dea Chaicaoshinvbaojie,Warmest greetings from Amankila peaceful hill. Thank our for choosing our Aman home in east Bali for your recent visit to the island. We thank you very much for time taken to write such a great review based on your stay with us. Glad to hear that yor were taken care well by our service team and enjoyed you massage. We hope that we have a pleasure to welcoming you again in the future.With kind regardsKetut GunarthaResort Manager
酒店回复: Dear Bapak Smiterge,Warmest greetings from Amankila, our Aman home is east Bali.Thank you very much for choosing our home for your recent visit to this region.We appreciate time taken to write such a wonderful review based on you recent stay and thrilled to learn that you enjoyed your stay in our peaceful hill. We are glad to hear that you had a great experience and enjoyed your stay. We are glad to hear that you love your romantic dinner on the beach and candle lit dinner at Arva Italian restaurant. It is nice to hear that you love your sunrise cruise with snorkeling where you can see colorful fish and coral.We hope that we will have another opportunity to host you in our home again soon to explore the beauty and the uniqueness of east Bali.With kind regards,Ketut GunarthaResort Manager, Amankila
酒店回复: Dear Valued Guest. Warmest greetings from Amankila and thank you very much for choosing our Aman home in east Bali for your recent visit to this region. We are glad to hear that you enjoyed your stay and love the our friendly team our amazing restaurant. We hope that we have opportunity to host you again in the future especially when our new villa is ready.Thank you very much for taking time to write such a great review regarding you stay.With kind regards,Ketut GunarthaResort Manager, Amankila
安缦的服务真的是没得说,我们原本是定了春节到巴厘岛的行程,后来因为美国签证护照没及时拿回,和酒店商量改期,延迟到了暑假来。这个季节其实是巴厘岛最佳旅游季节,天气特别舒适。我们飞机是上午七点多到,酒店离机场两个小时路程,接机到九点多到达,由于定的海景泳池套房要下午两点半才能腾出,酒店特意安排了一个花园套房给我们休息。客房服务更是贴心。酒店虽然在树林包围之中,但是基本没有蚊虫。私享黑沙滩更是一绝。退房后我们要到苏丽酒店,路上需要两个多小时,酒店还免费安排了司机(说实话,酒店位置比较远,接送服务还是非常关键的)。唯一不足的就是餐厅只有一个,没有中文菜单也没有会中文的服务员,对中国人特别不友好(我们第三次到巴厘岛,住了十几个酒店,还是唯一一个没有中文服务的酒店,我看酒店中国客人其实比例不少),这点强烈建议改进。晚上的时候送的晚香玉真的很香很香,床铺也特别好,睡的特别香。
下午茶也不错,就是咖啡不管黑咖啡还是拿铁卡布奇诺味道都淡,不知道是不是本地产咖啡?
继续第二家安缦,携程全球百大酒店排名第19名的Amenkila安缦丘澜,和安缦黛宁的雨林完全不同。巴厘岛的海差别很大,安缦独享龙目海峡全景私人沙滩。远离乱七八糟的金巴兰和库塔,这才是真正的避世。什么是好的服务?提前预定的海滩烛光晚餐因为考虑到可能下雨,酒店提前直接预案准备了两个地点,一个海滩一个旁边半室内餐厅,也确实是开餐以后下雨了。服务员提前记住住客的名字以及房间号,提前站门口就迎接,几乎完全包场一样的用餐空间,全程上菜、餐品介绍、中间加水加饮料的时机以及隔几分钟就一次的骨碟清理,我就打了个喷嚏人家直接瞬间就拿毯子过来了。国内某些酒店真的别再谈自己是什么哪哪天花板了,真正的天花板以及好的服务那是客人评价而不是自己吹嘘的。还是那句话贵和值是两个概念,不是崇洋媚外好就是好。
到底是谁还在吹捧安缦啊!这种奢华酒店入住前没人主动联系我,我多次给酒店发邮件想预订活动也没人回复。点个素菜咖喱让我等了一个小时才上,我儿子早已经吃完了,收这个价钱提供这种服务真的是性价比太低。
装修风格过于宗教色彩!风境很一般,与价格不相符!黑沙滩不远处还有三艘油轮,感觉是在货运码头度假!
蚊虫太多,晚上无法在酒巴体验!
餐饮不错
应该是最差的一家安缦!
机场俩小时路程,酒店安排免费接送机,服务ok,但是没有其他安缦那么惊艳。
这家的食物做的实在是非常一般,充饥尚可。
推荐黑沙滩,安静柔软可以下海。
早上点果汁的时候说不想加糖,酒店服务人员就能记住,晚上点果汁的时候也是去糖的。非常细心。但是晚上下大雨的时候竟然房间漏水
安缦丘澜真的太好了。服务实在是太令人满意。在这里度过了非常愉快的四天,内心得到非常大的放松。酒店的几个活动也很有意思。如果真的要说一些不足,可能主餐厅的食物可以更丰富好吃点,意大利餐厅很好吃。另外,我们住的33幢vila,晚上天花板总有类似壁虎的东西在爬,我睡眠浅,比较容易被惊醒。我老公和孩子倒没有受到这方面的干扰。
服务很棒 每一个服务人员都会记得我的房间号和名字 就连送我们到飞机场 都有两个工作人员~还体验了马杀鸡真的很开心
可惜走的有点匆忙 没有好好体验其他项目 下次还会在入住~^_^
这是一个浪漫的酒店,感谢酒店的每一位工作人员的服务和帮助。
第一次入住的欢迎礼,暖心服务的介绍每一个餐厅,每一个房间的细节,感谢烛光晚餐的意大利餐厅主厨。你们让我有了一次难忘的巴厘岛之旅。
推荐大家预定烛光晚餐,沙滩晚餐
推荐大家预定大床船追日出🌅浮潜,喂鱼
安曼,以后的首选
安曼,巴厘岛度假圣地
环境很不错,员工热情,酒店整体很安静,适合休闲度假。餐厅很棒,喜欢当地菜系。如果健身房能再大点就完美了!期待两年后扩建的新别墅!