酒店回复: Dear Valued Customer, First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to read your comments about our hotel’s food, service, and friendly staff. We truly appreciate your acknowledgment of our chef and team members. On the other hand, we fully understand your mentioning about the room temperature control issue (and have already forwarded your complaint to the concerned team). By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience during your next stay. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Juntae Park, General Manager Dongtan, Shilla Stay
酒店回复: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Scott Lee, General Manager Dongtan, Shilla Stay
坐机场大巴直达酒店门口非常方便。
对面有公园
旁边超市和商场都在步行范围内。
周边餐饮店丰富多,可选择的很多。
首尔这家酒店体验感拉满!地理位置绝了,近地铁站且有机场大巴直达,步行可达商圈,购物觅食超方便。房间干净宽敞,床品舒适,自带国标插座不用转换器,干湿分离卫浴超贴心。员工热情专业,英语沟通顺畅,响应及时。早餐品类丰富,细节尽显用心,性价比超高,下次来首尔还选这儿!
每次朋友或男朋友来玩,我都会给他们订新罗舒泰。它特别干净,一点异味都没有,酒店楼下就有咖啡馆和便利店,走个三万步(注:此处可能为口语夸张,意指走一小段路)就能找到很多美食,地理位置真是太棒了!周围一点噪音都没有!清洁工作也做得非常到位,我很喜欢!外卖可以直接在一楼大堂领取,而且房间里有宽敞的桌子、沙发和椅子,所以我们也能舒舒服服地在房间里享用外卖美食!
酒店位置很好,房间也很舒服,但没有热水。向柜台询问后,他们说可能是因为同一时间使用热水的人太多,让我等5到10分钟后再试试。结果30分钟后我再试,还是没有热水。我已经开始洗了,而且是夏天,所以就直接用冷水洗完了,但感觉真的很遗憾。他们也说了如果再没有热水可以再联系他们,但我已经洗完了,也懒得换房间,就想着明天应该会好吧。结果第二天早上又接到电话,说同一楼层正在施工,使用淋浴可能会有铁屑。他们给了我另一个房间的钥匙,让我去那个房间洗澡,所以我就去了另一层洗完澡又回来了……😯……总的来说,工作人员还是很友好的,房间条件也还不错,说实话,东滩也没什么合适的酒店,所以我以后还是会继续住这里,但还是因为这些小遗憾留下了评论。不过能12点退房这点还是很棒的!
房间非常干净,大小也合适!虽然要使用OTT服务得自己连接,有点麻烦,但早餐很好吃,山景也很美,总体来说是一次令人满意的住宿体验☺️
为了庆祝男友生日,我搜寻了周边的酒店,最终选择了新罗舒泰。办理入住时,工作人员告诉我中奖了,并且给我升级了房间,还提供了延迟退房和两杯咖啡……!!!哈哈。我预订时在备注里写了是男友生日,不知道这是巧合还是他们看到了备注才这么做的……总之真的非常感谢哈哈!
房间升级到了顶楼的豪华高级房,果然不负新罗舒泰的盛名,设施非常干净整洁,工作人员也超级友善,我们玩得很开心!退房时匆忙拍了张照片,所以看起来有点乱……呜呜。下次我还要再来!😻
酒店干净整洁,房间也比较宽敞,我和妻子住得很舒服。
早餐比澳大利亚的四星级酒店还要美味,非常棒。
这是我第一次使用酒店停车场,它不是在地下,而是分布在1到6楼,每层停车位有点少,这让我略感不便。
除了电梯有点慢之外,其他都无可挑剔。
酒店房间条件很好,景色也不错。
工作人员也很亲切。
很幸运抽中了免费早餐,早餐种类多样,味道也很棒。
下次我一定会再来的!
酒店设施整体干净整洁,早餐也还不错。28楼的城市景观更是美不胜收。
这真是一家很不错的酒店。客房隔音效果很好,城市景观也很棒。酒店的自助餐虽然价格很高,但品质确实一流,非常值得。