Perfect location, across from superstition springs mall, lots of food options, nice rooms, large tv with tons of tv options and Netflix sign in, pool is ok and hot tub.
Negatives: the beds were extremely uncomfortable they need to be replaced as only the middle is comfortable because of the usage on the edges.
Overall central to everything, close to highway and pretty good experience
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酒店回复: Thank you for your positive feedback on your recent visit. We will surely look into the concern you have mentioned and thank you for bringing it to our attention. We appreciate your time and hope to see you soon.
5.0分
家庭亲子
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Our AC had gone down and stayed here for a few nights. Initially got 2 nights but then had to rebook and they let us have the same room which helped a ton with our ASD son.
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酒店回复: Thank you for your awesome review about your stay with us. It helps and motivates us to do better everyday.
5.0分
商务出差
Nice quiet place. Easy access off the hwy. Food right across. Big parking lot next door for semi drivers.
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酒店回复: Thank you for your awesome feedback on your recent stay. We hope to see you soon again.
5.0分
家庭亲子
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I stayed with 2 children on the spectrum. The interiors are renovated and meet my expectations for Best Western. The management team and Laura, went above and beyond to meet our needs. The pool area was clean and at night perfect temp for a refreshing swim. Entertainment, dining, shopping mall on the same property. Breakfast was excellent. Always greeted with a smile; fresh eggs, bacon sausage, biscuits to take to your room or dine in.
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酒店回复: Thank you for your positive review and it motivates us to deliver best of the experiences to all our guests.
3.0分
家庭亲子
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The pool was nice and breakfast was amazing only thing was the beds were very uncomfortable definitely could use new ones. The staff were friendly and made it easy to check in. Also the dryer was out of service
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酒店回复: Thank you for your stay with us and taking time to give feedback on your experience. We just want to clarify regarding the dryer, it was out of order due to a guest had used the wrong coin to use the dryer and it was stuck inside hence the dryer was inoperable until we got it fixed which was unfortunate for us too. We hope to see you back on your next trip. Thank you
5.0分
其他
Our stay at the hotel was very good. The reason we were in town was to clean out my husband’s uncle’s house who had passed away.
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酒店回复: Thank you for awesome feedback and it means a lot to us. We hope to see you soon again.
5.0分
其他
Stay was good. Air conditioning was excellent since outside temp was 114 in the daytime.
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酒店回复: Thank you for your wonderful feedback. It motivates us to do our services beyond guest's expectations. thank you again and we hope to see you soon again.
5.0分
商务出差
First time I’ve had daily cleaning at a hotel a long time. Staff very friendly and helpful. Breakfast very ordinary.
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酒店回复: Thank you for awesome review. We appreciate your kind words about your stay with us and your feedback motivates us. Thank you and hope to see you soon again.
我付了房费，却无法入住，因为他们需要200美元的押金。他们既不退款，也不给我发放礼品卡以便日后使用。没有人住进那个房间，他们却收走了我支付的89美元房费。他们说需要信用卡支付押金才能入住。他们不愿意配合我们，也不愿意想办法解决问题。我丈夫是消防员兼急救人员，但因为我们没有信用卡，只能用现金支付房费，所以他们拒绝了我们。我们没有失约，也没有取消预订，但他们就是不允许我们在没有押金的情况下入住。我们都50多岁了，他们却觉得我们没有押金会有风险。我甚至提出可以将我的iPhone 16押给他们，等我们退房并确认没有损坏后再拿回来，但他们也拒绝了。
地理位置还行。周围有一些流浪汉，但他们没有打扰我们。附近有很多快餐店。
Perfect location, across from superstition springs mall, lots of food options, nice rooms, large tv with tons of tv options and Netflix sign in, pool is ok and hot tub.
Negatives: the beds were extremely uncomfortable they need to be replaced as only the middle is comfortable because of the usage on the edges.
Overall central to everything, close to highway and pretty good experience
Our AC had gone down and stayed here for a few nights. Initially got 2 nights but then had to rebook and they let us have the same room which helped a ton with our ASD son.
Nice quiet place. Easy access off the hwy. Food right across. Big parking lot next door for semi drivers.
I stayed with 2 children on the spectrum. The interiors are renovated and meet my expectations for Best Western. The management team and Laura, went above and beyond to meet our needs. The pool area was clean and at night perfect temp for a refreshing swim. Entertainment, dining, shopping mall on the same property. Breakfast was excellent. Always greeted with a smile; fresh eggs, bacon sausage, biscuits to take to your room or dine in.
The pool was nice and breakfast was amazing only thing was the beds were very uncomfortable definitely could use new ones. The staff were friendly and made it easy to check in. Also the dryer was out of service
Our stay at the hotel was very good. The reason we were in town was to clean out my husband’s uncle’s house who had passed away.
Stay was good. Air conditioning was excellent since outside temp was 114 in the daytime.
First time I’ve had daily cleaning at a hotel a long time. Staff very friendly and helpful. Breakfast very ordinary.