酒店回复: Dear Stephanie,Thank you for the great review! We're so glad you enjoyed the convenient location, friendly staff, and clean accommodations. It's great to hear that the breakfast helped fuel your Disney day! We understand the road noise can be a downside, and we appreciate your understanding. We hope to welcome you back for another magical stay soon!Sincerely, Hotel Manager
酒店回复: Dear Carrie,Thank you for your honest feedback. We're glad our location and complimentary breakfast were appreciated, but we're sorry to hear about the inconvenience with the pool hours and towel replacement during your stay. Your comments are noted, and we’ll work with our housekeeping team to ensure towels are consistently restocked. We’re also reviewing pool access times and breakfast seating to better serve our guests. We appreciate your stay and hope to improve your experience next time.Sincerely, Hotel Manager
酒店回复: Dear Tammi,Thank you for taking the time to share your experience. We're glad you appreciated our convenient location near Disneyland and felt safe during your stay. It’s great to hear our staff made a positive impression with their friendliness and helpfulness. We understand your comments about the property’s age and are actively working on updates to improve guest comfort. We hope to have the chance to welcome you back for an even better stay next time.Sincerely, Hotel Manager
酒店回复: Dear Nallely,Thank you for your fantastic feedback! We’re thrilled you enjoyed the excellent service, super comfortable beds, and the attentiveness of our lobby staff - especially after a long day at Disneyland! It’s wonderful to know we helped make your visit enjoyable and relaxing. We can’t wait to welcome you back for another great stay soon!Sincerely, Hotel Manager
酒店回复: Dear Crystal,We regret to hear that your stay did not meet your expectations. While we strive to provide a comfortable and enjoyable experience for all our guests, we understand that noise levels can vary depending on the location of the room and surrounding guests. Cleanliness and guest comfort are top priorities for us, and we take your concerns seriously. If any issues were brought to our attention during your stay, we would have gladly worked to address them and improve your experience. We appreciate your feedback and will use it to continue improving. If you'd like to discuss your stay further, please reach out to us directly.Sincerely, Hotel Manager
5.0分
情侣出游
原文
翻译提供方:Google
床真的很舒服,食物很棒,非常好,我和我的男朋友都很喜欢,这是我们第二次去这家酒店。
展开
酒店回复: Dear Kimberly,Thank you for your kind words and for choosing to stay with us again. We are delighted to hear that you and your boyfriend had another enjoyable visit, especially enjoying the comfortable bed and delicious food. It is always a pleasure to welcome returning guests, and we truly appreciate your continued support. We look forward to seeing you both again on your next trip!Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方:Google
超级方便!步行即可到达迪士尼。非常干净,床也很舒服。工作人员非常友好。一定会再来的。
展开
酒店回复: Dear Edward,Thank you for your fantastic review! We’re thrilled to hear that you found our location convenient and enjoyed the cleanliness and comfort of our rooms. Our team works hard to ensure a welcoming atmosphere, and we’re glad you had such a positive experience. We look forward to welcoming you back for another great stay during your next visit to Disney. Thank you for choosing us!Sincerely, Hotel Manager
酒店回复: Dear Alejandra,Thank you for your feedback! We're glad to hear your overall stay was good. We apologize for the inconvenience with the towels on your second day. This is certainly not the experience we aim to provide. Your comments will be shared with our housekeeping team to ensure better communication and service moving forward. We appreciate your understanding and hope to welcome you again soon!Sincerely, Hotel Manager
酒店回复: Dear Julisa,Thank you for sharing your feedback! We're sorry to hear the location wasn't as convenient as expected and that noise affected your experience. We do strive to offer a comfortable and peaceful stay for all guests. Your comments are valuable and we'll look into ways we can address these issues to improve the experience for future guests. We hope to have the opportunity to serve you better next time!Sincerely, Hotel Manager
4.0分
家庭亲子
原文
翻译提供方:Google
对于只来睡觉的人来说非常方便,也很有吃的而且干净,靠近迪士尼及其停车场
展开
酒店回复: Dear Gabriela,Thank you for your feedback! We're glad to hear that you found our hotel convenient, clean, and tidy. It's great that our proximity to Disney and the parking facilities met your needs. We strive to provide a comfortable experience for our guests, especially those who are visiting for fun. We hope to welcome you back for another stay soon!Sincerely, Hotel Manager
地理位置优越,步行即可到达迪士尼。工作人员非常友好热情。酒店非常干净,停车方便,在游玩迪士尼乐园前享用的欧陆式早餐也很棒。房间非常干净。唯一的缺点是道路噪音。虽然酒店所在的街道非常繁忙,但在迪士尼乐园玩了一天后,您肯定会累得想睡一觉!
我们选择这家酒店是因为我们觉得它离迪士尼乐园很近,但最后还是选择了优步去迪士尼乐园。泳池/热水浴缸关门很早。我们一行人很早就离开迪士尼乐园去泡热水浴缸,结果被告知晚上9点就关门了。有两天我们房间打扫的时候,他们把脏毛巾拿走了,但没有换上干净的,所以我不得不去办公室拿。还好我们在洗澡前意识到了这一点!免费早餐很受欢迎,但那里几乎没有地方可以坐下来吃饭。我们只好在大堂吃。
如果您想要迪士尼乐园,这家酒店离迪士尼乐园很近。从酒店步行大约一英里就能到迪士尼乐园。我们觉得这里很安全。酒店比较老旧,略显破败,但员工友好热情,乐于助人。
设施齐全,服务一流,在迪士尼乐园度过漫长的一天后,床非常舒适,可以让我们好好休息,大堂工作人员对我们提出的任何问题都非常关注。我们一定会再来的。
千万别订!
那晚太糟糕了,感觉就像和隔壁的人同住一个房间。墙太薄了,几乎什么声音都能听到。房间清洁得很糟糕。床也不舒服。我们经常旅行,这是我第一次抱怨酒店。我不应该听到隔壁人在床上或浴室里做什么。真是糟糕的一晚,我们不得不提早离开。
床真的很舒服,食物很棒,非常好,我和我的男朋友都很喜欢,这是我们第二次去这家酒店。
超级方便!步行即可到达迪士尼。非常干净,床也很舒服。工作人员非常友好。一定会再来的。
总体来说住宿体验很好,我住了两个晚上,唯一不满意的是第二天他们把房间里的所有毛巾都拿走了,我不得不下楼到前台去要。
离迪士尼比预想的远很多。街上噪音很大,周围环境也噪音很大,无论是邻居的噪音还是客房服务人员打扫房间的声音。
对于只来睡觉的人来说非常方便,也很有吃的而且干净,靠近迪士尼及其停车场