酒店回复: Dear Erendida,We're concerned to read your feedback. What you have described does not sound typical of our property, as we implement routine preventative measures to avoid such an issue from arising. Nonetheless, we take comments of this nature very seriously and will share this with our specialists for further investigation. We regret that you did not have a more comfortable stay, and if you'd like to discuss your experience further, please reach out to us offline.
酒店回复: Dear Erika,While we're happy to know that our friendly team members left a positive impression on you, we're sorry to hear that you didn't have a good time with us overall. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. Thank you, and we hope to hear from you soon.
酒店回复: Dear Firelight,We sincerely apologize that your time with us failed to meet both your standards and our own. Please know we take your constructive feedback seriously and will discuss it with the respective teams to help us improve our guest experience. Thank you so much for allowing us to host you, and we hope you have safe travels.
酒店回复: Dear Gurdeep,Thank you for leaving us a review. We are disheartened that we were unable to meet all of your expectations. During your stay, we hope that you were able to contact our front desk team for assistance. Our team takes your feedback seriously and will be sure to discuss it for improvement purposes. We hope that you will allow us another opportunity to show you a much better experience.
酒店回复: Dear Carlos,We appreciate you taking a moment to share your thoughts, though we apologize for any issues that you may have faced with your reservation and billing. This is never the impression that we want our guests to leave us with, so you can rest assured that all of your comments will be addressed by the proper parties. Thank you, and we wish you safe and happy travels ahead.
酒店回复: Dear Antya,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements, especially regarding our accommodations. We wish you well and hope you'll consider giving us another try someday.
2.0分
商务出差
原文
翻译提供方：Google
淋浴没有水压，没有淋浴喷头，只有一根绳子接水流，没有毛巾，电话不能用
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酒店回复: Dear Robert,We welcome all feedback from our guests and appreciate you taking the time to reach out. While we know a great stay is in the details, we are disappointed that the shower quality impacted your experience. Rest assured, our team will seize any opportunity to improve. Thank you, and we hope you had a safe trip home.
停车方便又安全
很不幸，我在这家汽车旅馆的经历是我住过的最糟糕的之一。我知道这是一家经济型酒店，但它连一些基本的最低标准都没有达到。
缺点：
* 卫生：房间一点都不干净。地毯摸起来黏黏的，床上用品和窗帘上都有污渍。我甚至在浴室里看到了一只蟑螂，简直太吓人了。
* 气味：房间里有股很浓的霉味，他们用来掩盖气味的空气清新剂反而让情况变得更糟。
* 噪音：墙壁薄如纸，我能听到所有声音，从吵闹的邻居到停车场汽车的噪音。我几乎没怎么睡着。
* 设施：广告上说的“免费 Wi-Fi”几乎用不了，电视又旧又只有几个频道。浴室里没有热水，提供的毛巾又薄又粗糙。
优点：我唯一能说的优点是办理入住手续很快。工作人员虽然冷漠，但没有直接粗鲁。
最终想法：我绝不会向任何人推荐这家汽车旅馆，除非万不得已。
床上有螨虫，我身上有很多咬痕和荨麻疹。
为我办理入住手续的那位可爱的黑人女士是我住宿期间的亮点。我生病了，她从烘干机里拿出一条毯子给我，并帮我打开了房间门。除此之外，这是最差的酒店之一，我曾在一家评级和价格相同的酒店工作过，我对酒店糟糕的质量感到震惊。但谢天谢地，我只住了一晚。
这是我住过的最脏、最破旧的汽车旅馆
电话甚至没有插上电源或无法使用，房间也没有打扫过。工作人员一点也不友好。无家可归的人在旅馆里摇摇晃晃。如果价格便宜的话，可能还行。但我花了 84 美元才住上一间。
没有微波炉，没有饮用水杯，床边的灯不亮，房间也不干净，没有浴缸也没有肥皂，我们去了另一个房间用微波炉加热食物，但看起来很糟糕。
屋顶有股难闻的霉味，我不得不使用 Lysol 消毒剂。空调和供暖系统很脏。通风口似乎几个月没清洗了。浴室水槽上没有隔板，所以我的一个乳液瓶盖不小心掉进了水槽，流进了下水道。需要维修，但什么也没做。唯一不错的是前台的那位女士很友善。
我住在奥克兰的这家酒店，我会开始双倍的费用，即使我已经通过*******支付了，当我与经理交谈时，我没有得到任何同情或道歉，即使他们没有给我钱，我试图再找一个房间住一晚，这对我来说比等待整个战斗业务更有利，但他们告诉我他们必须退房，没有悔意，没有同情心，最重要的是他们忘了给我我的身份证，因为我太生气了，我也忘了给我，我觉得这应该补偿我浪费的时间带来的不便。
房间非常破旧，需要翻新。天花板已经重新装修，但整个房间都应该重新装修。管理层应该彻底改造某些房间，并且只在全部改造完成之前出租这些房间。
水槽的冷热水颠倒了，淋浴间没有肥皂盒，而且非常滑，马桶堵塞，没有面巾、浴巾或沐浴地图等。
淋浴没有水压，没有淋浴喷头，只有一根绳子接水流，没有毛巾，电话不能用