Breakfast was good and tables were quickly cleaned.
The room I was in - it was a corner room closer to the street and hwy 192. Could hear road noise.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you had a positive experience overall and appreciate your rating. We continuously strive to enhance our services, and your input helps us improve for future stays. We hope to welcome you back soon for an even better experience.
4.0分
情侣出游
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We only stayed 1 night but we had stayed in the area before. This hotel was really nice and will consider coming back. Rooms were spacious and clean. Bed was extremely comfortable. Working tv and fridge in the room (no microwave but there is one available on the first floor). Breakfast had a range of food. We didn't get to use the pool but it looks very well kept with towels available on the chairs. The lobby area was nice and very welcoming. Decorated with Christmas and modern furniture. Staff was professional and made our stayed worthwhile.
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酒店回复: Thank you for taking the time to share such a comprehensive snapshot of your stay. We’re glad to hear our property delivered the clean, comfortable, and well-maintained experience you were expecting, and it’s great to know the team’s professionalism helped elevate your one-night visit.Your feedback on the room amenities, breakfast variety, and overall atmosphere aligns with the guest experience we’re committed to driving every day. We appreciate the call-out on the pool and lobby environment—those touchpoints are intentional brand standards designed to create a welcoming, seamless stay from arrival to departure.We look forward to being your go-to hospitality partner on your next trip to the area and would be delighted to welcome you back for a longer stay.
4.0分
其他
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Overall, it was a nice stay, but there were a few things to note.
The good:
The room was extremely clean, and housekeeping came by daily. I’m a neat freak and inspected every part of the room, no bugs, dirt, or anything concerning. The A/C worked great, and there were some thoughtful amenities. I really appreciated the makeup remover wipes, and we were given plenty of towels. The shower pressure and hot water were amazing.
The not-so-good:
The exterior of the hotel looks a little more run down than the photos, and some balconies seem to sag. There’s also a $100 service fee, which is standard, but the front desk lady was a bit rude when I asked for more details. I was just trying to understand the policy and how to avoid unexpected charges, but it felt like they didn’t want to explain anything. So definitely read the fine print and take photos of anything you sign.
The biggest disappointment was the breakfast rules. You’re not allowed to bring food back to your room, and you can only visit the breakfast area once. I get that they’re trying to prevent people from taking too much food, but with the limited seating, it was frustrating to be squeezed in with everyone else.
Overall:
Despite the issues, it was still a good experience and I would stay again.
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酒店回复: Thank you for taking the time to provide such a balanced and comprehensive review. We appreciate your recognition of our housekeeping team’s execution and the in-room experience—they work hard to deliver a clean, reliable environment, and your feedback validates that operational commitment.I’m sorry to hear that certain touchpoints didn’t meet expectations. Your comments regarding the curb appeal of the exterior and the interaction at the front desk are noted. We strive for consistent service delivery, and it’s clear we fell short on communication around the incidental hold. We’ll be reinforcing service standards and ensuring our team articulates policies with clarity, professionalism, and empathy.Regarding breakfast, the one-time-entry and dine-in guidelines are designed to maintain a fair experience for all guests during peak periods, but I understand how the constraints can feel limiting. We are actively reviewing seating flow and guest-journey pain points to enhance the overall experience.We appreciate your candid perspective and are glad to hear you would consider staying with us again. Your insights directly support our continuous-improvement roadmap, and we look forward to delivering a more seamless stay next time.
4.0分
其他
The room very clean, and the staff was very courteous. The 1 problem for me was that the beds were too high off the floor.
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酒店回复: Thank you for sharing this feedback. We’re glad to hear that the room cleanliness and our team’s service delivery met expectations.Given that the beds are higher than expected, we recognize that comfort and accessibility need to be seamless. While our current bed setup follows our brand-standard configuration, your insight helps us evaluate future adjustments to better align with guest needs.We appreciate you taking the time to surface this, and we look forward to the opportunity to exceed expectations on your next stay.
入住了奥兰多公园旁的速8品质套房酒店，体验感很不错。地理位置绝佳，离迪士尼乐园只有几分钟路程，餐饮和购物也很方便。房间干净舒适，空调给力，隔音效果也挺好，可以睡个好觉。前台员工办理入住时很友好，乐于助人，客房清洁也很到位。早餐比较简单，但在去乐园前吃点东西很方便。停车很方便，WiFi用来收发邮件和看视频也都没问题。虽然不是豪华酒店，但在这个区域来说性价比很高，如果优先考虑离景点近、住得干净舒适，那这里是完美选择。
我们被安排在一楼的房间，这个房间的门在酒店大堂外面，需要绕半圈才能到。房间正对着停车场，晚上很黑，感觉有点吓人。浴室里没有浴缸，只有一个简易淋浴，而且是那种直接与地面相连的类型。
虽然房间不太理想，但前台的工作人员非常友好。他们向我们推荐了很棒的餐厅，和他们聊天也很愉快。
这个地方太棒了！离所有地方都很近，所以筋疲力尽的我不用走很远。员工也非常出色！🙂
独自旅行时住在这里。离迪士尼很近，非常方便。步行3分钟左右就有麦当劳，也很不错！
我们预订这里是想享受一个短暂的蜜月之旅，摆脱孩子的喧嚣，结果惊喜连连！房间非常干净，员工热情友好，还提供免费早餐和免费停车，有室外泳池等等。不仅如此，附近有很多餐厅，离魔法王国也只有10分钟车程。下次我们去奥兰多，无论是否带孩子，我们都一定会再住这里。
酒店位置非常便利，去公园很方便。房间宽敞、干净、舒适。员工超级友善热情。性价比很高。
Clean and comfortable room.
Easy access to highways and theme parks.
Breakfast was good and tables were quickly cleaned.
The room I was in - it was a corner room closer to the street and hwy 192. Could hear road noise.
We only stayed 1 night but we had stayed in the area before. This hotel was really nice and will consider coming back. Rooms were spacious and clean. Bed was extremely comfortable. Working tv and fridge in the room (no microwave but there is one available on the first floor). Breakfast had a range of food. We didn't get to use the pool but it looks very well kept with towels available on the chairs. The lobby area was nice and very welcoming. Decorated with Christmas and modern furniture. Staff was professional and made our stayed worthwhile.
Overall, it was a nice stay, but there were a few things to note.
The good:
The room was extremely clean, and housekeeping came by daily. I’m a neat freak and inspected every part of the room, no bugs, dirt, or anything concerning. The A/C worked great, and there were some thoughtful amenities. I really appreciated the makeup remover wipes, and we were given plenty of towels. The shower pressure and hot water were amazing.
The not-so-good:
The exterior of the hotel looks a little more run down than the photos, and some balconies seem to sag. There’s also a $100 service fee, which is standard, but the front desk lady was a bit rude when I asked for more details. I was just trying to understand the policy and how to avoid unexpected charges, but it felt like they didn’t want to explain anything. So definitely read the fine print and take photos of anything you sign.
The biggest disappointment was the breakfast rules. You’re not allowed to bring food back to your room, and you can only visit the breakfast area once. I get that they’re trying to prevent people from taking too much food, but with the limited seating, it was frustrating to be squeezed in with everyone else.
Overall:
Despite the issues, it was still a good experience and I would stay again.
The room very clean, and the staff was very courteous. The 1 problem for me was that the beds were too high off the floor.