这家酒店唯一让我喜欢的就是它的景色,以及它离Harbol Walk Village的距离。除此之外,考虑到我付的价格,考虑到是假期,这家酒店真的太糟糕了。房间里有薯片,熨斗也坏了。这是我第一次住到提供早餐却不提供鸡蛋的酒店。我让他们把毛巾和肥皂放在房间里,结果我不得不自己去前台拿。我绝对不会再去了。
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酒店回复: Dear Ms. Perez,Thank you for taking the time to share your feedback. I’m glad you enjoyed the beautiful harbor view and our convenient location near HarborWalk Village. I’m very sorry for the issues you experienced and appreciate you bringing them to our attention — our team has addressed the maintenance and housekeeping concerns you mentioned.Regarding breakfast, we offer a light continental selection that includes hard-boiled eggs and breakfast sandwiches with egg and bacon. As for the towels and soap, it’s possible our front desk team suggested coming by the lobby as an option to avoid any delay in delivery during a busy period — but we certainly want every guest to feel well taken care of.We truly value your comments and hope you’ll consider visiting us again for a more enjoyable stay on the harbor.Sincerely,Yulia WilkinsonGeneral ManagerInn on Destin Harbor – Ascend Hotel Collection
酒店回复: Estimado Johnatha,Gracias por su calificación perfecta y por compartir su opinión. Nos alegra que haya disfrutado de su estancia. Tomamos en cuenta su sugerencia sobre el desayuno y revisaremos cómo podemos mejorar la variedad de opciones en el futuro.We truly appreciate your feedback and look forward to welcoming you again.Atentamente,Yulia WilkinsonGeneral ManagerInn on Destin Harbor – Ascend Hotel Collection
5.0分
其他
原文
翻译提供方:Google
格伦
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酒店回复: Dear Michael,Thank you for your perfect rating! We appreciate your visit and are so glad you enjoyed your stay with us. We look forward to welcoming you back to the harbor soon.Sincerely,Yulia WilkinsonGeneral ManagerInn on Destin Harbor – Ascend Hotel Collection
5.0分
家庭亲子
3rd visit...great place with great staff... nice and quiet with great views from the balcony....Will be coming back
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酒店回复: Dear Kerry,Thank you for your wonderful feedback and for being a returning guest! We’re delighted to hear that you enjoyed another peaceful stay with us and that our views, quiet atmosphere, and friendly team keep bringing you back. It truly means a lot to us. We look forward to welcoming you again soon for your next visit to the harbor!Sincerely,Yulia WilkinsonGeneral ManagerInn on Destin Harbor – Ascend Hotel Collection
5.0分
其他
The front desk staff were friendly and accommodating. We were allowed to get a parking pass 3 hours before check in so we could walk around the Harborwalk.
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酒店回复: Dear Tom,Thank you for sharing your feedback! We’re glad our front desk team could make your visit easier by providing early parking so you could enjoy HarborWalk right away. It’s wonderful to know you found our staff friendly and accommodating. We look forward to welcoming you back soon!Warm regards,Yulia WilkinsonGeneral ManagerInn on Destin Harbor – Ascend Hotel Collection
5.0分
家庭亲子
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checking was easy / location on the water / with available boat docking .room was clean good view of the harbor / on the second night out room ac want out / i called the desk employee named lady came . we were moved to a even better room at no charge within just a few minutes . worked out great
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酒店回复: Dear Jason,Thank you for sharing your experience with us. We’re so glad you enjoyed our waterfront location, boat docking convenience, and harbor views. I sincerely apologize for the temporary AC issue, but I’m delighted to hear that Lady was able to step in right away and ensure you were moved to an even better room within minutes. Your kind words mean a lot, and I will be sure to pass along your compliments to her.We truly appreciate you choosing to stay with us and look forward to welcoming you back for another visit to the harbor.Warm regards,Yulia WilkinsonGeneral ManagerInn on Destin Harbor – Ascend Hotel Collection
景色很棒!服务也很好。
这家酒店唯一让我喜欢的就是它的景色,以及它离Harbol Walk Village的距离。除此之外,考虑到我付的价格,考虑到是假期,这家酒店真的太糟糕了。房间里有薯片,熨斗也坏了。这是我第一次住到提供早餐却不提供鸡蛋的酒店。我让他们把毛巾和肥皂放在房间里,结果我不得不自己去前台拿。我绝对不会再去了。
小心网上的假照片!
房间太糟糕了!!和网上图片完全不一样,房间里的油漆都剥落了一大块!淋浴间的水溢到房间里,到处都是锈迹,另一个房间的门都裂开了,到处都是木屑。好处是从阳台上看风景。他们房间收费过高,应该收80英镑一晚,而不是300英镑一晚,这不值得。因为房间都订满了,所以只住了一晚。不过谢天谢地,我们找到了比这里好得多的地方!
去别处吧
去别处看看吧,有很多更好的住宿地点,而且更便宜。
缺点:他们收取的250美元押金完全不值。房间里到处都是污渍和痕迹。
露台的门根本打不开,早餐基本上就是百吉饼和麦片,而且只在早上7点到9点供应,这太疯狂了,因为大多数地方都是9点到11点。
海滩?哦,你是说酒店周围的沙滩?好吧。如果你想去亨德森海滩,开车10分钟就能到,但堵车的话也要一个小时,即使是在工作日。
唯一的优点是,如果你在周一或周四去,你可以在露台上看到6月到7月在木板路上燃放的烟花。
总之,这家酒店太贵了,而且设施陈旧,根本不值得住在这里,毕竟海滩上还有更便宜的度假村。
地理位置优越,有露台,早餐也很棒
早餐应该有更多种类。
格伦
3rd visit...great place with great staff... nice and quiet with great views from the balcony....Will be coming back
The front desk staff were friendly and accommodating. We were allowed to get a parking pass 3 hours before check in so we could walk around the Harborwalk.
checking was easy / location on the water / with available boat docking .room was clean good view of the harbor / on the second night out room ac want out / i called the desk employee named lady came . we were moved to a even better room at no charge within just a few minutes . worked out great