这家酒店唯一让我喜欢的就是它的景色,以及它离Harbol Walk Village的距离。除此之外,考虑到我付的价格,考虑到是假期,这家酒店真的太糟糕了。房间里有薯片,熨斗也坏了。这是我第一次住到提供早餐却不提供鸡蛋的酒店。我让他们把毛巾和肥皂放在房间里,结果我不得不自己去前台拿。我绝对不会再去了。
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酒店回复: Dear Ms. Perez,Thank you for taking the time to share your feedback. I’m glad you enjoyed the beautiful harbor view and our convenient location near HarborWalk Village. I’m very sorry for the issues you experienced and appreciate you bringing them to our attention — our team has addressed the maintenance and housekeeping concerns you mentioned.Regarding breakfast, we offer a light continental selection that includes hard-boiled eggs and breakfast sandwiches with egg and bacon. As for the towels and soap, it’s possible our front desk team suggested coming by the lobby as an option to avoid any delay in delivery during a busy period — but we certainly want every guest to feel well taken care of.We truly value your comments and hope you’ll consider visiting us again for a more enjoyable stay on the harbor.Sincerely,Yulia WilkinsonGeneral ManagerInn on Destin Harbor – Ascend Hotel Collection
酒店回复: Estimado Johnatha,Gracias por su calificación perfecta y por compartir su opinión. Nos alegra que haya disfrutado de su estancia. Tomamos en cuenta su sugerencia sobre el desayuno y revisaremos cómo podemos mejorar la variedad de opciones en el futuro.We truly appreciate your feedback and look forward to welcoming you again.Atentamente,Yulia WilkinsonGeneral ManagerInn on Destin Harbor – Ascend Hotel Collection
4.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Dear Myron,Thank you for staying with us and for taking the time to share your feedback. We’re glad to hear you had an overall good experience, and we hope to welcome you back soon for another visit to the harbor!Warm regards,Yulia WilkinsonGeneral ManagerThe Inn on Destin Harbor, Ascend Hotel Collection
5.0分
其他
原文
翻译提供方:Google
格伦
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酒店回复: Dear Michael,Thank you for your perfect rating! We appreciate your visit and are so glad you enjoyed your stay with us. We look forward to welcoming you back to the harbor soon.Sincerely,Yulia WilkinsonGeneral ManagerInn on Destin Harbor – Ascend Hotel Collection
5.0分
朋友出游
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Beautiful harbor view. Some of the most comfortable beds and pillows we’ve ever had at a hotel. Being able to take out kayaks on the bay without a rental fee was awesome. Loved the friendly staff also.
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酒店回复: Dear Michelle,Thank you so much for your wonderful review! We’re delighted that you enjoyed the beautiful harbor view, our exceptionally comfortable beds and pillows, and the complimentary kayaks - it’s great to hear you made the most of the bay. We also truly appreciate your kind words about our friendly staff.We’re so glad you had such a positive stay and we hope to welcome you back to the harbor again soon!Warm regards,Yulia WilkinsonGeneral ManagerThe Inn on Destin Harbor, Ascend Hotel Collection
4.0分
朋友出游
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The people at the front counter were super nice. Location was great and the view from the pool area was amazing.
The hotel could definitely need some updating. I do suggest getting a water view, other wise you can hear ALL the traffic noise all hours. The AC units in the room are pretty loud. And we couldn’t get the hot water to get hot in the shower. Luckily we were only there 1 night so it wasn’t a major issue since we had a 7am flight.
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酒店回复: Dear Jennifer,Thank you for taking the time to share your experience with us. I’m delighted to hear that you enjoyed our friendly front desk team, convenient location, and the beautiful harbor views from our pool area.I also appreciate your helpful comments regarding room updates, air conditioning noise, and the water temperature in your shower. We are currently in the process of reviewing our in-room systems to ensure a more comfortable and consistent experience for all guests, and your feedback will be shared with our maintenance team right away.I’m glad your stay was otherwise pleasant, and we truly hope to welcome you back again - perhaps for a longer visit to enjoy everything the harbor has to offer.Warm regards,Yulia WilkinsonGeneral ManagerThe Inn on Destin Harbor, Ascend Hotel Collection
5.0分
其他
Very nice hotel and friendly staff
I stayed here two times. Very beautiful view from balcony, relaxing!
Will definitely come back again
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酒店回复: Dear Liliya,Thank you so much for your wonderful review and for being a returning guest! We’re thrilled that you enjoyed the beautiful harbor view and relaxing atmosphere. Your kind words mean a lot to our team, and we can’t wait to welcome you back again soon.Warm regards,Yulia WilkinsonGeneral ManagerThe Inn on Destin Harbor, Ascend Hotel Collection
景色很棒!服务也很好。
这家酒店唯一让我喜欢的就是它的景色,以及它离Harbol Walk Village的距离。除此之外,考虑到我付的价格,考虑到是假期,这家酒店真的太糟糕了。房间里有薯片,熨斗也坏了。这是我第一次住到提供早餐却不提供鸡蛋的酒店。我让他们把毛巾和肥皂放在房间里,结果我不得不自己去前台拿。我绝对不会再去了。
小心网上的假照片!
房间太糟糕了!!和网上图片完全不一样,房间里的油漆都剥落了一大块!淋浴间的水溢到房间里,到处都是锈迹,另一个房间的门都裂开了,到处都是木屑。好处是从阳台上看风景。他们房间收费过高,应该收80英镑一晚,而不是300英镑一晚,这不值得。因为房间都订满了,所以只住了一晚。不过谢天谢地,我们找到了比这里好得多的地方!
去别处吧
去别处看看吧,有很多更好的住宿地点,而且更便宜。
缺点:他们收取的250美元押金完全不值。房间里到处都是污渍和痕迹。
露台的门根本打不开,早餐基本上就是百吉饼和麦片,而且只在早上7点到9点供应,这太疯狂了,因为大多数地方都是9点到11点。
海滩?哦,你是说酒店周围的沙滩?好吧。如果你想去亨德森海滩,开车10分钟就能到,但堵车的话也要一个小时,即使是在工作日。
唯一的优点是,如果你在周一或周四去,你可以在露台上看到6月到7月在木板路上燃放的烟花。
总之,这家酒店太贵了,而且设施陈旧,根本不值得住在这里,毕竟海滩上还有更便宜的度假村。
早餐应该有更多种类。
好的
格伦
Beautiful harbor view. Some of the most comfortable beds and pillows we’ve ever had at a hotel. Being able to take out kayaks on the bay without a rental fee was awesome. Loved the friendly staff also.
The people at the front counter were super nice. Location was great and the view from the pool area was amazing.
The hotel could definitely need some updating. I do suggest getting a water view, other wise you can hear ALL the traffic noise all hours. The AC units in the room are pretty loud. And we couldn’t get the hot water to get hot in the shower. Luckily we were only there 1 night so it wasn’t a major issue since we had a 7am flight.
Very nice hotel and friendly staff
I stayed here two times. Very beautiful view from balcony, relaxing!
Will definitely come back again