sink in bathroom leaked all over counter I notified manager but it never got fixed so it was not usable
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酒店回复: I was never informed about the sink maybe someone else was we are so sorry we didn't get it fixed during your stay I know if we had extra room we could of moved your room but you stayed during a event and we were sold out for over 5 nights straight
2.0分
其他
Not a lot of choices. Didn't use laundry service. There was trash in the room at check in. No new trash bags. Toilet wasn't clean.
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酒店回复: Sir you never reported an issue with your room and as soon as you posted a in-house comment I called you and offered a room move you declined the room move in fact you was upset I called you at 8:20 pm I did try to fix the issue but you declined so if you stayed in the room by choice I don't understand what you would like us to do and that isn't our fault you decide to stay in the room most people would of reported this kind of issue to the front desk right after check in and took a new or even if not reported when the desk called and offered a room move due to in-house comment would of moved then
4.0分
其他
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Conveniently located
Quick overnight stay and convenient off the interstate. Hotel had a weird smell in hallway. Other than that. It was a good place. Breakfast had limited options.
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酒店回复: Thank you for staying with us and for taking the time to give us a review please do come see us again
3.0分
商务出差
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Rooms were not cleaned and towels/wash cloths were not replaced daily. If wanted fresh towels /was cloths you had to return soiled ones to front desk to receive fresh ones.
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酒店回复: We do not offer stay over service every day and we do offer clean towels and sheets exchange any time would like any time at the front desk
5.0分
家庭亲子
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Room was clean, laundry whenever needed even on such a busy week, parking was easy, and above all the staff was EXCELLENT!!! Especially Julia, she made our stay very comfortable and carefree all week long
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酒店回复: Thank you for staying with us and for taking the time to give us a review please do come see us again
2.0分
朋友出游
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Upon arriving snd walking into hotel, smelled like mold. My room door key pad was broken. My bathroom door didnt close. The bed sheets had hair on them. Was not impressed at all. Not for the price i paid for the hotel room. Glad we were only 1 night.
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酒店回复: this was an event weekend and yes prices were higher but we was priced with everyone in our market and no one else had an issue why didn't you let front desk know so we could of had someone come take care of the issues
5.0分
其他
The room was very clean .
Bed was very comfortable. Alot of space in king bed room. Really very nice. Nice people also.
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酒店回复: Thank you for taking the time to give us a review and for staying with us. Please do come see us a gain.
5.0分
其他
Wonderful stay
Safe parking area very friendly staff helpful with any issues we may encounter
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酒店回复: Thank you for taking the time to give us a review and for staying with us. Please do come see us again.
4.0分
情侣出游
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The staff was excellent!! The rooms were nice. My only issue was a strong smell in the hallways. Not sure what is was. Other than that, I would absolutely stay again!!
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酒店回复: Thank you for staying with us and for taking the time to give us a review. Please do come see us again if your in the area.
5.0分
其他
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Great place
We stayed in 214, the room had a smell, nothing lysol couldn't handle but It was very clean. The staff Doug and Julia are extremely friendly they talked like we've known each other forever ❤️ Met the owner he's a great man and stands on business. Parking is great and you'll be close to everything within minutes. Overall experience 10/10
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酒店回复: Thank you for taking the time to give us a review we greatly appreciate it. We are glad your family had a good time and thank you for letting people know our location may not be on the beach but we are close to everything.
sink in bathroom leaked all over counter I notified manager but it never got fixed so it was not usable
Not a lot of choices. Didn't use laundry service. There was trash in the room at check in. No new trash bags. Toilet wasn't clean.
Conveniently located
Quick overnight stay and convenient off the interstate. Hotel had a weird smell in hallway. Other than that. It was a good place. Breakfast had limited options.
Rooms were not cleaned and towels/wash cloths were not replaced daily. If wanted fresh towels /was cloths you had to return soiled ones to front desk to receive fresh ones.
Room was clean, laundry whenever needed even on such a busy week, parking was easy, and above all the staff was EXCELLENT!!! Especially Julia, she made our stay very comfortable and carefree all week long
Upon arriving snd walking into hotel, smelled like mold. My room door key pad was broken. My bathroom door didnt close. The bed sheets had hair on them. Was not impressed at all. Not for the price i paid for the hotel room. Glad we were only 1 night.
The room was very clean .
Bed was very comfortable. Alot of space in king bed room. Really very nice. Nice people also.
Wonderful stay
Safe parking area very friendly staff helpful with any issues we may encounter
The staff was excellent!! The rooms were nice. My only issue was a strong smell in the hallways. Not sure what is was. Other than that, I would absolutely stay again!!
Great place
We stayed in 214, the room had a smell, nothing lysol couldn't handle but It was very clean. The staff Doug and Julia are extremely friendly they talked like we've known each other forever ❤️ Met the owner he's a great man and stands on business. Parking is great and you'll be close to everything within minutes. Overall experience 10/10