酒店回复: Hello Tiarra,Thank you for sharing your experience with us. We're sorry for any confusion you encountered during your visit. It's important to note that the deposit policy may vary at different hotels, and we apologize if this was not clearly communicated. Your feedback is valuable to us, and we will review our processes to ensure this doesn't happen again. We hope you had a pleasant stay elsewhere and would be happy to welcome you in the future.
5.0分
其他
原文
翻译提供方：Google
喜欢我在网上看到的照片。房间看起来很漂亮，很现代。
入住很方便，Sunny 很棒！
房间很宽敞，铺有木地板。
床很舒服，感觉就像在云端！
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酒店回复: Hello Karyn,We appreciate your positive feedback on our rooms and friendly staff like Sunny. It's great to hear you found our check-in process easy and enjoyed the comfortable beds in our spacious rooms. Your comments are valuable to us as we strive to provide a pleasant stay for all our guests.
酒店回复: Hello Crystal,Thank you so much for taking the time to leave us a review, Crystal! We're thrilled to hear that you found your room to be spacious and clean. Our staff takes great pride in providing friendly and kind service to our guests. It's also great to hear that you enjoyed our breakfast, especially the waffles! We're glad Sunny made your check-in and check-out process easy and convenient. We look forward to welcoming you back during your next getaway.
酒店回复: Hello James,We're sorry to hear about your experience. Guest safety is our top priority, and we take all feedback seriously. Each room is unique in its location and amenities, and we recommend contacting us directly for assistance with future bookings. We appreciate your review and hope to welcome you back for a better stay.
酒店回复: Hello John, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. We're glad to hear that you found the room clean and the bed comfortable. We appreciate your comments regarding the heater and shower, and we will investigate this matter further. We apologize for any shortcomings with the towel and amenities distribution. We value your input and will use it to enhance our services.
3.0分
情侣出游
原文
翻译提供方：Google
前台工作人员非常乐于助人。房间干净舒适。酒店有点破旧，而且位置不是很好。
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酒店回复: Hello Tamra, We appreciate your kind words about the helpful desk clerk and our clean, comfortable rooms. We take all feedback seriously and will share your comments about the property with our team for review. Thank you for staying with us and sharing your experience.
1.0分
其他
原文
翻译提供方：Google
这家酒店的体验太糟糕了。我根本没法住，就直接离开了。跟照片上完全不一样
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酒店回复: Hello Sheyla, We apologize that our hotel did not meet your expectations. Your feedback is valuable for our continuous improvement. We recommend contacting our management team to further address your concerns. Thank you for bringing this to our attention.
4.0分
家庭亲子
原文
翻译提供方：Google
床上用品有污渍，枕头很扁平。除此之外，我们的住宿体验很愉快。
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酒店回复: Hello Robert, We appreciate your feedback and are glad to hear that your overall stay was pleasant. We will share your comments with our housekeeping team to ensure improved experiences for our future guests. Thank you for bringing this to our attention.
1.0分
家庭亲子
原文
翻译提供方：Google
邻居很暴躁，凌晨 3 点不让我们睡觉，他们非常吵，我给前台打了 2 次电话，没人接！
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酒店回复: Hello Jeanna, Thank you for sharing your feedback regarding the noise disturbance you experienced during your stay. We apologize for the inconvenience caused and we will investigate your concerns to ensure that this does not happen again in the future. Your comfort is our top priority and we appreciate your understanding.
毛巾破旧不堪，床单也破了好几处。天花板上好像溅了些红色液体，浴室天花板上还有黑色污渍。床垫磨损得厉害，中间甚至凹陷得很厉害。每次翻身或坐下都能听到弹簧的响声。电视机收不到频道，门上的安全锁也丢了。办公椅也破旧不堪。
不过，空调/暖气还能用，微波炉和冰箱也都能正常运转。总算能用了！
通过 ********** 预订了房间，价格为 76 美元。当我到达酒店时，他试图向我收取额外的 200 美元押金。我的确认书上没有写明这一点。我试图向他解释这一点，但他不断打开一个不是我预订的网站。我离开了，在其他地方预订了房间。
喜欢我在网上看到的照片。房间看起来很漂亮，很现代。
入住很方便，Sunny 很棒！
房间很宽敞，铺有木地板。
床很舒服，感觉就像在云端！
房间很宽敞，非常干净！办公室的工作人员非常友好和善良。早餐很小，但有热食，华夫饼让我非常满意！感谢 Sunny 的友善和便捷的入住和退房。我们在那里度过了非常舒适的几天。下次我们想出去玩的时候一定会再来这里。我们都非常感谢你！-Crystal
我不知道那里有多不安全，但氛围不太好。我住在 120 号房间，面朝街道，非常吵。其他房间可能更好，我不知道。我们的网络根本用不了。
它确实过时了。不过床很干净，很舒服。但就像任何一家新开的美国酒店一样，他们在所有方面都很便宜。暖气坏了，淋浴也坏了。毛巾很少，没有肥皂什么的
前台工作人员非常乐于助人。房间干净舒适。酒店有点破旧，而且位置不是很好。
这家酒店的体验太糟糕了。我根本没法住，就直接离开了。跟照片上完全不一样
床上用品有污渍，枕头很扁平。除此之外，我们的住宿体验很愉快。
邻居很暴躁，凌晨 3 点不让我们睡觉，他们非常吵，我给前台打了 2 次电话，没人接！