酒店回复: Dear Valued Guest,Thank you for sharing your feedback about your stay with us at Novotel Danang Premier Han River. We're pleased to hear that you found our location convenient, especially with the beautiful views of the Han River.We're glad to hear that our rooms met your expectations in terms of cleanliness and that you enjoyed the view from your chosen room type. Our Sky 36 bar, fitness center, pool, and E-game area are popular amenities, and we're happy you had the chance to experience them.We're touched by the story of our staff going the extra mile to replace the lost balloon for your daughter - that's what we're all about! Thank you for acknowledging their efforts, and we'll make sure to pass on your appreciation to the team.Thank you for choosing Novotel Danang Premier Han River. We hope you'll come back and enjoy our hospitality again soon!Best Regards,Tino Le - Duty ManagerNovotel Danang Premier Han River
4.0分
一室公寓，阳台，汉江景，全套厨房
独自旅行
环境：离城里很近，沙滩有距离，周围吃的方便
服务：早餐人很多，但服务还行，吃完会马上收盘子
设施：提供洗衣机，也免费给了洗衣粉
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酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Novotel Danang Premier Han River.We are pleased to know that you found our location convenient, with easy access to the city center and many dining options nearby. We are also glad that you appreciated the self-service laundry facilities and the complimentary detergent provided for your convenience.Regarding breakfast, we understand that it can be busy during peak hours, and we truly appreciate your recognition of our team’s effort in promptly clearing tables and maintaining service flow. Your feedback encourages us to continue improving both service efficiency and guest comfort.Thank you once again for your valuable comments. We hope to welcome you back for another pleasant stay in the near future.Best Regards,Tino Le - Duty ManagerNovotel Danang Premier Han River
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback regarding your stay at Novotel Danang Premier Han River. We appreciate your detailed comments and your rating.We are pleased to hear that you found our riverside location convenient for enjoying a night cruise and river views. At the same time, we understand your comments regarding the walking distance to Han Market and nearby massage options. Your insights are valuable and help future guests better plan their stay, as well as help us understand areas where we can further enhance guest convenience.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Best Regards,Tino Le – Duty ManagerNovotel Danang Premier Han River
酒店回复: Dear Valued Guest,Warm greetings from Novotel Danang Premier Han River!Thank you very much for sharing your experience with us. We’re pleased to hear that you enjoyed the peaceful environment, especially the independent balcony and river view—many of our guests find it a perfect place to relax and unwind. We're also glad that you found our soundproofing satisfactory and appreciated the convenience of booking Ba Na Hills tickets directly at the front desk.We appreciate your honest comments regarding our facilities and cleanliness. While we strive to maintain high standards, we understand that some areas may benefit from updates, and your feedback helps us identify where improvements are needed. We're also reviewing your note on service to ensure our team continues to deliver attentive and warm hospitality across all touchpoints.Your insights are truly valuable to us, and we thank you for helping us grow. We hope to welcome you back again soon and provide an even more comfortable and memorable stay.Best Regards,Tin Nguyen/ Front Office ManagerNovotel Danang Premier Han River
5.0分
特大床套房，禁烟（Corner Suite With Balcony & Han Riverview, Lounge Access）
酒店回复: 尊敬的法亮，
来自岘港汉江诺富特酒店 (Novotel Danang Premier Han River) 的热情问候！
非常感谢您与我们分享您的美好体验。我们非常高兴听到您的入住体验充满惊喜，尤其是您能够使用我们的行政酒廊。很高兴您喜欢我们全天候提供的服务和轻松的氛围。
我们也很高兴您的客房宽敞的布局、简洁干净的设计以及令人惊叹的汉江全景完全符合您的期望。营造宁静舒适的环境是我们的首要任务之一，非常感谢您的反馈。
很高兴听到我们的早餐也给您留下了积极的印象。我们致力于提供种类繁多的美味佳肴，让您开启美好的一天。
我们期待在不久的将来再次欢迎您再次入住，享受难忘的住宿体验。
此致，
Tin Nguyen / 前台经理
岘港汉江诺富特酒店 (Novotel Danang Premier Han River)
点评来源 Trip.com
1人觉得有用
3.0分
特大床套房，禁烟（Corner Suite With Balcony & Han Riverview, Lounge Access）
地理位置很优越，毗邻汉江。客房总体来说比较干净。我选择的这个房型景观很棒。顶楼有sky36酒吧。有健身房、游泳池和E-game。我女儿购买了一个气球在房间里遗失了，工作人员立刻购买了一个一模一样的给我女儿，服务很到位。
环境：离城里很近，沙滩有距离，周围吃的方便
服务：早餐人很多，但服务还行，吃完会马上收盘子
设施：提供洗衣机，也免费给了洗衣粉
酒店靠近江边坐轮船看夜景是很方便，去韩市场要走一段路大约15分钟的路周边比较热闹，想要按摩就要去那边找了。
岘港诺富特酒店大概是这座城市最好的住宿选择了。房间很现代化，阳台上能欣赏到美丽的韩江景色。酒店对面就是游船码头。旁边还有一家很时尚的咖啡馆叫Katinat。酒店提供免费接驳车去巴拿山，还可以选择购买缆车的快速通票。自助早餐非常棒，特别感谢员工'Thoa'和厨房团队，因为我们的饮食限制，他们特意为我们准备了个性化的餐食。亚洲版的Uber——Grab在这里也很容易叫到。如果再来岘港，我一定会再次选择住在这里。
设施：有点旧了，隔音还不错。
卫生：收拾还可以，
环境：挺好，有独立阳台，可以看江景
服务：中规中矩。
去巴拿山可以在前台买，包含了免排队缆车，价格还可以
一切都很棒。唯一的缺点是由于语言障碍，我们和工作人员沟通有点困难，但他们尽力满足我们的要求，不过有时我们需要重复三四次。既然是在五星级酒店工作，请尽量说英语。另外，请不要以为每个亚洲面孔都是本地人。
我们预订的房间可以进入行政酒廊，这真是一个意外的惊喜！😄 酒廊全天都有餐食供应。房间本身也很宽敞干净，装修风格简洁，还有大大的落地窗，能看到河景。房间里非常安静舒适。早餐种类超多，非常丰盛！
这是我住过的诺富特酒店中，最令人失望的一家，有点辜负了我的期望。在行政酒廊办理入住和退房手续并没有什么特别之处，反而觉得有点麻烦。酒廊的服务还不如大堂的工作人员。感觉当初订普通客房会更好。总的来说，非常失望。
酒店很新很豪华，但电视不支持Netflix、YouTube等应用。客服服务很好，我向他们要了胶带，他们免费提供了。Bar36有点无聊，我们一到就离开了。总的来说，这里还是个不错的住宿选择。
岘港家庭游的最后一天，我们入住了诺富特酒店，因为它离韩市场很近，而且晚上还可以方便地乘坐游船观看龙桥喷火表演。酒店就在游船码头对面，这一点非常棒，打车去韩市场也不到五分钟，非常方便。
酒店员工都非常亲切友好。
房间比我想象的要小一些，但住起来很舒服，而且整体上很干净，这一点很好。因为它不是最新的酒店，所以有些充电插座可能不能用。虽然有大约六部客用电梯，但由于楼层高，高峰时段需要等很久。
诺富特的早餐自助餐很有名。这里不仅有越南菜，还有各种韩餐，而且能看到龙桥的风景也非常棒。
健身房也非常好！强烈推荐去体验一下。