酒店回复: Hello Reepal,Thank you for your feedback. We appreciate your willingness to share your experience. We're always looking for ways to improve our services and enhance our guests' stays. If you have any specific thoughts you would like to share, please feel free to reach out to management directly. Your input is valuable to us as we strive to provide quality experiences for all our guests.

酒店回复: Hello anick,Nous vous remercions pour votre retour concernant votre récent séjour. Nous notons vos commentaires sur l'odeur d'humidité et nous allons les transmettre aux équipes concernées pour qu'elles puissent envisager des améliorations. Votre expérience est importante pour nous, et nous espérons que vous avez tout de même pu profiter d'autres aspects de votre séjour.

酒店回复: Hello Gary,Thank you for your feedback regarding the absence of a microwave in your room. We understand that having these amenities can enhance your experience. Your comments will be shared with our management team as we continuously strive to improve our guests' comfort and convenience. We appreciate your insights and hope you had a memorable stay with us.

酒店回复: Hello Daphne,Thank you for sharing your feedback. We appreciate your kind words about our check-in staff; we are committed to excellent customer service. Your concerns regarding cleanliness and noise levels have been noted, and we will address them with the appropriate departments to ensure improvements are made. We hope you might consider staying with us again in the future, as we strive to provide a better experience for all our guests.

酒店回复: Hi Keith, Thank you for your review and for sharing your experience. While we understand your concerns, it’s important to note that excess moisture and related issues can sometimes occur due to external weather conditions or unforeseen maintenance needs, and our team actively works to address them promptly when brought to attention. The mention of an unusual smell or water presence may not reflect the overall condition of our property, as many guests find their rooms to be clean, comfortable, and well-kept. We appreciate your feedback, as it allows us to highlight the consistent efforts our staff puts into maintaining a safe and welcoming environment for all who stay with us.

酒店回复: Hi Edward, Thank you very much for sharing your feedback with us. We’re delighted to know that you found the room spacious, the bed comfortable, and the bathroom to your liking, as we always strive to maintain high standards of cleanliness and comfort. We also take note of your observation regarding the room smell, as impressions of scent can vary from guest to guest and may be influenced by many factors beyond the upkeep of the room itself. Your comments are valuable, and we truly appreciate you recognizing the overall quality of your stay with us.

酒店回复: Hello Teresa,Thank you for sharing your feedback. We're pleased to hear that you found our hotel to be a good place to stay. We continuously strive to enhance our property, and your comments regarding the exterior will be noted for future consideration. We appreciate your perspective and hope to see you again on your next visit.

酒店回复: Thank you for sharing your experience with us and for staying multiple nights. It’s wonderful to hear that both your Saturday and Thursday stays were equally enjoyable, as consistency is something we take pride in. We’re also glad that you appreciated the breakfast, as many of our guests find it to be a convenient and satisfying way to start the day. Feedback like yours reinforces the efforts of our team and highlights the positive aspects that make our hotel a reliable choice for returning guests.

酒店回复: Thank you for sharing your experience with us. It’s great to know that your stay met your expectations overall and that our breakfast staff made such a positive impression with her friendly and polite service, as this reflects the welcoming atmosphere we strive to maintain. While evenings can sometimes bring a bit of activity depending on the number of guests, many appreciate the lively environment that comes with it. We truly value your recommendation and are pleased you found our hotel to be a good choice when in need of a comfortable place to stay.