酒店回复: Dear Valued Guest,Thank you so much for your wonderful review and for rating us 9.5! We’re truly delighted to hear that you had such an enjoyable and comfortable stay with us.Your kind words about our location, cleanliness, service, and overall value mean a lot to our team. We’re especially pleased that you found the environment tranquil and elegant, and that our staff made a positive impression with their attentiveness and warmth.It’s always rewarding to know that our efforts in maintaining high standards of hygiene, service, and guest comfort are appreciated. Your feedback motivates us to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back on your next visit and ensuring another memorable stay.Warm regards,Rosli JaafarAssistant Front Office Manager
酒店回复: Dear Valued Guest,Thank you so much for your perfect rating and kind words. We're thrilled to hear that you had a great experience at our hotel. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.Your feedback means a lot to our team, and we look forward to welcoming you back for another exceptional stay.Warm Regards,Rosli JaafarAssistant Front Office Manager
4.5分
特大床客房
商务出差
环境：个人第一次出差马来西亚入住，周边环境比较陈旧，远离市区，离地铁站比较近。据说夜晚出门会有危险
卫生：酒店整体卫生还可以，不过房间内总有一股香料味道，让我十分不适应。
服务：酒店早餐服务卫生清洁都十分满意，
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酒店回复: Dear Kane,Thank you for taking the time to share your feedback and for rating your rating. We truly appreciate your comments as they help us improve our services.We are delighted to hear that you were satisfied with our breakfast service and overall cleanliness. Your kind words will be shared with our team as motivation to continue delivering excellent hospitality.We also take note of your concerns regarding the surrounding area and the spice smell in your room. Your safety and comfort are our top priorities, and we will continue working closely with local authorities to maintain a secure environment for our guests.Thank you once again for choosing to stay with us during your business trip to Malaysia. We hope to have the pleasure of welcoming you back soon and providing an even better experience.Warm regards,Rosli JaafarAssistant Front Office Manager
酒店回复: Dear Valued Gavin,Thank you for your kind rating and for continuing to choose Hilton Garden Inn Puchong for your stays. We're glad to know that our amenities, cleanliness, surroundings, and service have met your expectations, and we truly appreciate your thoughtful comments.We understand that walking to nearby food and shopping areas may take a bit of time, and we’re grateful for your patience and understanding regarding our location. Your feedback on breakfast variety is noted, and we will share this with our culinary team to explore ways to improve and add more rotation to the menu, especially for guests staying multiple nights.We also appreciate your idea about providing umbrellas during the rainy season and we do provide it subject to availability.Thank you once again for helping us improve. We look forward to welcoming you back and making your next stay even more comfortable.Warm regards,Rosli JaafarAssistant Front Office Manager
酒店回复: Dear Rick,Thank you for your detailed feedback and for choosing to stay with us.We’re pleased to hear that you found our hotel clean, quiet, and offering a pleasant view. Being the tallest building in the area does indeed provide a unique perspective, and we’re glad you enjoyed it. We also appreciate your recognition of the value we offer and the completeness of our room facilities.We sincerely apologize for the lapse in service regarding the tableware request. This is not the standard we strive for, and I will personally follow up with the team to ensure such oversights are not repeated. Your comments help us improve, and we take them seriously.Regarding the mineral water, we understand the importance of convenience and will certainly consider options to enhance this aspect of our service in the future.Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back and provide an even better experience.Warm regards,Rosli JaafarAssistant Front Office Manager
1. 酒店位置超便利，步行可达商圈。房间干净整洁无异味，床品柔软舒适，服务人员热情贴心，性价比很高，下次来还会选择入住～
2. 环境静谧雅致，装修简约有格调。设施齐全且好用，卫生细节到位，早餐品类丰富美味，服务响应及时，体验感极佳！
3. 性价比超出预期！房间空间宽敞，采光通风好，床睡起来很舒服，周边交通便捷，工作人员态度亲和，整体很满意～
4. 酒店品质在线，卫生状况无可挑剔。位置优越出行方便，设施维护得不错，服务周到不拖沓，是一次很舒心的入住体验！
房间干净 景色不错。就是楼下对面装修。离几个吃的地方比较近 打车方便。酒店停车免费。就是热水不是很热。整体体验不错。
环境：个人第一次出差马来西亚入住，周边环境比较陈旧，远离市区，离地铁站比较近。据说夜晚出门会有危险
卫生：酒店整体卫生还可以，不过房间内总有一股香料味道，让我十分不适应。
服务：酒店早餐服务卫生清洁都十分满意，
离吃的买东西可能需要走一会，环境还可以，早餐比较单一每天都差不多。如果连住的，毛巾拖鞋建议还是更新一下吧，尤其下雨天，然后可以准备点雨伞，雨季客人出行会比较方便。
酒店里的商场没开业。健身房和游泳池运行正常。小型商务中心被长期占用作会议室，我们都没机会用电脑。景色非常棒。位置不算最好，但幸好我们自己开车出行很方便。
我在这家酒店住得很愉快。食物很美味，我预订的是包含晚餐和早餐的套餐。我住了两天一夜。入住和退房手续都很顺畅，停车也免费。酒店位于住宅区，所以非常安静祥和。附近有便利店，但需要开车才能到。一切都舒适宜人。强烈推荐！
在希尔顿花园酒店（蒲种）住得很愉快。酒店很现代化，干净，维护得也很好。我的房间很宽敞，床铺舒适，还能欣赏到很棒的城市景观。工作人员都非常友好和乐于助人，总是微笑着跟我打招呼。
商务出行不错的选择。房间干净安静，Wi-Fi也很稳定，员工们都很专业。位置离景点有点远，但好在轻轨站就在附近，出行还算方便。
位置比较偏，并不是在市区。但是因为这样所以也是比较便宜。
酒店干净，安静，风景也不错。基本上这一带最高的建筑物。房外风景不错。
服务有点差强人意。通知前台送餐具过来，估计忘了。
wifi: 还行
隔音: 还行
房间大小: 适中
性价比: 高
房间设施: 该有的都有。就是不能补充矿泉水
房间很棒！如果你选择湖景房，会发现它干净整洁，风景也很不错。早餐种类有限，但还可以接受。这家酒店是那里唯一还在营业的商家了，商场已经不复存在。