酒店回复: Dear Valued Guest,Thank you for sharing your wonderful feedback with us. We are delighted to hear that our welcoming team made you feel comfortable from the moment you arrived. It is also great to know that, despite our vibrant location, you enjoyed a completely quiet and restful environment once the windows were closed at night.We are pleased that the room layout on each floor provided a sense of privacy and space, and that you were satisfied with the excellent quality of our breakfast. Your intention to choose our hotel again on your next visit is truly the greatest compliment we could receive.Thank you once again for choosing Novotel Nha Trang. We look forward to welcoming you back for another enjoyable stay.Warm regards,Guest Service Team
4.8分
标准双床房
家庭亲子
服务很好,房间阳台正好看到大海沙滩,早餐也可以,服务员 Yen Viet很热情,语言不通,耐心的用翻译软件一句一句沟通 ,很赞
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酒店回复: Dear value guest,Thank you for sharing such a thoughtful review of your stay. It’s wonderful to hear that you enjoyed the ocean and beach views from your balcony, and that breakfast was a highlight. I’m especially glad you mentioned Yen and Viet—your recognition of their enthusiasm and patience in overcoming the language barrier with translation apps is truly inspiring.Their dedication to making sure you felt understood and well cared for reflects the spirit of genuine hospitality we aim to provide. Your feedback will be shared with the team, and I’m sure it will mean a lot to them. We look forward to welcoming you back to Novotel Nha Trang for another memorable experience.Best regards,Guest service team
酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the convenience of our location, just a short walk across the road to the beach, as well as the beautiful sea view from your room balcony. We are also glad that you found the overall environment clean and tidy and that you enjoyed our rich and varied breakfast selection.We appreciate your positive comments and are happy to know that your stay was pleasant. We look forward to welcoming you back to Novotel Nha Trang on your next visit.Warm regards,Guest Service Team
4.8分
海景高级特大床房
独自旅行
酒店位置好 就在海边 工作人员热情 友好 13:30到达不久就入住 房间干净 阳台超大
坐在阳台观景 喝一杯 和惬意
早餐品种丰富 很多食物不太认识 止浅尝辄止
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酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed our great seaside location and the warm, friendly service from our team. It is also lovely to know that you were able to check in smoothly upon arrival.We are pleased that you found your room clean and appreciated the spacious balcony. Sitting outside with a drink and enjoying the sea view truly is one of the most relaxing moments at Novotel Nha Trang, and we are glad you were able to experience that.We are also happy to hear that you enjoyed the variety at our breakfast buffet. Our culinary team always aims to offer a diverse selection of local and international dishes for every guest to explore.Thank you once again for your kind feedback. We look forward to welcoming you back for another relaxing and memorable stay by the beach.Warm regards,Guest Service Team
酒店回复: Dear value guest,We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon.Best regards,Guest service team
酒店服务热情,虽在闹市区,但晚上窗一关一点都不吵,每层楼的房间不是很密集,所以人流量不算拥挤,早餐质量也很高。下次来的话,我还会选择这里
服务很好,房间阳台正好看到大海沙滩,早餐也可以,服务员 Yen Viet很热情,语言不通,耐心的用翻译软件一句一句沟通 ,很赞
从酒店去海边就是过个马路,房间阳台可以看到海景,设施不算新,整体环境算干净整洁,早餐也很丰富,总体来说还不错
酒店位置好 就在海边 工作人员热情 友好 13:30到达不久就入住 房间干净 阳台超大
坐在阳台观景 喝一杯 和惬意
早餐品种丰富 很多食物不太认识 止浅尝辄止
很棒的酒店。如果通过旅行社预订,价格贵得离谱,但如果用带有Mir卡(俄罗斯支付系统)的人民币通过Trip预订,价格就非常合理。我们选择了不含早餐的方案,这样能便宜很多。酒店的位置和房间的视野都非常棒。
前台员工热情好客,欢迎饮品消暑解渴。
房间设施特别惊喜!淋浴间做了下沉式的泡池,就像独立温泉池。阳台望海,遥望摩天轮,城市夜景美。
早餐丰富,除了越南特色河粉、法棍三文治等,还有其他国家风味的餐食。
位置方便,下楼就是芽庄海滩、4月2日广场、沉香塔、夜市,餐厅和按摩店林立。
诺富特酒店是我们芽庄之行的第二家酒店,所以难免会拿它和之前住的酒店做比较。言归正传。入住:和所有酒店一样,下午2点。酒店提供迎宾饮品,没有收取押金,无论是护照还是现金都没有,这无疑是一个很大的优点。下午2点,我们拿到了房间钥匙,行李也有人帮忙送到房间。房间还不错,但有点旧了,最大的问题是照明。房间里只有床头的两盏壁灯和床头柜上的台灯。房间有个阳台,但不知为何不让晾晒衣物,而且房间里也没有其他地方可以晾衣服。这对我来说很奇怪,也是酒店的一大减分项。卫生间和大多数酒店一样是干湿分离的,提供两条洗脸巾、两条浴巾和一块脚垫。洗漱用品方面,有牙刷、梳子、浴帽、一套指甲锉、棉签和纸巾、香皂、洗发水和沐浴露,都装在按压瓶里。再说一个让人不开心的地方,在我们入住的五天里,有两次没有给我们更换牙刷和指甲锉套装,尽管指甲锉套装已经拆开,里面的纸巾和棉签也用完了,对于一家连锁酒店来说,这种小细节上的疏忽让人费解。餐饮:对于亚洲酒店来说,早餐很丰盛,有各种做法的鸡蛋、常规的蔬菜、几种水果、两种寿司卷、两种香肠、培根、三种奶酪、冷切肉、熏鱼、小份酸奶、米饭、面条、鸡肉、鸭肉、猪排、炸鱼。烘焙食品非常令人惊喜,美味的松饼、华夫饼、羊角面包、甜甜圈、小蛋糕和各种配料,如果酱、巧克力酱、花生酱和一些洒料。种类太多了,但早餐的一切都很棒。酒店位于海滨,如果这对您很重要,那么这会是一个不错的选择。
酒店位于市中心,就在第一线海滩旁边。外面的夜生活有点吵,但如果关上阳台门,影响不是太大。房间非常宽敞。最初给的房间是连通房,他们很顺利地给我们换成了一间完全独立的同类型房间。
缺点:
位置非常吵闹,可能适合那些想感受海滩俱乐部夜生活的人。由于海滩和海滨道路的喧嚣,漂亮的阳台形同虚设,根本无法好好享受。
热水不够热,泡澡不舒服。
早餐是诺富特酒店的常规水平,带有一点当地特色。
总的来说,与越南同等价位的其他酒店相比,我们觉得这家酒店可能没有达到我们预期的性价比,但整体还算不错。
酒店不错,4星级当之无愧。早餐更偏亚洲风味(还有甜香肠😁),但你绝不会饿着。客房清洁服务一般,即使给了很多小费也一样。泳池在三楼,有儿童区,水是冷的(泳池景观如图)。
总的来说,如果不是特别挑剔的话,这家酒店值9/10分,不过这只是我的个人看法。
我们两家人订了三间房,其中两间免费升级到了海景房(能看到完整海景),但这些房间里有小楼梯,如果带小孩入住的话请注意。
酒店设施有点旧,但地理位置和服务都非常棒。自助早餐选择很多,味道很好。我深夜抵达时,酒店人员热情地接待了我。总的来说,这里是很棒的住宿地点,我会毫不犹豫地再次选择入住。