酒店回复: Dear WalleliebeEVA,Thank you for your continued patronage and for your recent stay at Novotel Saigon Centre. We are thrilled to hear that you had another wonderful experience with us.. Once again, we take pride creating unforgettable moments to you and we look forward to welcoming you back many more times again soon. Warmest Regards,Khuu Ngoc Que Anh (Ms.)Assistant Guest Experience Manager
5.0分
高级客房,1 张特大床
商务出差
酒店位于第三郡,属于商务型的,服务人员都很礼貌,半夜抵达也是耐心接待~
酒店的空调真的很强劲,房间虽然不大但是很干净!
最爱酒店的早餐~品类很丰富,并且咖啡制作也很有质量~酒店的早餐真的很好,粉类是我的最爱!
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酒店回复: Dear Sir/Madam,Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre.We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future.Warmest Regards,Khuu Ngoc Que Anh (Ms.)Assistant Guest Experience Manager
酒店回复: Dear Sir/Madam, Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre.We sincerely apologize for any inconvenience this may have caused. Your feedback is much appreciated and we will ensure to investigate this matter thoroughly to prevent future occurrences.Our team is committed to provide every guest with exceptional service and wonderful experience. We look forward to having the opportunity to serve you better in the near future. Warmest Regards,Khuu Ngoc Que Anh (Ms.)Assistant Guest Experience Manager
酒店回复: 尊敬的 Daitauchoi,
感谢您分享您在西贡中心诺富特酒店的体验。
您的好评对我们意义重大,我们非常感谢您的赞美。
我们期待着再次欢迎您光临本酒店,享受更多精彩体验。
此致,
Vu Thai
总经理
点评来源 Trip.com
4.0分
高级客房,1 张特大床
商务出差
除了贵没啥问题,但是这里连wifi居然要开会员很可怕!!!!!!!!!!
下次应该不会再来了,加点钱可以住更顶的酒店!!!!!!!!!!!!
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酒店回复: Dear Sir/Madam,Thank you for sharing your experience at Novotel Saigon Centre.Your kind words mean a lot to us, and we are grateful for your compliments.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
酒店回复: 尊敬的 KevinChewKW:
感谢您抽出时间告诉我们您在诺富特西贡中心酒店的体验。很抱歉您的体验未能达到您的期望;请允许我表达最诚挚的歉意。
在诺富特酒店,我们致力于为每位顾客提供卓越的服务体验;因此,您的反馈对我们非常重要。
感谢您分享您的担忧,并希望您能给予我们机会,让我们在不久的将来为您提供更好的服务。
此致,
Vu Thai
总经理
点评来源 Trip.com
1人觉得有用
3.7分
高级客房,1 张特大床
商务出差
商务酒店 房间同比国内亚朵 早餐可以 服务可以 房间有蟑螂
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酒店回复: Dear Sir/Madam, Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre.We sincerely apologize for any inconvenience this may have caused. Your feedback is much appreciated and we will ensure to investigate this matter thoroughly to prevent future occurrences.Our team is committed to provide every guest with exceptional service and wonderful experience. We look forward to having the opportunity to welcoming you back to our hotel soon. Warmest Regards,Khuu Ngoc Que Anh (Ms.)Assistant Guest Experience Manager
酒店回复: Dear Sir/Madam,Thank you for sharing your experience at Novotel Saigon Centre.Your kind words mean a lot to us, and we are grateful for your compliments.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
5.0分
高级客房,1 张特大床
商务出差
在市中心中国领馆隔壁,安全感倍增,近使领馆区各方面都很便利。
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酒店回复: Dear Sir/Madam,Thank you for sharing your experience at Novotel Saigon Centre.Your kind words mean a lot to us, and we are grateful for your compliments.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
时隔2年,已经第二次入住了,感觉依旧很好。
工作人员热情,卫生好。
地理位置也很好。商务旅游都不错。推荐。
酒店位于第三郡,属于商务型的,服务人员都很礼貌,半夜抵达也是耐心接待~
酒店的空调真的很强劲,房间虽然不大但是很干净!
最爱酒店的早餐~品类很丰富,并且咖啡制作也很有质量~酒店的早餐真的很好,粉类是我的最爱!
洗脸池下水如此糟糕是我万万没想到的,位置还行,早餐一般,好一点快捷酒店的味道,没有会中文的前台,沟通靠翻译软件
酒店地理位置很方便,员工也很乐于助人。早餐很棒,选择很多,特别是可以免费点卡布奇诺。我的房间很新很大,隔音效果也很好,我在房间里完全听不到任何噪音。
除了贵没啥问题,但是这里连wifi居然要开会员很可怕!!!!!!!!!!
下次应该不会再来了,加点钱可以住更顶的酒店!!!!!!!!!!!!
作为一名商务旅客,这是我第一次被分配到无障碍客房。整个布局都是为特殊需求定制的,绝对不适合商务旅客。
酒店员工应该更策略性地在分配房间前询问客人。当我发现情况后(因为我对西贡诺富特酒店并不陌生),我要求更换房间。然而,工作人员问我是否已经使用过房间。如果使用了,就不允许更换。
更让人“难忘”的是,当我要求更多水时,他们竟然开始收费。他们的免费饮用水是用玻璃瓶(可回收)提供的,甚至不是塑料瓶。
这家酒店经过这么多年的运营,显得有些老旧了。整个建筑确实需要一次升级改造。酒店里弥漫着一种陈旧的气味。
在酒店没有进行改善之前,我不太可能再次入住。
商务酒店 房间同比国内亚朵 早餐可以 服务可以 房间有蟑螂
处于胡志明的三军事中心位置比较便利,然后酒店环境也是非常非常好的,里面的服务也比较好,设施也比较好,值得选择
在市中心中国领馆隔壁,安全感倍增,近使领馆区各方面都很便利。