The bed is very uncomfortable!!! Loved the little kitchen, plenty of room. Just the bed killed my back, to the point of no sleep as well as my companions. So will not stay again. Hate that because that is halfway to meet my companion, but will not stay there due to the horrible bed.
Loved the front desk woman, Vicky, she was so nice and helpful. The place is pet friendly, everything great about the little place but the BED.
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酒店回复: Hello Julie, Thank you for your feedback regarding your recent stay. We’re glad to hear you enjoyed the kitchen space and appreciated Vicky's helpful service. We understand how important a comfortable bed is for a good night's sleep, and we will keep your comments in mind as we continue to enhance our guest experience. We hope you can find a suitable option for your future meet-ups that meets your comfort needs.
2.0分
情侣出游
Affordable place, just seemed a little sketchy. There were German cockroaches in our room. A little TLC and it would be an awesome place to stay.
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酒店回复: Hello Jay, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
4.0分
其他
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Friendly and accommodating staff. Very clean. Lots of construction in the area and not a lot of walkable options but if you have a vehicle or are visiting someone local, it’s a great site and easily accessible location. Will stay again!
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酒店回复: Hello Amberiah Anne,Thank you for your feedback! We're pleased to hear you enjoyed our friendly staff and the cleanliness of our hotel. We appreciate your understanding regarding the local construction and limited walkable options. It’s great to know you plan to stay with us again! We look forward to welcoming you back for another enjoyable visit.
3.0分
其他
It was quite but I wouldn’t recommend it
Tv wasn’t working properly someone left food in the microwave and the floor needed mopping.
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酒店回复: Dear Guest, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these issues with our team to ensure a more enjoyable experience for our future guests. Thank you for bringing this to our attention.
4.0分
商务出差
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I found it very special, a spacious room with a kitchenette! A quiet place, a welcoming staff, safety and cleanliness will definitely bring me back. I highly recommend you to try by yourself.
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酒店回复: Hello Georges,We're thrilled to hear you had such a positive experience during your stay with us! Our team is dedicated to providing a comfortable and welcoming environment for all our guests. Thank you for recommending us, we look forward to welcoming you back in the future.
2.0分
商务出差
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Huntsville Studio 6
Very friendly receptionist. The hotel is very run down. The room had a bathroom needing a new shower head and broken toilet lid that would slide off the edge. Kitchen area was dusty and had crumbs from previous guests. Room had string cigareyte scent even though stated smoke free. Floors were not clean.
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酒店回复: Hello Dorothy, We appreciate your feedback on the friendly receptionist. It's essential for us to know all aspects of your stay to improve our services. We recommend all guests to reach out to management directly for any concerns or preferences during their stay.
3.0分
其他
Roaches, loud smelly AC, room smelled like smoke
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酒店回复: Hello Kristine,Thank you for your feedback regarding your recent stay. We take all guest concerns seriously and will ensure our team is made aware of your comments about cleanliness and maintenance. Your insights are valuable for our ongoing improvements. We hope you might consider staying with us again in the future to experience our commitment to guest satisfaction and service enhancements.
4.0分
其他
Great customer service. Attentive. And staff available 24hrs.
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酒店回复: Hello Mercedes, Thank you for your positive feedback about our customer service and attentive staff. We're glad to hear that you had a pleasant experience during your stay. Your comments are appreciated and will be shared with the team to encourage their continued dedication. We hope to welcome you back in the future for another enjoyable visit.
5.0分
商务出差
The front ladies are so sweet and my stay was pleasant!
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酒店回复: Hello Keven,Thank you for your kind words about our front desk team! We are delighted to hear that you found your stay pleasant. Your feedback motivates us to continue providing excellent service and a welcoming atmosphere for all our guests. We hope to have the pleasure of welcoming you back in the future!
5.0分
家庭亲子
The room was exceptional
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酒店回复: "Thank you so much for your kind words, Jackie ! We're thrilled to hear that you enjoyed our comfortable beds and the friendly service provided by our staff. We appreciate you taking the time to share your experience, and we look forward to welcoming you back on your next visit! – GM
The BED is AWFUK
The bed is very uncomfortable!!! Loved the little kitchen, plenty of room. Just the bed killed my back, to the point of no sleep as well as my companions. So will not stay again. Hate that because that is halfway to meet my companion, but will not stay there due to the horrible bed.
Loved the front desk woman, Vicky, she was so nice and helpful. The place is pet friendly, everything great about the little place but the BED.
Affordable place, just seemed a little sketchy. There were German cockroaches in our room. A little TLC and it would be an awesome place to stay.
Friendly and accommodating staff. Very clean. Lots of construction in the area and not a lot of walkable options but if you have a vehicle or are visiting someone local, it’s a great site and easily accessible location. Will stay again!
It was quite but I wouldn’t recommend it
Tv wasn’t working properly someone left food in the microwave and the floor needed mopping.
I found it very special, a spacious room with a kitchenette! A quiet place, a welcoming staff, safety and cleanliness will definitely bring me back. I highly recommend you to try by yourself.
Huntsville Studio 6
Very friendly receptionist. The hotel is very run down. The room had a bathroom needing a new shower head and broken toilet lid that would slide off the edge. Kitchen area was dusty and had crumbs from previous guests. Room had string cigareyte scent even though stated smoke free. Floors were not clean.
Roaches, loud smelly AC, room smelled like smoke
Great customer service. Attentive. And staff available 24hrs.
The front ladies are so sweet and my stay was pleasant!
The room was exceptional