酒店回复: Hi Amanda,We sincerely apologize for your unacceptable experience. We take your feedback very seriously. We will immediately investigate these claims and take necessary corrective actions. We hope to regain your trust in us on your next visit.
酒店回复: Hi Kate,Thanks for your recent rating. Your input is highly valuable to us as we continuously strive to enhance our services. We hope your experience with us was enjoyable, and we would love to host you soon. Lilith#Team6
酒店回复: Dear Guest,Thank you for the kind words! We're so glad our staff could help make your stay enjoyable with great recommendations. We hope you had a wonderful time exploring and look forward to welcoming you back again soon!
2.0分
其他
原文
翻译提供方：Google
马桶座圈没拧紧，冲水不畅。水槽水龙头漏水。这地方需要大修。
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酒店回复: Dear Guest,We sincerely apologise for the maintenance issues you encountered during your stay. This is certainly not the standard we aim to uphold, and we will address these concerns with our maintenance team immediately. Your feedback is important to us, and we truly appreciate you bringing these matters to our attention. We hope you’ll consider staying with us again in the future.
5.0分
商务出差
Had a fantastic night here. It was quiet and affordable. Room was excellent and clean. I would definitely stay ere again
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酒店回复: Dear Garrett,Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed a quiet and affordable stay, and that you found the room to be excellent and clean. We look forward to welcoming you back soon!
5.0分
其他
Room was really clean and comfortable. Parking was good. Staff were super nice and friendly. A/C was your typical hotel model. I would stay here again.
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酒店回复: Dear Tia,Thank you for your kind words! We're delighted to hear that you found the room clean and comfortable, and that our team made your stay enjoyable. It's great to know that the parking met your needs as well. We look forward to welcoming you back on your next visit!
4.0分
商务出差
Room was clean . I just came for a marathon run so was in room only for 9 hrs . Staff were kind.
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酒店回复: Dear Sreedhar,Thank you for sharing your experience! We're glad to hear that you found the room clean and our staff kind. We hope your marathon went well and you had a great stay, even if it was brief. Safe travels!
4.0分
其他
Next to the road so it is noisy. Do not have much space. Air conditioners is old and noisy.
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酒店回复: Dear Loi,Thank you for sharing your feedback. We're sorry to hear about the noise from the road and the issues with the air conditioning. Your comments are valuable, and we will take them into consideration as we work to improve our facilities. We appreciate your input and hope to provide a better experience in the future.
1.0分
家庭亲子
Rooms were dirty. The bench had screws that poked you when you sat down on it. Bed was uncomfortable.
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酒店回复: Dear Bridgett,Thank you for taking the time to share your feedback. We're truly sorry to hear about the cleanliness of the rooms and the discomfort you experienced with the bench and bed. Your comments are important to us, and we will address these concerns with the relevant teams to improve our standards. We appreciate your input and hope to provide a better experience in the future.
千万别住这里！这地方应该因为虚假广告被起诉，卫生部门应该关停！网站上的照片都是PS的，因为现实中的噩梦和照片大相径庭。这家汽车旅馆怎么还没被卫生部门关停，真是让我无法理解！我们不得不买漂白剂和来苏尔消毒液才能用房间里的卫生间。整个地方弥漫着香烟和污渍的味道。床罩上沾满了不明物质的污渍，还在勉强运转的空调上放着一把剃须刀片。
床很干净，但沙发看起来像是没打扫过。由于我的国际身份证，入住手续办理得很慢。房间里有熨斗和冰箱，但没有吹风机。对于一晚的短暂停留来说还不错，但我不会再去了。
床单发黄，污渍斑斑，还发霉了。床头板上还有血迹。虽然我们住的是无烟房，但房间里还是有烟味。打开浴室的灯，风扇也跟着响，满屋子都是臭味。
工作人员非常乐于助人，也很友好。他们给了我们很好的建议，告诉我们该去哪里玩，该去哪里玩。
马桶座圈没拧紧，冲水不畅。水槽水龙头漏水。这地方需要大修。
Had a fantastic night here. It was quiet and affordable. Room was excellent and clean. I would definitely stay ere again
Room was really clean and comfortable. Parking was good. Staff were super nice and friendly. A/C was your typical hotel model. I would stay here again.
Room was clean . I just came for a marathon run so was in room only for 9 hrs . Staff were kind.
Next to the road so it is noisy. Do not have much space. Air conditioners is old and noisy.
Rooms were dirty. The bench had screws that poked you when you sat down on it. Bed was uncomfortable.