在我们入住 America's Best Value Inn and Suites Melbourne 的第三晚，很遗憾被分配到一间有异味的房间。这显然不太理想，但当我们反映问题时，工作人员反应迅速且专业。他们立即道歉，并毫不费力地为我们更换了另一间完全正常的房间。这种快速而妥善的解决方案确保了这点小不便没有影响我们后续的住宿体验。
America’s Best Value Inn & Suites 名副其实！对于预算有限的人来说，这是该地区性价比最高的酒店。就我个人经验而言，我发现住 1-3 晚比其他任何地方都便宜。如果需要长住，周租价格也很合理。服务从不让人失望，可以按需提供客房清洁服务，房间打扫后总是闻起来很干净。酒店提供自助洗衣服务，费用自理。值得推荐！
点评来源 Trip.com
1.0分
1张大号床标准无障碍设施一楼
独自旅行
原文
翻译由AI提供
这地方简直是垃圾，但80美元的价格又能指望什么呢，真是无语。
点评来源 Trip.com
3.0分
其他
原文
翻译提供方：Google
唯一缺少的是更舒适的床单、枕头和床罩。
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酒店回复: Thank you for your review, we will look into the issues you might have had while staying with us.
1.0分
其他
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We booked for 3 nights, room 105 first night there were stains on the sheets, light shades were filthy, curtains had dirty spots all over them, blow dryer did not work, the ceiling leaked water on you when in the shower, toilet drain VERY slow. I complained and got moved to room 106, the shower was ok, lamp shades were gross, sink had rust in it, room had a smell abd the people next to us kept slamming their door and leaving trash everywhere outside. This hotel needs completely renovated or shut down.
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酒店回复: Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear that you stay was not up to our mutual standard. We would greatly appreciate the notes on where we can improve.
3.0分
其他
Loud and did not feel safe
The inside of the room was ok . The problem that I had was that I did not feel safe there .
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酒店回复: Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear that you stay was not up to our mutual standard. We would greatly appreciate the notes on where we can improve.
1.0分
其他
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Poor customer service
When I arrived, they were unable to find my reservation at the girl at the counter was quite rude to me. I asked her to get a manager. He came down and he was able to find my reservation and get me into a room.
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酒店回复: Dear Adena, Thank you for being our guest during your time in Melbourne and for taking a moment to share your feedback. Please accept our apologies for any perceived rudeness from our team, and that your check-in experience was not entirely smooth. Rest assured, we've spoken with our team to ensure that, going forward, such missteps do not occur. It's our hope you'll consider joining us again so we can deliver a stay that better represents our true spirit of hospitality.
3.0分
其他
Some transient guests and smoking just outside the rooms. Breakfast was poor. We did not drink coffee or eat there.
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酒店回复: Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear that you stay was not up to our mutual standard. We would greatly appreciate the notes on where we can improve.
2.0分
其他
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according to sales breakfast included but in reality choice between tea or coffee not even a piece of bread and in photos of the rooms one can see a kettle and tea bags and coffee sachets in real nothing hotels .com should verify the veracity before proposal
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酒店回复: Thank you for your review. Sorry you did not enjoy our All day Coffee and Tea Station in the Lobby. We also have a Grab n Go Breakfast also in Lobby from 7am-10am
1.0分
其他
Room smells of cigarettes, unsafe area and people around
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酒店回复: Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear that you stay was not up to our mutual standard. We would greatly appreciate the notes on where we can improve.
在我们入住 America's Best Value Inn and Suites Melbourne 的第三晚，很遗憾被分配到一间有异味的房间。这显然不太理想，但当我们反映问题时，工作人员反应迅速且专业。他们立即道歉，并毫不费力地为我们更换了另一间完全正常的房间。这种快速而妥善的解决方案确保了这点小不便没有影响我们后续的住宿体验。
总的来说，这次住宿依然愉快。房间干净整洁，工作人员一如既往地非常友好和周到，这与我们之前的体验一致。
当晚，汽车旅馆周围再次出现了小浣熊，这又是一个有趣的额外惊喜，让这次住宿有点独特之处。
尽管遇到了短暂的异味问题，但总的来说，这次住宿问题解决得很好，也符合预期。这家汽车旅馆性价比很高，服务也很棒。
America’s Best Value Inn & Suites 名副其实！对于预算有限的人来说，这是该地区性价比最高的酒店。就我个人经验而言，我发现住 1-3 晚比其他任何地方都便宜。如果需要长住，周租价格也很合理。服务从不让人失望，可以按需提供客房清洁服务，房间打扫后总是闻起来很干净。酒店提供自助洗衣服务，费用自理。值得推荐！
这地方简直是垃圾，但80美元的价格又能指望什么呢，真是无语。
唯一缺少的是更舒适的床单、枕头和床罩。
We booked for 3 nights, room 105 first night there were stains on the sheets, light shades were filthy, curtains had dirty spots all over them, blow dryer did not work, the ceiling leaked water on you when in the shower, toilet drain VERY slow. I complained and got moved to room 106, the shower was ok, lamp shades were gross, sink had rust in it, room had a smell abd the people next to us kept slamming their door and leaving trash everywhere outside. This hotel needs completely renovated or shut down.
Loud and did not feel safe
The inside of the room was ok . The problem that I had was that I did not feel safe there .
Poor customer service
When I arrived, they were unable to find my reservation at the girl at the counter was quite rude to me. I asked her to get a manager. He came down and he was able to find my reservation and get me into a room.
Some transient guests and smoking just outside the rooms. Breakfast was poor. We did not drink coffee or eat there.
according to sales breakfast included but in reality choice between tea or coffee not even a piece of bread and in photos of the rooms one can see a kettle and tea bags and coffee sachets in real nothing hotels .com should verify the veracity before proposal
Room smells of cigarettes, unsafe area and people around