在我们入住 America's Best Value Inn and Suites Melbourne 的第三晚,很遗憾被分配到一间有异味的房间。这显然不太理想,但当我们反映问题时,工作人员反应迅速且专业。他们立即道歉,并毫不费力地为我们更换了另一间完全正常的房间。这种快速而妥善的解决方案确保了这点小不便没有影响我们后续的住宿体验。
America’s Best Value Inn & Suites 名副其实!对于预算有限的人来说,这是该地区性价比最高的酒店。就我个人经验而言,我发现住 1-3 晚比其他任何地方都便宜。如果需要长住,周租价格也很合理。服务从不让人失望,可以按需提供客房清洁服务,房间打扫后总是闻起来很干净。酒店提供自助洗衣服务,费用自理。值得推荐!
点评来源 Trip.com
1.0分
1张大号床标准无障碍设施一楼
独自旅行
原文
翻译由AI提供
这地方简直是垃圾,但80美元的价格又能指望什么呢,真是无语。
点评来源 Trip.com
2.0分
家庭亲子
原文
翻译提供方:Google
邻居很吵闹。顾客群体很奇怪。早餐选择非常有限。
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酒店回复: Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear that you stay was not up to our mutual standard. We would greatly appreciate the notes on where we can improve.
3.0分
情侣出游
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Room had couple bugs. I asked the clean up staff for new towel and their face wasn't happy. Room had repainted but pait drop to the floor make the room doesn't look professional. Price is good.
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酒店回复: Thank you for taking the time to leave a review on your recent visit. We are looking into the issues you described so they can be corrected for future stays.
1.0分
家庭亲子
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Unfortunately this property was not at all like the pictures. Our 1st room was absolutely nasty, one of the beds
had dirt marks on the sheets and random hair on the fitted sheet and pillows. Both beds only had sheets on them nothing else, the pillows were tiny. Walls were disgusting like no one ever cleaned them, same with the floors. Went to the lady at front desk to ask for another room she was very kind and switched us to a upstairs room that she said she knew it was clean. It was a little bit better at least the sheets didnt have hair on them...yuck but if I hadnt been so tired I would of asked for my money back and went someplace else. Not sure why once again only sheets on the bed, luckily we had brought a blanket and pillow of our own for in the car so we just used that. This place is a hot mess and I def would not recommend it to anyone.
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酒店回复: Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear that you stay was not up to our mutual standard. We would greatly appreciate the notes on where we can improve
1.0分
情侣出游
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The room was horrible, holes on the wall, smelled, broken curtain, cockroach, the bathroom had hair and the fridge was rusted and with holes. Nothing like the photos online.
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酒店回复: Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear that you stay was not up to our mutual standard. We would greatly appreciate the notes on where we can improve.
2.0分
其他
Bathroom and Couch dirty, bad smell in room, window stain and spider web all around this place is not recommended very abandoned place.
1.0分
其他
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We booked for 3 nights, room 105 first night there were stains on the sheets, light shades were filthy, curtains had dirty spots all over them, blow dryer did not work, the ceiling leaked water on you when in the shower, toilet drain VERY slow. I complained and got moved to room 106, the shower was ok, lamp shades were gross, sink had rust in it, room had a smell abd the people next to us kept slamming their door and leaving trash everywhere outside. This hotel needs completely renovated or shut down.
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酒店回复: Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear that you stay was not up to our mutual standard. We would greatly appreciate the notes on where we can improve.
3.0分
其他
Loud and did not feel safe
The inside of the room was ok . The problem that I had was that I did not feel safe there .
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酒店回复: Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear that you stay was not up to our mutual standard. We would greatly appreciate the notes on where we can improve.
在我们入住 America's Best Value Inn and Suites Melbourne 的第三晚,很遗憾被分配到一间有异味的房间。这显然不太理想,但当我们反映问题时,工作人员反应迅速且专业。他们立即道歉,并毫不费力地为我们更换了另一间完全正常的房间。这种快速而妥善的解决方案确保了这点小不便没有影响我们后续的住宿体验。
总的来说,这次住宿依然愉快。房间干净整洁,工作人员一如既往地非常友好和周到,这与我们之前的体验一致。
当晚,汽车旅馆周围再次出现了小浣熊,这又是一个有趣的额外惊喜,让这次住宿有点独特之处。
尽管遇到了短暂的异味问题,但总的来说,这次住宿问题解决得很好,也符合预期。这家汽车旅馆性价比很高,服务也很棒。
America’s Best Value Inn & Suites 名副其实!对于预算有限的人来说,这是该地区性价比最高的酒店。就我个人经验而言,我发现住 1-3 晚比其他任何地方都便宜。如果需要长住,周租价格也很合理。服务从不让人失望,可以按需提供客房清洁服务,房间打扫后总是闻起来很干净。酒店提供自助洗衣服务,费用自理。值得推荐!
这地方简直是垃圾,但80美元的价格又能指望什么呢,真是无语。
邻居很吵闹。顾客群体很奇怪。早餐选择非常有限。
Room had couple bugs. I asked the clean up staff for new towel and their face wasn't happy. Room had repainted but pait drop to the floor make the room doesn't look professional. Price is good.
Unfortunately this property was not at all like the pictures. Our 1st room was absolutely nasty, one of the beds
had dirt marks on the sheets and random hair on the fitted sheet and pillows. Both beds only had sheets on them nothing else, the pillows were tiny. Walls were disgusting like no one ever cleaned them, same with the floors. Went to the lady at front desk to ask for another room she was very kind and switched us to a upstairs room that she said she knew it was clean. It was a little bit better at least the sheets didnt have hair on them...yuck but if I hadnt been so tired I would of asked for my money back and went someplace else. Not sure why once again only sheets on the bed, luckily we had brought a blanket and pillow of our own for in the car so we just used that. This place is a hot mess and I def would not recommend it to anyone.
The room was horrible, holes on the wall, smelled, broken curtain, cockroach, the bathroom had hair and the fridge was rusted and with holes. Nothing like the photos online.
Bathroom and Couch dirty, bad smell in room, window stain and spider web all around this place is not recommended very abandoned place.
We booked for 3 nights, room 105 first night there were stains on the sheets, light shades were filthy, curtains had dirty spots all over them, blow dryer did not work, the ceiling leaked water on you when in the shower, toilet drain VERY slow. I complained and got moved to room 106, the shower was ok, lamp shades were gross, sink had rust in it, room had a smell abd the people next to us kept slamming their door and leaving trash everywhere outside. This hotel needs completely renovated or shut down.
Loud and did not feel safe
The inside of the room was ok . The problem that I had was that I did not feel safe there .