酒店回复: Dear Valued Guest,Thank you for sharing your experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your overall stay, and that our team made you feel welcome from the moment you arrived. It is heartening to know that our staff's attentiveness and contributed positively to your stay. Your compliments about the team members are greatly appreciated. We will ensure they receive your kind words. Thank you for choosing to stay with us. We look forward to welcoming you back for another exceptional experience at Sofitel Dubai The Palm.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!
酒店回复: Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words.I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team.At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise.Thank you once again and we do hope to welcome you back soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
酒店回复: Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
1+典型的度假酒店,适合全家出行,房间大,三个卫生间,设施齐全,有洗衣机,电磁炉冰箱,阳台超大有海景,也有不止一处游泳池。服务贴心。
唯一不足是早餐的选择不多,纯西式。
我想分享一下我最近入住这家酒店的真实感受。尽管有一些积极的方面,但也有一些重大问题影响了我的整体满意度。
抵达时,我们很失望地发现预订的海景房无法提供。不过,前台接待员Malsha非常礼貌,通过提供客房升级和延迟退房解决了问题,我们对此表示感谢。此外,食物质量很好,用餐体验在卫生和口味方面都达到了我们的期望(感谢Daniel提供的周到餐饮服务)。
遗憾的是,有几个问题影响了我们的住宿体验。首先,第二天中午12点时,我们的房卡没有在系统更新,导致我们被锁在房间外。更令人担忧的是,清洁主管在没有事先通知的情况下进入了我们的房间,当时我的家人还在睡觉,而我只穿了一半衣服(裹着一条毛巾)。主管不知道房间有人入住是非常不专业的行为,这种侵犯隐私的行为是不可接受的。
当我向工作人员提出这些问题时,他们只是道歉,没有提供进一步的解决方案或赔偿。鉴于这些事件,我将来不打算再入住这家酒店了。
尽管工作人员最初为我们提供的帮助值得称赞,但对客人隐私和房卡管理的疏忽严重影响了我们的入住体验。
还不错 挺好的;整体还不错 挺出照片的。还不错 挺好的;整体还不错 挺出照片的。还不错 挺好的;整体还不错 挺出照片的
和朋友们一起度过的愉快旅程
很棒的酒店,员工也很棒,有5个泳池,还有一个超大的海滩区域。
超爱这家酒店——服务一级棒,员工竭尽所能帮助你。在我生日那天,酒店免费给我升级了房间,我们甚至都没提前告知他们我的生日,这个小细节真的很贴心!
酒店里的所有餐厅都很赞——我们选的是环球美食套餐。
设施也很棒。
酒店位置就在棕榈岛上,皇家亚特兰蒂斯酒店旁边,不过打车进出棕榈岛都很便宜。
⭐️⭐️⭐️⭐️⭐️
我在迪拜棕榈岛索菲特度假酒店度过了一个完美的假期。从我抵达的那一刻起,就感受到了真诚的热情和周到的款待。度假村风景如画,郁郁葱葱的绿植环绕,可以欣赏到棕榈岛的壮丽景色。房间宽敞,设计精美,设施齐全,让我住得非常放松。
餐饮选择非常出色,多家餐厅提供来自世界各地的美味佳肴。早餐种类丰富,食材新鲜,品质上乘,令人印象深刻。水疗和康体设施也是世界一流的,让人感到宁静和焕发活力。
真正让我印象深刻的是无可挑剔的服务——每一位员工都细致周到、专业有礼,并且总是乐于助人,确保我拥有难忘的体验。无论是泳池边、沙滩上还是餐厅里,服务都尽善尽美。
迪拜棕榈岛索菲特酒店完美融合了奢华、舒适与宁静。我强烈推荐给所有来迪拜的游客,并且我下次旅行也一定会再选择这里。
谢谢
宅度假的最佳选择。
房间不错,周围环境安静,适合度假,服务也好,房间卫生也不错,只是房内的大浴缸的壁清洗不够干净。早餐食品品种多,但自我感觉有点偏咸。