酒店回复: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay
酒店回复: Dear CustomerThank you very much for your warm interest in Shilla Stay.First of all, we sincerely apologize for the inconvenience caused by room condition and customer service during our stay at our hotel.We have already forwarded your complaint to your team for review. We are carefully reviewing your comments or suggestions, and we promise to improve them further to provide better service.Once again, thank you very much for your precious words, and I sincerely wish you and your family all good health and peace.general managerShilla Stay
酒店回复: Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to room condition during your stay at our hotel. We have already forwarded you complaint about to the concerned team for consideration. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay
酒店回复: Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to room condition during your stay at our hotel. We have already forwarded you complaint about to the concerned team for consideration. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay
5.0分
豪华房
情侣出游
服务：不错👍中文也有
设施：房间虽不大，但格局布局合理如果浴缸和淋浴分开更棒
卫生：房间卫生也很干净，酒店位置很棒出游购物美食一应俱全 推荐
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酒店回复: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay
住了两晚套房，来过生日 蛮好的 服务也不错 出行很方便 附近啥都有 门口也有便利店 咖啡很好喝 套房空间很大 网络也很快
下午1点多到达酒店，告知要3点后才能入住。好的，我准备先check in后寄存行李然后出去，谁知，过了一会给我个二维码，说了一堆，意思让我注册会员可以直接进房，要填各种信息,很麻烦，我说不想注册,前台女又听不懂，后来一位男前台帮忙填了信息，然后说了一堆房间注意事项，累伐，旁边有介绍说明给顾客看下么好咯，讲了一堆人家也听不懂，英文又不标准，全程无笑脸。房间不值这个金额，柜子是坏的，厕所异味很严重，床0.9米真的很小，晚上睡觉被子一直掉地上。还不如住旁边300多一晚。步行到新罗5分钟，乐天走慢一点10-15分钟左右
每天餐食固定，没什么可吃的。非常简单，性价比极低。说有中文服务但实际沟通很费力。房间很小，几乎就放双人床了。反正整体感觉性价比不高。
交通很方便，离机场打车十分钟左右，出门就是热闹的市中心。公区和房间都挺新的，卫生也很干净。缺点是卫生间没有做好干湿分离，洗澡的时候，水会溅到地上、马桶上。被子里头棉絮都结块了，睡的不是很舒服。
乘坐济州市城市观光巴士的旅行很棒，玩得很开心。
酒店很干净，沙发和书桌都很好用。
在12楼餐厅享用丰盛的早餐，为这次旅行画上了完美的句号。
员工们也很亲切，酒店很安静，睡得非常好。
总之，一切都很满意！
我们一家四口在这里住了3晚，非常满意。酒店在市中心，但令人惊讶的是一点噪音都没有。还去了12楼的酒廊，环境很棒。可能因为旅行本身就很开心，我觉得一切都很好。家人也都很喜欢这个住处。下次还会考虑再来。
实在想不通韩国这种人人化妆的国家酒店怎么会如此化妆不友好？灯光昏暗就不说了，镜子只有洗手间的一面（而且距离很远对近视的人不友好）连块全身镜都没有。整个房间灯光不足很昏暗。唯一值得肯定的是早餐还不错，虽然品类不多但味道是有个八十分的。
服务：不错👍中文也有
设施：房间虽不大，但格局布局合理如果浴缸和淋浴分开更棒
卫生：房间卫生也很干净，酒店位置很棒出游购物美食一应俱全 推荐
每次去济州岛出差，我都会选择入住济州新罗舒泰酒店！
最让我满意的是干净整洁的床铺和浴室，以及宽敞的室内空间……在这里住一晚，出差的疲惫都能暂时缓解，然后就能精神饱满地返回首尔了！
由于经常搭乘清晨的航班，我经常需要提前办理入住。酒店员工总是非常热情周到地为我提供帮助和服务，这让我非常满意！！
虽然价格稍微有点贵，但对于我这样独自出差的女性来说，这里住着非常舒服和安心，所以我还是强烈推荐这家酒店！^^
总之，在济州岛众多酒店中，济州新罗舒泰酒店是我最信赖、会优先预订的酒店！！
性价比超高。设施齐全，马桶还带卫洗丽。从济州机场打车过来大概63000-7000韩元，车程约10-15分钟。而且办理入住的时候还送了3张免费啤酒券，感觉很划算。