酒店回复: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay
4.5分
尊贵豪华双人房
情侣出游
卫生:首先卫生打扫的真的很干净,住了四天每天都有认真打扫,沙发底下也没有尘土。很满意
设施:有一说一室内布局和设施有点一般,但房间尺寸在韩国算不小了,还挺舒服的。
环境:酒店整体环境还不错,也有健身房。
服务:前台服务态度非常好,之前看有评价说态度很差我还很担心,结果完全是我多虑了。
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酒店回复: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay
酒店回复: Dear CustomerThank you very much for your warm interest in Shilla Stay.First of all, we sincerely apologize for the inconvenience caused by room condition and customer service during our stay at our hotel.We have already forwarded your complaint to your team for review. We are carefully reviewing your comments or suggestions, and we promise to improve them further to provide better service.Once again, thank you very much for your precious words, and I sincerely wish you and your family all good health and peace.general managerShilla Stay
酒店回复: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay
3.7分
标准双床房
其他
优点:
繁华地段
交通便利
靠近新罗免税店
缺点
窗外景色太糟糕
前台服务人员一边吃着东西一边和住客沟通,不太礼貌
追评发布于韩国
还有隔音太差,隔壁说话拖椅子声音都能听到。
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酒店回复: Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to customer services and noise during your stay at our hotel. We have already forwarded you complaint about to the concerned team for consideration. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay
酒店回复: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay
酒店回复: Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due room condition during your stay at our hotel. We have already forwarded you complaint about to the concerned team for consideration. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay
4.5分
标准双床房
家庭亲子
服务:会一点中文,能提前入住。办理会员。
环境:出门就有公交站,超市。离吃饭,逛街很近。
卫生:肉眼可见还是干净的。
设施:洗澡在浴缸里,年纪大一点有点不太方便。
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酒店回复: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay
5.0分
高层豪华双人床房
朋友出游
位置非常好, 环境也不错, 前台人员很有礼貌也很帮忙。 有活动,去消费送啤酒
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酒店回复: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay
有一次性拖鞋,牙刷什么,单子上说牙刷收费,没试过,自己带了,房间风景很好,能看到保健路跟大海,前台有中文服务,地理位置很好,很方便。很干净,床品什么比较舒服。但是国标的三眼插都松了,幸好带了两个转换头,还有拖线板提供。
卫生:首先卫生打扫的真的很干净,住了四天每天都有认真打扫,沙发底下也没有尘土。很满意
设施:有一说一室内布局和设施有点一般,但房间尺寸在韩国算不小了,还挺舒服的。
环境:酒店整体环境还不错,也有健身房。
服务:前台服务态度非常好,之前看有评价说态度很差我还很担心,结果完全是我多虑了。
下午1点多到达酒店,告知要3点后才能入住。好的,我准备先check in后寄存行李然后出去,谁知,过了一会给我个二维码,说了一堆,意思让我注册会员可以直接进房,要填各种信息,很麻烦,我说不想注册,前台女又听不懂,后来一位男前台帮忙填了信息,然后说了一堆房间注意事项,累伐,旁边有介绍说明给顾客看下么好咯,讲了一堆人家也听不懂,英文又不标准,全程无笑脸。房间不值这个金额,柜子是坏的,厕所异味很严重,床0.9米真的很小,晚上睡觉被子一直掉地上。还不如住旁边300多一晚。步行到新罗5分钟,乐天走慢一点10-15分钟左右
双人床比较小,但是卫生很干净,价格也不算便宜,前台小姐姐态度挺好的,可以用英语交流,总体还可以的,下次再住
优点:
繁华地段
交通便利
靠近新罗免税店
缺点
窗外景色太糟糕
前台服务人员一边吃着东西一边和住客沟通,不太礼貌
还有隔音太差,隔壁说话拖椅子声音都能听到。
房间很干净卫生,位于市区出去玩比较方便就是房间有点小卫生间狭窄类似于国内的快捷酒店,其余都不错早餐也丰富
每天餐食固定,没什么可吃的。非常简单,性价比极低。说有中文服务但实际沟通很费力。房间很小,几乎就放双人床了。反正整体感觉性价比不高。
不太好的体验进去时候发现上一家客人留下的棉毛衫裤都还在
太恶心了
设施也比较陈旧
以后再来济州岛应该不会再选这家酒店了
服务:会一点中文,能提前入住。办理会员。
环境:出门就有公交站,超市。离吃饭,逛街很近。
卫生:肉眼可见还是干净的。
设施:洗澡在浴缸里,年纪大一点有点不太方便。
位置非常好, 环境也不错, 前台人员很有礼貌也很帮忙。 有活动,去消费送啤酒