The hotel is clean, very nicely decorated. The art is fun to look at as you walk through the hotel. First I would like to talk about the cafe that is open for breakfast. The food is a nice start to the day. The best parts of visiting the cafe are the two employees that served and greeted us every morning. Gilly and Pande put a smile on our faces every morning. As we entered they always greeted us with a big hello. They always went out of their way to make sure we had everything we needed. If staying at this hotel make sure to start your morning off here. Even if you are not, stop by and meet these two remarkable gentlemen. Our room was very nice and was a great size. The only issue was there were noises at all times of the day and night. It sounded like there was work being done above us. The staff did a great job in keeping our room clean. The hotel is located perfectly so that everything in the city was very walkable. I will stay at this hotel again when we come back. The restaurant bar Eleve is a great place to have a nightcap up at a fire pit in the evening. We only had some small plates that were all delicious. We never ate dinner here.
4.0分
其他
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This is a really nice hotel, but I am sorry to say it, a room without a window is not legal anywhere but here for many reasons! We felt claustrophobic, not safe with no egress, unable to get fresh air for my hot flash at night and unable to see if was raining outside. In the morning, the room feels dark and one can not tell the sun has come up. The hotel is nice, staff is very friendly and accommodating and location is good. But in all our travels we have never had a room with no window. This is not legal in most states and actually not legal for private residences in SC, so why would a $500 a night hotel think this is ok for paying guests at a luxury hotel? Nonetheless, the room was quite nicely appointed and comfortable. We attempted to use the gym but it was closed for renovation and were allowed to use a different gym at the Marriot Bonvoy down the street. The hotel did offer to move us for one night saying a large party cancelled and also went out of their way to make us happy, but alas the room with no window really creaped me out. This was far from a 5 star experience. The best features were the roof bar and the lovely breakfast cafe. I should mention that the staff throughout the hotel was amazing and it is not their fault that Marriot rents out this less then legal room.
3.0分
其他
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Im sorry a room without a window is not legal. We felt claustrophobic, not safe and unable to get fresh air for my hot flash at night and unable to see if was raining outside. The hotel is nice, staff is friendly and location is good. But in all our travels we have never had a room with no window. This is not legal in most states and actually not legal for private residences in SC, so why would a $500 a night hotel think this is ok for paying guests at a luxury hotel. The hotel appeared half empty, so we felt they gave us the worst room on purpose because we used points rather the cash.
5.0分
情侣出游
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Incredible service from beginning to end. I would particularly like to call out Brian who works in valet and Eric who works in the wine bar who have present presented amazing service with fantastic attitudes. They made us really feel at home.
5.0分
其他
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My work group recently stayed at the Grand Bohemian, and it was an amazing experience. From the moment we pulled in, the valet staff warmly greeted us, quickly unloaded our bags, and parked our vehicles. The front desk staff made check-in a breeze—and don’t forget to enjoy a fresh cookie and some lemonade if they’re available in the lobby! The rooms were exceptionally comfortable and spotless. The walk-in shower had incredible water pressure, which was a pleasant surprise. The rooftop bar, Eleve, serves excellent drinks, delicious food, and provides attentive service. We truly appreciate the entire hotel staff for accommodating our group and making us feel like family.
5.0分
其他
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Had an amazing experience at the Grand Bohemian. The staff were incredibly helpful and resourceful, especially the valet named Shea who helped me plan out my beach trip for the day and told me the best spots to go to for food and beach gear!!
5.0分
情侣出游
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The Grand Bohemian Hotel is absolutely beautiful, and the art collection throughout the property is fantastic—it really gives the hotel a unique personality and charm. Breakfast was surprisingly delicious. At first, I was a little disappointed when I saw the restaurant—it looked more like a Starbucks crossed with a convenience store than the lavish room I was expecting (maybe because the Orlando location is so great). But it turned out to be one of those “don’t judge a book by its cover” situations because the food itself was excellent. The rooftop restaurant should have been spectacular given the views and atmosphere, but unfortunately the food felt more like standard “hotel food” than something special. That being said, the hotel overall is wonderful, even if the AC in my room didn’t quite keep up. Beautiful, unique, and worth the stay—just a few small tweaks away from being truly perfect.
1.0分
家庭亲子
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Hotel was average but biggest issue was we left our AirPods in the room and the hotel was brutal at handling the situation. We can see them on FindMy so we know they were in the hotel but staff told us they were not found. Photo of FindMy at the time of my encounter with the front desk on August 3 attached - so the last place they were seen before they disappeared was at the hotel after we had left. Had to call in multiple times to get anyone to respond to the situation with never any calls back. Eventually someone said they had found one pair so we came back to the hotel at the end of our stay elsewhere in SC. The person at the front desk on Sunday August 3 around 12:30 was extremely smug and displayed zero empathy for the situation and not at all action oriented. That individual should never be in hospitality. As someone that travels frequently I can’t think of a worse front desk encounter. We would have moved on without writing a review if there was just a little empathy because ultimately we were the ones that left our devices so it’s on us. The hotel itself is pretty average, as well. Not worth the price - and that’s not even accounting for the lost AirPods.
1.0分
家庭亲子
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Three pairs of AirPods went missing from our room. The manager and front desk staff showed zero empathy and didn’t attempt to help us. We called several times and received no calls back. We finally went in person and the lady at the front desk didn’t seem to care or try and help us. Would never stay here again.
该酒店是一家美丽的精品酒店，位于查尔斯顿购物区中心的国王街附近。位置优越，适合步行，工作人员非常友好，反应灵敏，但缺点是：1）这是我很长一段时间在酒店睡过的最不舒服的床。它像石头一样坚硬，我和我丈夫都背痛。通常，当我们旅行时，床都是豪华舒适的。这感觉就像一张廉价酒店的床。我们本来打算住 4 晚，但因为睡不着，所以不得不在 2 晚后退房。我通常在晚上醒来一次，并且每小时醒来一次，试图让自己舒服一些。 2）客房服务选项也很糟糕。这些都是预制的物品，他们会用“外带”容器带到您的房间。这就像从机场买来的沙拉，而不是高档酒店的普通客房服务。 3）衣柜里没有像大多数更好的酒店那样的长袍。而且也没有多余的毯子。
The hotel is clean, very nicely decorated. The art is fun to look at as you walk through the hotel. First I would like to talk about the cafe that is open for breakfast. The food is a nice start to the day. The best parts of visiting the cafe are the two employees that served and greeted us every morning. Gilly and Pande put a smile on our faces every morning. As we entered they always greeted us with a big hello. They always went out of their way to make sure we had everything we needed. If staying at this hotel make sure to start your morning off here. Even if you are not, stop by and meet these two remarkable gentlemen. Our room was very nice and was a great size. The only issue was there were noises at all times of the day and night. It sounded like there was work being done above us. The staff did a great job in keeping our room clean. The hotel is located perfectly so that everything in the city was very walkable. I will stay at this hotel again when we come back. The restaurant bar Eleve is a great place to have a nightcap up at a fire pit in the evening. We only had some small plates that were all delicious. We never ate dinner here.
This is a really nice hotel, but I am sorry to say it, a room without a window is not legal anywhere but here for many reasons! We felt claustrophobic, not safe with no egress, unable to get fresh air for my hot flash at night and unable to see if was raining outside. In the morning, the room feels dark and one can not tell the sun has come up. The hotel is nice, staff is very friendly and accommodating and location is good. But in all our travels we have never had a room with no window. This is not legal in most states and actually not legal for private residences in SC, so why would a $500 a night hotel think this is ok for paying guests at a luxury hotel? Nonetheless, the room was quite nicely appointed and comfortable. We attempted to use the gym but it was closed for renovation and were allowed to use a different gym at the Marriot Bonvoy down the street. The hotel did offer to move us for one night saying a large party cancelled and also went out of their way to make us happy, but alas the room with no window really creaped me out. This was far from a 5 star experience. The best features were the roof bar and the lovely breakfast cafe. I should mention that the staff throughout the hotel was amazing and it is not their fault that Marriot rents out this less then legal room.
Im sorry a room without a window is not legal. We felt claustrophobic, not safe and unable to get fresh air for my hot flash at night and unable to see if was raining outside. The hotel is nice, staff is friendly and location is good. But in all our travels we have never had a room with no window. This is not legal in most states and actually not legal for private residences in SC, so why would a $500 a night hotel think this is ok for paying guests at a luxury hotel. The hotel appeared half empty, so we felt they gave us the worst room on purpose because we used points rather the cash.
Incredible service from beginning to end. I would particularly like to call out Brian who works in valet and Eric who works in the wine bar who have present presented amazing service with fantastic attitudes. They made us really feel at home.
My work group recently stayed at the Grand Bohemian, and it was an amazing experience. From the moment we pulled in, the valet staff warmly greeted us, quickly unloaded our bags, and parked our vehicles. The front desk staff made check-in a breeze—and don’t forget to enjoy a fresh cookie and some lemonade if they’re available in the lobby! The rooms were exceptionally comfortable and spotless. The walk-in shower had incredible water pressure, which was a pleasant surprise. The rooftop bar, Eleve, serves excellent drinks, delicious food, and provides attentive service. We truly appreciate the entire hotel staff for accommodating our group and making us feel like family.
Had an amazing experience at the Grand Bohemian. The staff were incredibly helpful and resourceful, especially the valet named Shea who helped me plan out my beach trip for the day and told me the best spots to go to for food and beach gear!!
The Grand Bohemian Hotel is absolutely beautiful, and the art collection throughout the property is fantastic—it really gives the hotel a unique personality and charm. Breakfast was surprisingly delicious. At first, I was a little disappointed when I saw the restaurant—it looked more like a Starbucks crossed with a convenience store than the lavish room I was expecting (maybe because the Orlando location is so great). But it turned out to be one of those “don’t judge a book by its cover” situations because the food itself was excellent. The rooftop restaurant should have been spectacular given the views and atmosphere, but unfortunately the food felt more like standard “hotel food” than something special. That being said, the hotel overall is wonderful, even if the AC in my room didn’t quite keep up. Beautiful, unique, and worth the stay—just a few small tweaks away from being truly perfect.
Hotel was average but biggest issue was we left our AirPods in the room and the hotel was brutal at handling the situation. We can see them on FindMy so we know they were in the hotel but staff told us they were not found. Photo of FindMy at the time of my encounter with the front desk on August 3 attached - so the last place they were seen before they disappeared was at the hotel after we had left. Had to call in multiple times to get anyone to respond to the situation with never any calls back. Eventually someone said they had found one pair so we came back to the hotel at the end of our stay elsewhere in SC. The person at the front desk on Sunday August 3 around 12:30 was extremely smug and displayed zero empathy for the situation and not at all action oriented. That individual should never be in hospitality. As someone that travels frequently I can’t think of a worse front desk encounter. We would have moved on without writing a review if there was just a little empathy because ultimately we were the ones that left our devices so it’s on us. The hotel itself is pretty average, as well. Not worth the price - and that’s not even accounting for the lost AirPods.
Three pairs of AirPods went missing from our room. The manager and front desk staff showed zero empathy and didn’t attempt to help us. We called several times and received no calls back. We finally went in person and the lady at the front desk didn’t seem to care or try and help us. Would never stay here again.