酒店回复: Thank you so much for your kind words Jennifer! We're thrilled to hear that your stay at Fairfield Inn was enjoyable from start to finish. Our team works hard to provide a welcoming and comfortable environment, and it's great to know that you felt safe, cared for, and at ease during your visit. We're glad you appreciated the cleanliness of the room, the fresh atmosphere, and the continental breakfast. We truly appreciate your recommendation and look forward to welcoming you back on your next visit! Safe travels until then!
酒店回复: Ms. Elaine,Thank you so much for sharing your feedback, and we're truly sorry to hear that your stay did not meet expectations. We understand how important it is to have a comfortable and restful stay, especially when traveling with family. We're glad you found our staff friendly and helpful, and we'll make sure to pass along your kind words to them.We sincerely apologize for the discomfort of the second bed and any noise you experienced from the highway. We will definitely look into the condition of the pull-out couch and consider additional improvements in that area. Additionally, we're sorry to hear about the smell and cosmetic issues in your room, and we’ll be reviewing these details to make sure we address them with the proper department promptly.We truly appreciate your constructive feedback and hope you will consider staying with us again in the future. Thank you for bringing these matters to our attention, and we wish you all the best on your travels!
酒店回复: Thank you for taking the time to fill out our survey! We truly value your feedback and appreciate your input.
5.0分
其他
原文
翻译提供方：Google
费尔菲尔德不仅仅是费尔菲尔德！！
非常舒适和热情！！！！！
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酒店回复: Thank you for completing the survey and sharing your positive experience! We’re thrilled to hear you enjoyed your stay, and we appreciate your feedback
5.0分
情侣出游
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翻译提供方：Google
我喜欢这里的一切和每个人。当我走进前门时，工作人员很有礼貌。房间很漂亮，干净宽敞。我绝对会推荐。
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酒店回复: Tanya, Thank you for sharing your experience of our hotel. I will let know the entire staff know how happy you were on your stay with us.
5.0分
商务出差
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前台的 JP 非常热情友好。班车司机也非常有礼貌！！早餐很新鲜，选择丰富。
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酒店回复: Thank you for completing the survey and sharing your positive experience! We’re thrilled to hear you enjoyed your stay, and we appreciate your feedback.
5.0分
其他
原文
翻译提供方：Google
非常整洁干净。逗留期间我很愉快
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酒店回复: We appreciate you taking the time to share your experience.Your feedback has been shared with the whole team as a way of celebrating the great guest experiences we delivered.
我喜欢这家酒店提供的一切，员工都很热情友好。早餐有水果、麦片，还有让人难以忘怀的巧克力松饼，更不用说一流的清洁服务了。酒店位置很好，旁边就是购物中心、赌场和餐馆。
干净舒适的酒店，非常棒。
干净整洁，非常安静温暖。
热情好客、舒适惬意
在费尔菲尔德客栈住的两天里，我们始终感到宾至如归、安全无忧、关怀备至。房间和浴室非常干净，气味清新，舒适宜人。欧陆式早餐不错。客栈的氛围轻松友好。我们拥有一切所需，可享受愉快的住宿。我们强烈推荐这家客栈，以后还会再来。
我们额外付了 1 间卧室的床，因为房间标明“可睡 4 人”，而我们需要第二张床。对于这个价格，我们原本以为第二张床/折叠沙发的状况会更好——床垫非常不舒服，而且很旧，绝对睡不了两个人！房间很干净，但有一股怪味，还有一些装饰问题，比如墙纸破了。酒店靠近高速公路，很方便，但房间就在高速公路附近，我们可以听到很多交通噪音。工作人员非常优秀和友好，这是我们给这家酒店 3 星的唯一原因
住得很好
住宿体验很好。接待处对我们很好。早餐不错。班车服务还有一些不足之处。他们花了一段时间才到出口接我们，在去机场的途中，司机关了灯，一边开车一边打电话。
费尔菲尔德不仅仅是费尔菲尔德！！
非常舒适和热情！！！！！
我喜欢这里的一切和每个人。当我走进前门时，工作人员很有礼貌。房间很漂亮，干净宽敞。我绝对会推荐。
前台的 JP 非常热情友好。班车司机也非常有礼貌！！早餐很新鲜，选择丰富。
非常整洁干净。逗留期间我很愉快