酒店回复: Thank you for letting us know about your stay and for letting us know that Angela was very welcoming and helpful. We are so glad that you and your family had a wonderful experience and we look forward to seeing you again.
酒店回复: I am so sorry about the curtains, there are actually blackout curtains that are closest to the window then there are shears and then the decorative curtain that does not close. Sometimes the blackout curtains get opened too far and they are not easy to see. Please know that if we had been aware we would have corrected it for you. I hope that you will come back and give us the chance to make it an even better stay.
酒店回复: I apologize for the parking situation as you can see we really can't expand that but I am sorry for the inconvenience. We look forward to seeing you again.
5.0分
情侣出游
原文
翻译提供方:Google
所有员工都非常乐于助人而且很友好。这是我第二次来这里,我很高兴再次来这里。
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酒店回复: Thank you for the great review and for letting us know that you found the staff to be helpful and friendly. We thank you for returning and look forward to seeing you again.
3.0分
情侣出游
原文
翻译提供方:Google
他们需要清洁房间里的地毯,因为地毯上有霉味。房间很宽敞,但价格可以更便宜
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酒店回复: Thank you for taking the time to let us know how your stay was. We are having all carpets cleaned and we are actually going to take carpets out of the rooms. I hope that you will come back and see the changes in the future.
4.0分
家庭亲子
原文
翻译提供方:Google
酒店很不错,员工也很友好。我有点担心空调发出的难闻气味。但这次住宿体验很棒。
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酒店回复: Thank you for letting us know about your stay and I want you to know that we are checking out the smell in the room and will be correcting it as soon as possible. I am glad that you had a good stay and we look forward to seeing you again.
4.0分
其他
原文
翻译提供方:Google
方便前往海洋博物馆参加哈夫洛克鸭子无限量宴会。
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酒店回复: Thank you for the good review and we hope that you will come back and see us again. Hoping that you enjoyed the banquet.
房间有股霉味。
弗莱克玛员工....
第一印象是具有欺骗性的。对于我支付的价格来说,这家酒店太贵了。
有足够的停车位。
游泳池可用。
早餐也可以。
清洁度和职业道德亟待加强。
不会再预订了。
安吉拉是我们的接待员,她非常友好和快乐。她热情地接待了我们,还帮我们找到了一家餐厅,因为当时已经很晚了。酒店房间很干净,似乎是新装修的。我们度过了一段美好的时光。
房间闻起来有下水道的味道,淋浴间里有霉菌,玻璃上有硬水渍,墙壁上有污渍,特大号床套房布局很差,床铺处没有空气流通。浴室的贴纸上提到了卫生标准——绝对不是。业主/管理层没有为客房清洁人员提供适当的工具来保持这一标准,或者他们没有培训员工或跟进员工。不推荐这个地方!
唯一的抱怨是我们的窗帘没有完全拉上,因为我们就在泳池上方,所以房间里的灯整晚都亮着,但除此之外,住宿体验很棒。
工作人员非常友好,乐于助人。停车很麻烦。我们晚上到达酒店时,没有停车位。与其他汉普顿酒店相比,早餐选择还不错。
所有员工都非常乐于助人而且很友好。这是我第二次来这里,我很高兴再次来这里。
他们需要清洁房间里的地毯,因为地毯上有霉味。房间很宽敞,但价格可以更便宜
酒店很不错,员工也很友好。我有点担心空调发出的难闻气味。但这次住宿体验很棒。
方便前往海洋博物馆参加哈夫洛克鸭子无限量宴会。