酒店回复: Dear Valued Customer, Thank you so much for the positive rating and feedback. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We look forward to having you back with us! Sincerely Yours
酒店回复: Dear Valued Customer, Thank you so much for the positive rating and feedback. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We look forward to having you back with us! Sincerely Yours
酒店回复: Dear Valued Customer, Thank you so much for the positive rating and feedback. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We look forward to having you back with us! Sincerely Yours
酒店回复: Dear Valued Customer, Thank you so much for the positive rating and feedback. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We look forward to having you back with us! Sincerely Yours
酒店回复: Dear Valued guest,First and foremost, kindly express our heart-felt apologies for the inconvenience caused and we appreciate your feedback that assists us to strive the impeccable service.Please rest assured that your comment has been well addressed for further action. We hope that our team will try the best to earn back your trust in your return.We are looking forward to welcoming you back at Pan Pacific Hanoi soon.Sincerely Yours,
酒店回复: Dear Valued Customer, Thank you so much for the positive rating and feedback. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We look forward to having you back with us! Sincerely Yours
早餐很丰盛
服务非常好
很干净
重点就是可以在酒店完成一日三餐
不需要出门出行
非常适合商务
就在西湖边上，景色非常好，但是要看房间，有得房间落地窗位置好可以看湖景，有些房间的窗很小，拍照起来就不好看了，然后房间相对比较老旧。
位置非常中心，就在西湖边上，周边很热闹。酒店应该有翻新，整体还是干净的，老牌五星水准，早餐比较丰富。下次还会选择！
酒店性价比不高。房间也不大 设施也没用过 不过湖景非常好。也有很多老外住在这里 。。想到西湖还有周边的挺不错 离老街还剑湖也就2公里
这酒店很棒，时尚又气派。住这里价格不便宜，但一切都品质一流，适合追求高品质的客人。
窗外景色简直绝美（我特意要求了高楼层和湖景房，工作人员都满足了我的要求），非常感谢他们！
地理位置极佳，景色无敌，住着很舒适。
冲着2024年开业的介绍去的。结果是2004年的装修。房间里霉味和烟味有点重，设施陈旧不便。地理位置可以，早餐类型也挺丰富，服务也很到位。就是房间设施太旧了。影响了体验。
湖景房外面的风景非常美，房间干净，法式风格，很安静，离老城区打车10分钟车程，很方便。早餐很丰富，牛肉粉特别好吃。美中不足洗澡下水有点慢。
酒店地理位置极佳，坐落在湖边，大部分房间都能欣赏到美丽的湖景以及越南首都的景色。酒店的早餐非常棒，提供欧式、日式、亚洲和越南美食。彬彬有礼的服务员会询问您对饮品的偏好，并把饮品送到桌边。客房内配备了胶囊咖啡机、浴缸和淋浴间。
这家酒店简直拯救了我们的河内之旅！！
我们原来的酒店体验太糟糕了，所以当晚就预订并入住了泛太平洋酒店。感谢老天，他们还有空房！
我们一办理入住，前台工作人员就非常热情，并为我们免费升级了房间。房间很漂亮也很干净，还能看到湖景。我家一岁的小宝宝有足够的空间可以跑来跑去。
自助早餐种类丰富，各国美食应有尽有，非常棒！
别忘了去顶楼酒吧，尤其是晚上。从高处俯瞰的景色真是太棒了！你一走出电梯就会有工作人员迎接你，这点小细节我觉得很加分。
游泳池也很干净。那里的工作人员在我家小宝宝游泳后还给了他一根香蕉。这些小小的举动真的让人很暖心。
强烈推荐这家酒店。总的来说，我们对这次住宿非常满意！
Oliver, 前台接待员，为我们办理了入住手续。他英语流利，对酒店设施非常了解。我们入住了面朝湖泊的房间，一点都不后悔，无论是醒来还是入睡前，都能欣赏到令人惊叹的美景。健身房、游泳池、桑拿房和蒸汽浴室等休闲设施都维护得很好，使用体验非常棒。泛太平洋酒店一如既往地令客人惊艳。