酒店回复: Hi Daozhi. Thank you for your positive feedback and glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available.Look forward to your return stay in future. The Management.
酒店回复: Hi Shihan,Thank you for taking the time to share your stay experience. We truly appreciate all the feedback you have provided us with as it allows us to identify areas requiring further attention and improvements. We have noted the areas of concern and rest assured we have taken necessary steps to prevent such a recurrence in future. We are grateful that these lapses did not deter you from enjoying your stay with us and sincerely thank you. The Management.
酒店回复: Hi MurayXu. Thank you for sharing your recent stay experience with us. We are glad you have enjoyed your recent stay with us except for the washing machine issue and street noise. Please accept my sincere apology on our services in which we shall guide the team for further improvement. We take our guests’ comments seriously and discuss guest feedback with our team. The Management.
酒店回复: Dear Guest. Thank you for sharing your experience. We are delighted to hear that you enjoyed our cozy and modern interior set within our heritage architecture. Providing great service is always our top priority, and we are thrilled that it enhanced your stay. We look forward to welcoming you back soon! The Management.
酒店回复: Dear Guest, We’re truly sorry to hear about your experience and for any inconvenience caused during your stay. Please rest assured that your feedback is very valuable to us, and we will work closely with our team to address these issues. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards,
2人觉得有用
3.7分
豪华两卧室套房
家庭亲子
优点:空间宽敞，位置好，出入方便
缺点: 枕头有异味，墙壁烈逢很大感觉和视觉不舒服
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酒店回复: Hi Cindy. Thank you for taking the time to share your stay experience. We truly appreciate all the feedback you have provided us with as it allows us to identify areas requiring further attention and improvements. We have noted the areas of concern and rest assured we have taken necessary steps to prevent such a recurrence in future. We are grateful that these lapses did not deter you from enjoying your stay with us and sincerely thank you. The Management.
酒店回复: 您好，我们是 Li Ong。对于您未能获得愉快的入住体验，我们深感抱歉。我们相信我们的前台团队将竭尽全力，尽快为客人办理入住手续。
我们已记录您对员工服务的反馈。您所描述的体验并非我们同事努力提供的服务水平的体现，对于您遇到的体验，我们深感抱歉。您的反馈已与所有团队成员分享，我们将共同努力，进一步改进。管理层。
酒店回复: Dear M/M , Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well.Kind Regards Grace Wong Revenue Manager
设施：房间非常大，就在路边，楼梯上来2楼是个大平层 ，有客厅厨房，很舒服
卫生：卫生还不错，没有感觉哪里特别不好的
环境：环境ok
服务：办入住的时候门一直锁着，要打电话，这个有点麻烦
我为周末旅行预订了两卧室套房，床很干净舒适，厕所的淋浴软管也很好用👍🏻。
对于美食爱好者来说，这里位置绝佳，所有美食都在步行距离内，我肯定会再回来住的。
抵达酒店后，你需要联系礼宾部或前台办理入住，他们还会提供房间的密码给你。
他们有一个WhatsApp号码可以联系，因为大堂柜台没有人，一个都没有😂。
设施：非常好房间很大
卫生：非常好
环境：地点在闹市里，周边很多吃的。
服务：很好
来说说缺点吧，因为房间大门就面对大街。会比较吵，存在安全隐患因为大门就在街道人来人往。
水龙头坏了，抱怨了好几次也没人修。这里就是个普通房子，设施也很简单，还没有洗衣机。
街区里都是中餐馆，味道很重，我不太喜欢。也没有游泳池和停车场。
洗衣机坏了，给我们换了房间服务人员态度不错，卫生还可以，老房子临街比较吵，如果怕吵的尽量还是选高层酒店
该店地点好，外观古香古式，房子装修比较新，内部配备齐，一房一厅很大，出入方便，就是语不通但都能知道意思，超赞！
这个住宿真是抓狂，我定了这间酒店，去到前台后来了两个工作人员说这里满了，说了半天给我换了一间房子，然后听着他们说带我们打车去到另一个地方前台，然后又不是这个办理前台的地方入住，后面带了我们去另外一个地方住，整个楼房就一间房子可以住的，旁边都是空烂的的空房子，旁边还有一个什么教堂的，体验感太差了。感觉被骗了一样。出门在外哑巴吃黄莲。携程的合作酒店越来越差了。
优点:空间宽敞，位置好，出入方便
缺点: 枕头有异味，墙壁烈逢很大感觉和视觉不舒服
什么都关不上，酒店里也没有人。你需要打电话给他们，他们才会来给你开门。试想一下，如果你是外国人，可能没有当地电话卡，那可就麻烦了。
门口在一楼，进门从楼梯上二楼，两房一厅一卫，空间很大，干净卫生，冰箱洗衣机熨斗都有，服务好。到达登记入住前要提前30分钟联系前台。不用住酒店高楼，很特别的住宿！