酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fika KoyongGeneral Manager
酒店回复: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fika KoyongGeneral Manager
5.0分
高级双人床房
商务出差
很好,虽然在路边,但是隔音还可以。早餐也不错,前台服务周到,还给我免费打印了文档。
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酒店回复: Dear Esteemed guest,We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fika KoyongGeneral Manager
2.8分
高级双人床房
商务出差
设施:酒店比较旧,设施旧
卫生:床单上黄黄的,窗户上有蜘蛛网,卫生一般
环境:离高速口近,酒店周边是农田。
服务:服务人员还不错
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酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Karawang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fika KoyongGeneral Manager
酒店回复: Dear Esteemed Guest,Thank you for taking the time to tell us about your experience at the Novotel Karawang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fika KoyongGeneral Manager
1.2分
高级双人床房
商务出差
特别特别差,这个酒店就没有干净的床品,跟国内的同品牌没有可比性,强烈不推荐
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酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Karawang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fika KoyongGeneral Manager
酒店回复: Dear Mr. Ranran,We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Emma LarantukanGeneral Manager
房间设施比较新,前台会说英文,服务很好,和同事出差来的,总体来说还是嗯好的,距离工厂很近,很方便。。
干净舒适。
房间干净整洁,没有异味,装修也较新,各种设施齐全都比较新很不错,下次有机会还会再来,非常建议出差居住
很好,虽然在路边,但是隔音还可以。早餐也不错,前台服务周到,还给我免费打印了文档。
设施:酒店比较旧,设施旧
卫生:床单上黄黄的,窗户上有蜘蛛网,卫生一般
环境:离高速口近,酒店周边是农田。
服务:服务人员还不错
地理位置优越,房间也很棒。相当干净。淋浴设施很好。入住手续办理便捷。
酒店位置便利,靠近高速公路出口,客房时尚现代,停车位充足。
隔音比较差,早上五点清晰地听到隔壁房间打电话。我和同事一起入住的双床房,不知道为啥她床边有一个总控开关居然可以把我这一侧的所有光源和电源关闭,包括插座供电,以至于关掉开关后我这边完全断电,一晚上手机都没充到电😢😢
特别特别差,这个酒店就没有干净的床品,跟国内的同品牌没有可比性,强烈不推荐
酒店干净卫生,和国内标准差不多,前台和服务员态度都很好,都会说英语,早餐品种丰富,果汁和牛奶都很新鲜,菜品有很多,质量也不错,下次出差还会选择这个酒店。