Nice mountaintop location with great views access to roads. Grocery option nearby
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Bring dishwasher tablets and cleaning stuff. It's very expensive to buy in resort. The apartments are in need of a major refurbishment. The beds, including sofa beds, carpets and furniture all need replacing. The cutlery is old as are the glasses and kitchen utensils. The bedding and towels again need replacing. We have been coming here for years so have seen the deterioration and noticed that it does not look like there has been any reinvestment. It's a shame because the location is excellent, hence why we return year after year. The cleaning of the apartments should be built into the rental price to ensure everything is clean. With much more comfortable accommodation being built around the resort Edelweiss is looking shabby.
地理位置很棒,唯一的缺点就是接待经理......这个人对顾客和她的员工说话都很差劲。 我在 2022 年就已经和她发生过问题,我们曾经对自己说过,这个人不适合他们的风格,所以我们就放手了......但是在一次电话交谈中,她直接对我大喊大叫,我不会放手,谷仓是一家非常好的公司,但如果有这样的员工,他们会失去客户,我再也不会去雪绒花小屋了,那应该是我的第三次家庭旅行..... 那些对这种情况负责的人做了一些我们来度假不想被人说脏话的事情...... 谢谢你未来的客户。
真令人失望,我们从来没有见过这么脏的住宿(提供照片)住宿破旧不堪,无法使用。 • 冰箱、台面和餐具都很脏 • 沙发下有用过的纸巾 • 公寓对于 4 个人来说太小了,广告对实际居住空间有误导性 • 严重缺乏衣物储存空间,使得客厅不实用 • 没有床垫保护套 • 厕所发出令人作呕的气味,墙上有可疑的痕迹 • 滑雪室不适合 4 个人居住 • 设备不足:几栋楼只有一台洗衣机和一台滚筒式烘干机 • 干衣机坏了,完全不适合滑雪假期的需要,因为要烘干的衣服很重 • 毛巾烘干机的油漆会粘在衣服上 • 电梯的窗户破损且危险 • 进入滑雪室没有护栏,穿着滑雪靴很难下楼 • 窗帘脏兮兮的,插座油腻且布满灰尘,下水道堵塞,我们不得不自己疏通 • 淋浴插头故障,无法使用洗澡 • 用油灰固定了壁灯 这个酒店综合体远非四星级。在收到一封电子邮件解释这些问题后,我现在正在等待 Lagrange vacances 的消息,我不会放弃!
这家酒店最好的地方就是便利:滑雪学校、巴士站、滑雪租赁、滑雪缆车等酒店周边应有尽有。
最糟糕的是,您入住的房间是由之前的客人打扫过的。卫生状况为 0。
床和酒店一样旧。
游泳池有 4 个浴缸那么大。
隔音效果非常一般,尽管地下室设有滑雪储物柜,但您将在走廊和公寓中感受到滑雪靴的节奏。
物有所值
公寓位置很好,适合家庭入住,但楼下没有暖气的走廊里的双层床不是很好,在其他部分,外面的开关(卫生间浴室等)和房间对面的开关也不是很好
一切都很好
Nice mountaintop location with great views access to roads. Grocery option nearby
Bring dishwasher tablets and cleaning stuff. It's very expensive to buy in resort. The apartments are in need of a major refurbishment. The beds, including sofa beds, carpets and furniture all need replacing. The cutlery is old as are the glasses and kitchen utensils. The bedding and towels again need replacing. We have been coming here for years so have seen the deterioration and noticed that it does not look like there has been any reinvestment. It's a shame because the location is excellent, hence why we return year after year. The cleaning of the apartments should be built into the rental price to ensure everything is clean. With much more comfortable accommodation being built around the resort Edelweiss is looking shabby.