酒店回复: Dear Natalie,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROCKLIN - GALLERIA AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to hear that you enjoyed your stay and found our staff to be friendly and our hotel to be clean.We hope that you will give us the opportunity to serve you again in the future.
酒店回复: Dear Linda,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ROCKLIN - GALLERIA AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
酒店回复: Dear Joane,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROCKLIN - GALLERIA AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to hear that you had a relaxing stay. We hope that you will give us the opportunity to serve you again in the future.
酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROCKLIN - GALLERIA AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
酒店回复: Dear Jaime,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROCKLIN - GALLERIA AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to hear that you enjoyed your stay. We hope that you will give us the opportunity to serve you again in the future.
酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROCKLIN - GALLERIA AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
4.0分
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翻译提供方：Google
还可以。
游泳池关闭了，晚上有很多孩子在走廊里跑来跑去玩耍。床有点硬，但位置感觉很安全。
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酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROCKLIN - GALLERIA AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
酒店回复: Dear Lisa,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROCKLIN - GALLERIA AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to hear that enjoyed your stay and found our staff to be friendly. We hope that you will give us the opportunity to serve you again in the future.
5.0分
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原文
翻译提供方：Google
住得很愉快！
干净、舒适，前台工作人员非常友好。我在这里住过好几次了，每次都很棒。还会再来。
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酒店回复: Dear Gail,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROCKLIN - GALLERIA AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to hear that you enjoyed your stay and found our hotel to be clean and our staff to be nice. We look forward to serving you again in the future.
抵达时受到热情接待并顺利办理了入住。床铺舒适，地理位置也很方便。早上提供的早餐是一个不错的额外福利。
美好的时光。
经理帮我们办理了入住手续。她非常有礼貌，也很友善。负责早餐的女士们也非常乐于助人，也很友善。我们的房间非常干净舒适。退房那天早上，我们比早餐开始的时间还早离开了。前台的女士帮我们拿了香蕉和苹果，确保我们在离开前吃到东西。酒店地理位置优越，周围有很多购物和餐饮场所。
第二次入住，第一次还不错，感觉安全干净，符合经济型酒店的标准。然而，这次他们把我安排在了一间非常昏暗的二楼房间（120），位于后停车场，毗邻一条繁忙的道路，透过窗户可以看到大型泳池设备笼。更糟糕的是，房间里弥漫着一股难闻的猫咪喷雾味，床边的地毯也黏糊糊的。此外，浴室里没有洗手液，清洁工作做得不够细致。长途开车后太累了，没法换房间，所以只好用随身携带的房间喷雾，但最终还是失望了，真不敢相信他们会把人安排在那种气味的房间里。公共区域还不错，早餐也不错，停车和周边环境看起来也还行，入住前最好先检查一下房间。
我住得非常放松。我和姐姐正在为儿子的婚礼买衣服，这家酒店让一切变得更加有趣。我们度过了一个愉快的周末，工作人员非常乐于助人，告诉我们哪些商店值得一逛。酒店非常友好！
还行吧
房间很闷，不过还好。周末早餐供应时间是早上6点到9点，对于周末来说，早上6点开始有点早，而且早餐只有3小时。工作人员早上8点45分就把食物收起来了，这不应该发生。应该从早上9点开始就收起来。房间价格有点贵。
员工友好，入住便捷。酒店虽然不豪华，但地理位置优越，周围有很多餐饮选择。离我要参加的会场很近，而且所有房间都靠近停车场。
房间很干净，床也很舒服——一开始房间很热，但后来凉快下来了。地板不平整，很奇怪——好像一半的房间都在下陷？除此之外，还算可以满足我们的需求！
还可以。
游泳池关闭了，晚上有很多孩子在走廊里跑来跑去玩耍。床有点硬，但位置感觉很安全。
酒店还行。清洁度一般，但安全且设施齐全……没什么可夸耀的。员工友好且专业，因此很容易忽略酒店略显陈旧这一缺点。
住得很愉快！
干净、舒适，前台工作人员非常友好。我在这里住过好几次了，每次都很棒。还会再来。