酒店回复: Olá! Muito obrigado por compartilhar sua experiência conosco. Ficamos felizes em saber que o hotel atendeu bem às necessidades da sua família, e que gostou do atendimento dos nossos funcionários, do quarto e da limpeza diária. Agradecemos também seu feedback sobre o café da manhã — estamos sempre buscando melhorar e suas observações são muito importantes para nós. Esperamos recebê-los novamente em breve!
酒店回复: Dear Noe, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with your room and appreciate you bringing this to our attention. We will address this with our team for review and improvement. On a positive note, we are glad you enjoyed the pool area and the delicious breakfast. We hope to have the opportunity to provide a more comfortable stay in the future. Sincerely, Amber McCoy General Manager
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他们每天都打扫房间并更换毛巾
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酒店回复: Dear Julio, Thank you for your kind note. We are delighted to know you appreciated the housekeeping service and the attention to detail in refreshing your room each day. It’s wonderful to learn that this added to the comfort of your stay. We look forward to welcoming you back for another seamless experience at SpringHill Suites Orlando Lake Buena Vista South.Sincerely,Amber McCoyGeneral Manager
非常好的住宿地点，性价比很高。地理位置优越，设施齐全。
酒店确实很老旧了，肯定需要翻新一下。不过，位置离迪士尼乐园很近。
住得还不错。不过，酒店可以翻修一下，再多做些维修会更好。
这家酒店简直脏得令人作呕。浴室门和窗台上都长满了霉菌，房间里弥漫着一股难闻的气味，两个泳池的桌椅看起来都像是好几年没更新过了，“配套设施”也和网上描述的完全不一样。照片简直是骗人的。餐厅里的卡座破旧不堪，脏兮兮的。房间里的灯上有烧焦的痕迹，而且歪歪扭扭的。绝对不会推荐给任何人。
总的来说，我很喜欢这家酒店。
酒店很好地满足了我们一家人的需求。工作人员很周到，房间也很漂亮，每日清洁服务也很棒。早餐略有不足，每天都是同样的菜品，但我还是推荐这家酒店。
我觉得这是一次不错的体验，不过我对卡里扣了20美元，还收了15美元停车费（预订时并没有明确说明）感到不满。房间很普通；我们在浴室里发现了一只小蟑螂，但体验还不错。
他们收了我20美元的停车费，预订信息里根本没写。而且他们是在我离开一个月后才收的。
酒店亟需翻新，早餐每天都一样，牛奶都过期了。工作人员说他们只有这些牛奶。
泳池很漂亮，但房间潮湿，而且有蚂蚁。早餐不错。
他们每天都打扫房间并更换毛巾