酒店回复: Dear Guest,Thank you so much for taking the time to share your wonderful experience at La Clef Tour Eiffel. We are delighted to hear that you enjoyed your stay and appreciated our prime location in one of the most exclusive neighborhoods of the city.We truly hope to have the pleasure of welcoming you back in the near future for another memorable visit.Kind regards,Miriam PeñarrojaGeneral Manager
酒店回复: Thank you for taking the time to share your feedback. We sincerely regret that your stay did not meet your expectations and appreciate you bringing these matters to our attention.We’re very sorry to hear that external noise disrupted your rest. While we are fortunate to be located in a lively and vibrant area, we understand that this can pose challenges for guests sensitive to sound. Your comfort is important to us, and we are currently exploring additional measures to help improve the experience in rooms facing the street.We also apologize for the cleanliness issues you encountered. What you described falls short of our standards, and we’ve shared your comments with our housekeeping team to ensure this is promptly addressed and corrected.While we aim to offer a refined, restful stay, we acknowledge that our amenities and facilities may not have aligned with your expectations during this visit. Your comments are invaluable and will help us as we continue improving our services and facilities.On a positive note, we’re glad you appreciated our convenient location and the nearby shops and cafes. We hope that, should you choose to stay with us again, we can provide a much more enjoyable and restorative experience.Sincerely,Verena Le GuellaffAssistant Hotel ManagerLa Clef Tour Eiffel Paris
4.5分
高级房
朋友出游
酒店比预想中要好一点
离艾菲尔铁塔很近,周边的餐厅很多
房间比预想的大一点,卫生间清爽舒适,淋浴房比较小
距离吉美博物馆很近
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酒店回复: Dear Zoe Zhang,Thank you very much for taking the time to share your lovely feedback following your recent stay with us.I am delighted to hear that your experience exceeded your expectations and that you enjoyed the comfort of your room, the cleanliness of our facilities, and our ideal location near the Eiffel Tower and the Guimet Museum. Your mention of the nearby restaurants and our spacious rooms is truly appreciated.I have also noted your comment regarding the size of the shower room and will keep it in mind as we continue to look for ways to enhance our guests' comfort.We hope to welcome you back very soon for another memorable stay in Paris.Warm regards,Miriam PeñarrojaGeneral ManagerLa Clef Tour Eiffel
酒店回复: Dear Godfather,Thank you very much for your perfect score and your great comments. I am glad you enjoyed your stay at La Clef Tour Eiffel. I hope to welcome you back soon.Kind regards,Miriam PeñarrojaGeneral Manager
5.0分
一卧室公寓
家庭亲子
原文
翻译由AI提供
非常不错的选择,服务也很棒。不过早餐有点太简单了,希望能有更多种类。
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酒店回复: 尊敬的 Evgeniia Korotaeva:
非常感谢您精彩的反馈和完美的评分。我非常高兴您享受了这次住宿,并欣赏了我们引以为豪的服务。
我也特别高兴您提到了早餐。这确实是我们目前正在改进的一个方面。我们正在努力增加更多种类和新的选择,我非常高兴欢迎您再次光临,让您亲身体验这些改进。我相信您一定会喜欢。
期待很快再次在 La Clef Tour Eiffel 酒店与您相见。
此致,
Miriam Peñarroja
总经理
酒店回复: Dear Guest,Thank you for sharing your detailed feedback regarding your recent stay with us. I am truly sorry to hear about the challenges you experienced with your reservation and the issues with the room. This is certainly not the level of service we strive to provide, and I apologize for any inconvenience caused.Please rest assured that improvements are made. We appreciate your understanding and are grateful that you highlighted our convenient location.We hope to have the opportunity to welcome you back and provide you with a much smoother and more comfortable experience.Kind regards,Miriam PeñarrojaGeneral Manager
2人觉得有用
5.0分
两卧室公寓
商务出差
地理位置优越,房间一如既往舒适
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酒店回复: Dear Princesskinki,Thank you very much for taking the time to share such an excellent review following your recent stay at Hotel La Clef Tour Eiffel.We truly appreciate your kind words and your loyalty.It would be our pleasure to welcome you back in the near future.Kind regards,Miriam PeñarrojaGeneral Manager
5.0分
一卧室公寓
家庭亲子
地理位置超级优越,离铁塔和地铁站都很近。
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酒店回复: Dear Guest User,Thank you so much for your outstanding review and perfect scores. I am thrilled to hear that you enjoyed our superb location near the Eiffel Tower and metro station.Your kind words truly mean a lot to the entire team, and we hope to have the pleasure of welcoming you back to La Clef Tour Eiffel very soon.Warm regards,Miriam PeñarrojaGeneral Manager
面积很满意,法式风格外观,服务也很到位,英语沟通无障碍,窗外风景很有典型巴黎街道的感觉
房间正对大街,街上有酒吧,每周从周四到周日,晚上非常吵,音乐声震的心脏难受,一般到深夜2点以后才消停。打电话给前台投诉,前台说他们当地的法律是可以到晚上2点,他们也没有办法。睡眠不好的朋友要慎重,也可以挑周一到周三去住。卫生很一般,地毯肉眼可见的脏,沙发上有各种污渍,酒店隔音很差,楼上和门外的声音听得特别清楚。服务基本没有。设施不齐全,没有游泳池。地理位置比较方便,楼下也有超市和吃早餐的cafe,都是步行距离很方便。
酒店比预想中要好一点
离艾菲尔铁塔很近,周边的餐厅很多
房间比预想的大一点,卫生间清爽舒适,淋浴房比较小
距离吉美博物馆很近
我非常喜欢这家酒店,因为它宽敞舒适,健身房也很棒,员工都很友好!我很快会再来的!
这酒店真的不值这个价。旁边有个夜店,音乐吵到大半夜。我们蜜月旅行刚回来,这是我们住过最糟糕的酒店了。员工一点都不友好,而且酒店几乎没什么设施。
性价比高!离埃菲尔铁塔相当近,服务态度等都比较好,房间宽敞,在巴黎比较难得!周边饭店比较多,离地铁站走路2分钟,地段优越的。到香街坐两站就到了
非常不错的选择,服务也很棒。不过早餐有点太简单了,希望能有更多种类。
我们一共订了三个晚上,本来是朋友帮忙订的到达的时候说订单取消了。不知道是不是我当着前台订,携程发给我订单确认号了,酒店说没收到不给办理。后来联系了携程客服才解决。服务跟国内不能比!第一个晚上因为洗手间漏水折腾了一个晚上,后来找携程客服协调换了一个房间,房间的洗手间门吱吱吱声响。因为都在外面也没换(主要是语言不通。)唯一优点就是地点好,去哪都方便!
地理位置优越,房间一如既往舒适
地理位置超级优越,离铁塔和地铁站都很近。