酒店回复: Thank you for taking the time to fill out the online survey, Ramon.We are delighted by your high rating and hope this reflects the time you've had with us. Our team is always excited for opportunities to help you feel comfortable, so we appreciate you staying with us!Please feel free to reach out to us if you need anything. We always welcome feedback and are more than happy to offer our assistance. Thank you once again. We hope to see you next time you visit the area!
5.0分
其他
原文
翻译提供方：Google
优秀
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酒店回复: Thank you for your feedback on the survey, Cesar!We really appreciate the compliment and hope you had an amazing time. We pride ourselves on providing a comfortable and welcoming atmosphere, so we're glad we could show you what we are all about.Please let us know if you need anything. We're always happy to help. We wish you the best in your travels and hope to see you soon!Happy summer!
3.0分
商务出差
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There was hair in the shower a pile of hair, not just a couple of strands. I didn’t say anything to the front clerk because she was the most helpful person of my stay. But the room smelled a bit as well and she gave me fresher to make it better.
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酒店回复: Thank you for your time and feedback, Ramon.While it is good that our front desk staff was swift in assisting you with freshening your room, we do find what you've listed her very concerning. Clenaliness is something we aim to provide for all our guests, and there shouldn't be any hair in your room. We deeply apologize for the inconvenience this has caused.We will be sure to have a talk with our housekeeping team to see how this can be improved so that these situations can be avoided in the future. We want you to be comfortable with us, so if you encounter any issues during your current stay please do not hesitate to let us know.Your feedback has been invaluable and we will be looking more closely at our services. Please feel free to let us know if you need anything during your time with us. We want to ensure you have a pleasant and relaxing stay.
4.0分
家庭亲子
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It was a nice room clean with a comfortable bed. Had a nice indoor pool with a hot tub. We did not use the breakfast buffet so can not leave a comment on that. The refrigerator in the room had a noisy rattle but otherwise it worked fine. I would stay again
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酒店回复: Dear Sharyl,Thank you for taking the time to share your experience and for rating your stay an 8 out of 10 — we truly appreciate your thoughtful feedback!We’re so glad to hear you enjoyed your clean, comfortable room and had the chance to relax in our indoor pool and hot tub. It's always a pleasure to know when guests leave feeling refreshed and would choose to stay with us again!Thank you also for mentioning the noise from the refrigerator — we apologize for the inconvenience and will have our maintenance team take a closer look to ensure it’s addressed.We hope to welcome you back to Comfort Inn & Suites again soon, and maybe next time you’ll get a chance to try the breakfast buffet — we think you’ll enjoy it!Warm regards,Guest Services | Comfort Inn & Suites
5.0分
商务出差
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Only thing missing in the room was the door sticker for don’t disturb it’s just an observation, the hotel was impeccable and the services and staff gave me a great service.
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酒店回复: Dear Mario,Thank you for choosing Comfort Inn and Suites, and for taking the time to share your experience with us.We’re delighted to hear that you found the hotel impeccable and that our staff and services met your expectations. Your kind words are truly appreciated and will be shared with our team, who work hard to ensure every guest feels welcome and well cared for.We also appreciate your thoughtful observation regarding the missing "Do Not Disturb" sign in your room. Please accept our sincere apologies for this oversight. While it may seem like a small detail, we understand the importance of having every convenience in place to ensure a seamless and comfortable stay. We have addressed this with our housekeeping team to ensure it is promptly corrected and prevented in the future.Thank you once again for your valuable feedback. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.Warm regards,Guest Services ManagerComfort Inn and Suites
服务很棒，房间又好又干净！
好地方
工作日出差。房间干净、安静、舒适。后停车场空间比较狭窄，但我还是把车停在了房间窗外。我没去游泳池，但看起来很吸引人。华夫饼机一周都运转良好，烤出来的华夫饼金黄酥脆。工作人员总是热情友好，乐于助人。
酒店非常干净，工作人员友好，附近有很多吃饭的地方。
很好的服务
好的
优秀
There was hair in the shower a pile of hair, not just a couple of strands. I didn’t say anything to the front clerk because she was the most helpful person of my stay. But the room smelled a bit as well and she gave me fresher to make it better.
It was a nice room clean with a comfortable bed. Had a nice indoor pool with a hot tub. We did not use the breakfast buffet so can not leave a comment on that. The refrigerator in the room had a noisy rattle but otherwise it worked fine. I would stay again
Only thing missing in the room was the door sticker for don’t disturb it’s just an observation, the hotel was impeccable and the services and staff gave me a great service.