Pet friendly property with very minimal exterior areas for pet potty areas. Any available grass, bark, or dirt was scattered with feces. A homeless tent in the back, possible vehicle camping on the side streets. Not the best area.
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酒店回复: We have addressed these concerns immediately. Thank you for making us aware of this!
3.0分
商务出差
The place looks old. Not old in time but old in carpeting and rooms quality. It was cheap but you get what you pay for.
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酒店回复: Thank you for your valuable feedback. We are currently in the process of remodeling for guest satisfaction & we hope to see you again soon!
3.0分
其他
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Breakfast was ok, staff was good, 2 double bed room very small, saw a man dumpster diving out our window as the dumpster was right outside our first floor window, difficult to get coffee in the early morning hours, tried at 4:45am, again at 5:15am, finally girl behind the desk offered to get me 2 cups. For the price, I guess it was ok, if I had paid more I would not have been happy. I probably would not stay here again.
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酒店回复: Thank you so much for this valuable feedback. Guest satisfaction is one of our top priorities! Thank you for staying with us & we hope to get another opportunity to host you in the future.
2.0分
其他
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The sheets in our first room were dirty, with hair and makeup stains. When we asked for them to be changed, the front desk attendant explained she was the only staff member on duty and offered to move us to another room instead. Unfortunately, the second room had similar issues, the pillowcases had hair and even small blood stains. We were able to get clean pillowcases from the front desk, but the experience left us disappointed. Overall, the hotel has potential, but cleanliness and service need significant improvement. If the sheets were properly cleaned, it could be a decent place to stay.
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酒店回复: Thank you for this valuable feedback. Cleanliness is one of our top priorities & it is not normal for our guests to have this type of expierence. Thank you for stopping by & we hope to see you again soon!
4.0分
商务出差
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Side rear access only issues
Love the hotel overall staff are gracious and the rooms are clean to high level. But the doors are issue. Honestly need to put the investment of fixing so access is not a question. I wouldn't want someone who isnt capable of defending self to be stopped by card access that is " old " i mentioned to a staff they said they are old. Well that means time to fix, people seem to forget the best that door will be is now and unless investments are made, will worsen. Why are they waiting.
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酒店回复: Thank you for your feedback & thank you for choosing to stay with us. We have a full key-lock remodel on the schedule!
4.0分
朋友出游
Room was awesome and clean! It was really great until the staff the next day was rude, they didn't acknowledge or say bye to us when checking out.
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酒店回复: Thank you for your valuable feedback & we are so glad that you enjoyed your stay!
5.0分
其他
The room smelled like are trying to mask the fact that it sas a former smoking room. A bit unpleasant.
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酒店回复: Thank you for this valuable feedback that we have been able to address immediately & thank you for choosing to stay with us!
4.0分
其他
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We often stay at the Comfort Inn. It is close to the bus stop to go to Portland. The breakfast is decent, and the rooms are spotless. It is an affordable option to do business in downtown Vancouver, a half-mile walk, or jump on Interstate 5
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酒店回复: Thank you for continuously choosing to stay with us! We are so happy to hear that our hotel is perfect for your lodging needs.
地点位于市中心，交通十分方便，酒店设备齐全，干净整洁，服务周到热情，住了3天又加住4天，值得推荐。
这家酒店设施有点老旧了。不过，它很干净，员工也很棒，就是浴室该翻新一下了。
Pet friendly property with very minimal exterior areas for pet potty areas. Any available grass, bark, or dirt was scattered with feces. A homeless tent in the back, possible vehicle camping on the side streets. Not the best area.
The place looks old. Not old in time but old in carpeting and rooms quality. It was cheap but you get what you pay for.
Breakfast was ok, staff was good, 2 double bed room very small, saw a man dumpster diving out our window as the dumpster was right outside our first floor window, difficult to get coffee in the early morning hours, tried at 4:45am, again at 5:15am, finally girl behind the desk offered to get me 2 cups. For the price, I guess it was ok, if I had paid more I would not have been happy. I probably would not stay here again.
The sheets in our first room were dirty, with hair and makeup stains. When we asked for them to be changed, the front desk attendant explained she was the only staff member on duty and offered to move us to another room instead. Unfortunately, the second room had similar issues, the pillowcases had hair and even small blood stains. We were able to get clean pillowcases from the front desk, but the experience left us disappointed. Overall, the hotel has potential, but cleanliness and service need significant improvement. If the sheets were properly cleaned, it could be a decent place to stay.
Side rear access only issues
Love the hotel overall staff are gracious and the rooms are clean to high level. But the doors are issue. Honestly need to put the investment of fixing so access is not a question. I wouldn't want someone who isnt capable of defending self to be stopped by card access that is " old " i mentioned to a staff they said they are old. Well that means time to fix, people seem to forget the best that door will be is now and unless investments are made, will worsen. Why are they waiting.
Room was awesome and clean! It was really great until the staff the next day was rude, they didn't acknowledge or say bye to us when checking out.
The room smelled like are trying to mask the fact that it sas a former smoking room. A bit unpleasant.
We often stay at the Comfort Inn. It is close to the bus stop to go to Portland. The breakfast is decent, and the rooms are spotless. It is an affordable option to do business in downtown Vancouver, a half-mile walk, or jump on Interstate 5