Room was clean besides comforter being ripped, good breakfast and nice customer service and great housekeeping
酒店回复: Appreciate the excellent review here thank you very much.
4.0分
其他
Nice and clean, very nice staff, I ended staying extending. I felt, safe and comfortable, I hope the rest of the stay is the same. 😊
酒店回复: Thank you very much for sharing your wonderful review... : )
5.0分
其他
I arrived early but the nice man at the check in desk allowed me to have a room right then! Room was clean and had all that I needed. Soft bed
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酒店回复: We are so happy that we were able to accommodate you right upon arrival. Thanks for coming in!
2.0分
情侣出游
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The toilet didnt refill , you had you turn the shut off valve off and back on to get water to fill. There was black mold on the bathroom ceiling. The toilet water line leaked. The housekeeping staff was told, no service needed, came back to toom to find they had been in the room, but only did half the normal housekeeping. Had a live band out side playing at midnight for some reason.
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酒店回复: It is not normal for our guests to have an expierence like this. Thank you for choosing to stay with us & we hope to have another opportunity to make it right in the future!
4.0分
商务出差
Clean rooms. Cozy bed and fair pricing. The breakfast was bit lackluster few cereal choices. All were stale.. and juices watered down.
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酒店回复: It is wonderful to hear that our cleanliness & value for the price you paid was able to exceed your standards. Thanks for coming in!
1.0分
其他
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Nobody at desk to check in had to wait.
The room was in bad shape, needs repair.
The refrigerator ran 24/7 loudly, the freezer is completely iced over.
Air conditioner ran loudly 24/7 not keeping temperature.
Blackout drapes broken where they would not meet and rusted where they meet in the middle in horrible condition.
I had a do not disturb sign on the door, and got a loud knocking with a staff member standing at door holding a water and a cookie to make up for not being at desk when I arrived, when I said no thank you, I am sleeping, they stood there asking me really. They should have not bothered me and gave me a discount or something when leaving.
Do Not Disturb means Do Not Disturb.
Waking me with a water bottle and a cookie and I tell them no thank you, and they stood there dumbfounded, saying really, like I was stupid.
RIDICULOUS.
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酒店回复: It is not normal for our front desk to not to be present & we regret to hear that you experienced this rare occasion. Additionally, we typically do not get this type of feedback on the condition of our rooms. We have since addressed any and all maintenance concerns. Thank you for choosing to stay with us & we hope to get another opportunity to host you in the future.
5.0分
家庭亲子
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I truly enjoyed this cute and comfortable hotel. Location was great, parking was plenty, room was quiet and comfortable, service at check in was great, overall just excellent. Upon check in, Abby was very friendly and made us feel very welcomed. I wanted to watch the world series game but when I got to the room the tv for some reason was not working ( Not plugged in properly) maybe the anxiety made me miss that but I called the desk and Abby was up there barely after I hung up the phone. She came in and fixed the tv, it truly shows she cares about the guests at this hotel. I enjoyed how quiet and clean the room was. Breakfast was also pretty good, I would definitely recommend.
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酒店回复: Thank you for your kind words. We strive to make sure each guest has a positive & welcoming stay. Thanks for coming in!
5.0分
其他
Quiet and clean. I enjoyed being so close to Fort Vancouver and many walking/running paths
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酒店回复: It is wonderful to hear that our location was perfect for your traveling needs. We hope to host you again soon!
地点位于市中心，交通十分方便，酒店设备齐全，干净整洁，服务周到热情，住了3天又加住4天，值得推荐。
这家酒店设施有点老旧了。不过，它很干净，员工也很棒，就是浴室该翻新一下了。
Room was clean besides comforter being ripped, good breakfast and nice customer service and great housekeeping
Nice and clean, very nice staff, I ended staying extending. I felt, safe and comfortable, I hope the rest of the stay is the same. 😊
I arrived early but the nice man at the check in desk allowed me to have a room right then! Room was clean and had all that I needed. Soft bed
The toilet didnt refill , you had you turn the shut off valve off and back on to get water to fill. There was black mold on the bathroom ceiling. The toilet water line leaked. The housekeeping staff was told, no service needed, came back to toom to find they had been in the room, but only did half the normal housekeeping. Had a live band out side playing at midnight for some reason.
Clean rooms. Cozy bed and fair pricing. The breakfast was bit lackluster few cereal choices. All were stale.. and juices watered down.
Nobody at desk to check in had to wait.
The room was in bad shape, needs repair.
The refrigerator ran 24/7 loudly, the freezer is completely iced over.
Air conditioner ran loudly 24/7 not keeping temperature.
Blackout drapes broken where they would not meet and rusted where they meet in the middle in horrible condition.
I had a do not disturb sign on the door, and got a loud knocking with a staff member standing at door holding a water and a cookie to make up for not being at desk when I arrived, when I said no thank you, I am sleeping, they stood there asking me really. They should have not bothered me and gave me a discount or something when leaving.
Do Not Disturb means Do Not Disturb.
Waking me with a water bottle and a cookie and I tell them no thank you, and they stood there dumbfounded, saying really, like I was stupid.
RIDICULOUS.
I truly enjoyed this cute and comfortable hotel. Location was great, parking was plenty, room was quiet and comfortable, service at check in was great, overall just excellent. Upon check in, Abby was very friendly and made us feel very welcomed. I wanted to watch the world series game but when I got to the room the tv for some reason was not working ( Not plugged in properly) maybe the anxiety made me miss that but I called the desk and Abby was up there barely after I hung up the phone. She came in and fixed the tv, it truly shows she cares about the guests at this hotel. I enjoyed how quiet and clean the room was. Breakfast was also pretty good, I would definitely recommend.
Quiet and clean. I enjoyed being so close to Fort Vancouver and many walking/running paths