Business staff was very nice checking in and out. Room was clean and air conditioned worked great.
1.0分
家庭亲子
Did not give us the correct rooms. Room was dirty and pull out was covered in hair and dirt.
4.0分
商务出差
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I was pleased although the breakfast was not much to desire. Late arrival and I was looking for water. Water was warm and had bad lemons in it.
Manager was nice and he helped with an email. I appreciated that so much.
1.0分
其他
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Waited 10 minutes to check in, and then waited an additional 10 minutes during the check in process. Staff was inexperienced. Reserved and paid for two queen beds, and was told when I got there they did not have any available (spoke to the manager the next day and she was unsure why she said that because there were plenty available). Additionally, ended up getting double charged since I paid via ******* and then getting charged again during check in. Lady ended charging me for another room. She realized she made a mistake; however, never told me what happened so all I saw was a charge on my account. Only found out when I went and talked to the manager. Manager was nice but will not book again.
4.0分
商务出差
Room was very clean and comfy. Breakfast was quite good, loved the biscuits and gravy. Pool was not in good shape and not heated. Gym was Ok.
2.0分
其他
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Stay
They were doing remodeling in the elevator area so walking on drop clothes is not ideal. The ice machine did not work on 3rd floor where we were. They obviously had some kind of water damage or something but the outside of the building was rotted away the rooms that were affected windows open and the drapes hanging out. Very bad look. Coffee pot in room the plastic holder that holds the coffee did not fit and I had to hold it the whole time only 1 coffee cup in the room so I had to go get more. The hot breakfast was cold and eggs dried out needless to say we didn’t have breakfast there anymore. The staff was very polite when we checked in.
3.0分
情侣出游
I choose for the second time this hotel. Close to highway but the property need a little bit maintenance. It got worse in 2 years…
4.0分
情侣出游
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This is our second time staying at the property. It is always very clean and the staff was very friendly. It's a great location. Close to shopping and restaurants. The only issue we had was the noise. There was a large group at the hotel at the same time as us. The kids were running and being loud well into the evening.
前台服务很棒。床和床上用品非常舒适。早餐服务很好。地理位置优越。特别干净。我们住得很开心。
还不错
Business staff was very nice checking in and out. Room was clean and air conditioned worked great.
Did not give us the correct rooms. Room was dirty and pull out was covered in hair and dirt.
I was pleased although the breakfast was not much to desire. Late arrival and I was looking for water. Water was warm and had bad lemons in it.
Manager was nice and he helped with an email. I appreciated that so much.
Waited 10 minutes to check in, and then waited an additional 10 minutes during the check in process. Staff was inexperienced. Reserved and paid for two queen beds, and was told when I got there they did not have any available (spoke to the manager the next day and she was unsure why she said that because there were plenty available). Additionally, ended up getting double charged since I paid via ******* and then getting charged again during check in. Lady ended charging me for another room. She realized she made a mistake; however, never told me what happened so all I saw was a charge on my account. Only found out when I went and talked to the manager. Manager was nice but will not book again.
Room was very clean and comfy. Breakfast was quite good, loved the biscuits and gravy. Pool was not in good shape and not heated. Gym was Ok.
Stay
They were doing remodeling in the elevator area so walking on drop clothes is not ideal. The ice machine did not work on 3rd floor where we were. They obviously had some kind of water damage or something but the outside of the building was rotted away the rooms that were affected windows open and the drapes hanging out. Very bad look. Coffee pot in room the plastic holder that holds the coffee did not fit and I had to hold it the whole time only 1 coffee cup in the room so I had to go get more. The hot breakfast was cold and eggs dried out needless to say we didn’t have breakfast there anymore. The staff was very polite when we checked in.
I choose for the second time this hotel. Close to highway but the property need a little bit maintenance. It got worse in 2 years…
This is our second time staying at the property. It is always very clean and the staff was very friendly. It's a great location. Close to shopping and restaurants. The only issue we had was the noise. There was a large group at the hotel at the same time as us. The kids were running and being loud well into the evening.