酒店回复: Apreciado Antony Manuel, Muchas gracias por habernos elegido para pasar unas maravillosas vacaciones.¡Le esperamos!Cordialmente, Hotel Riu Emerald Bay Online Reputation Manager
4.0分
其他
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The only negative thing is that they don’t have enough music playing during the day around. The pools is quite quiet or very low volume on the music. It needs to be more life.
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酒店回复: Dear Luis,Thank you for your words.Please be assured that we will share your impressions with the corresponding department in order to make adjustments if needed.We'd love for you to enjoy our services again very soon, and we'll do our best to make your next visit just as good, or even better, than the last.Kind regards, Hotel Riu Emerald BayOnline Reputation Management
4.0分
情侣出游
Requests were performed immediately. No music at pool bar. Not good.
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酒店回复: Dear Benedicta,We appreciate our guests’ comments and suggestions since they help us improve our services.Please be assured that we will share your impressions with the corresponding department in order to make adjustments if needed.We hope that you can soon return to have an even better experience than the one you had. Kind regards, Hotel Riu Emerald BayOnline Reputation Manager
5.0分
情侣出游
Clean Room
Friendly Staff
Ocean View
Family Activities
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酒店回复: Dear Joe,It is so nice to learn we are doing a good job and it is appreciated by our wonderful guests.And it is fantastic to learn you liked it.Thank you very much, Joe :)We would be very fortunate to welcome you again.Warmest Greetings!Hotel Riu Emerald BayOnline Reputation Manager
服务很好，餐厅的菜品种类很多。有好几个泳池，既有适合家庭的，也有只对成人开放并提供泳池酒吧服务的。
食物一般般。有些小细节他们如果改进一下，会带来很大的不同，比如汉堡肉饼，太糟糕了。我觉得他们应该不难找到更好的肉和面包。
出色地
The only negative thing is that they don’t have enough music playing during the day around. The pools is quite quiet or very low volume on the music. It needs to be more life.
Requests were performed immediately. No music at pool bar. Not good.
Clean Room
Friendly Staff
Ocean View
Family Activities