The property is under construction! I drove 2 hrs from the airport! To see a sign that say go around the back to a sign on the door to call somebody! The guy answers the phone and says, are you outside and I said yes, he comes to open the door. I walk into an hallway and the entire floor is under recon construction! Then he escorts me into the kitchen area to check me in! I was asked to leave a $25.00 incidental fee !! In the kitchen area of where the guy checked me in all the tables and mainly the chairs were disgustingly dirty. The table where you get breakfast had all kinds of boxes stored under the table and the table cloth did not properly fit table as you were able as stated to see all boxes under the table!! This was horrendous and unacceptable! Please assist, I am asking for a full refund and another stay at one of your hotels! I have pics.
4.0分
其他
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Satisfied
It was quiet, the breakfast was good. I had the opportunity to rest. I didn’t have a love seat or sofa and the chairs were not comfortable.
The staff was friendly.
3.0分
商务出差
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They were undergoing renovations and the lobby was closed and the place was a mess. I understand places need to be spruced up. However they still wanted to charge me $150/night.
4.0分
其他
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I paid for a king room, but when I received my room key it was an queen double bed room. I was not happy with that. I went back to the office and requested to what I had paid for in advance. The staff worker during that time was not helpful at all. So by 9pm I went back to the office to find out what could be done to accommodate my stay. The young lady that was on duty at that time did apologize to me and she was able to get me into the right room that I paid for. I didn't get her name but she was very helpful.
3.0分
其他
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Hotel under renovation
The hotel was in process of being renovated. Our guest room smelled very strongly of carpet glue, or something like that. There was blue painter’s tape on the corner guards in our room. On Saturday morning about 8:30 construction on the floor beneath us resumed, with lots of banging and racket, very annoying. We had no idea the place was under renovation when we booked this hotel. There was one luggage cart and we had to wait to get it to check out. My husband lugged out some suitcases one at a time so we could get out on time. For the price paid for the room, it was very disappointing.
4.0分
家庭亲子
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Renovated room was nice, clean, and had great amenities. Staff was pleasant. Check in was easy. Lobby still under construction but easy to find and access check in space.
4.0分
其他
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In town for Family Reunion
Over all the experience of the hotel was good. The hotel was under renovations so it was a little inconvenient coming in through the side door. Over all the staff was friendly, the room was clean. The breakfast wasn’t that good and the area was extremely small due to renovations but it served its purpose for the weekend.
4.0分
情侣出游
Actually the ground floor of this Inn was under renovation. Our room had already been upgraded.
3.0分
情侣出游
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Minor inconvenience. Front door reservation desk in small room where breakfast was served. Pool towels too small. Bathroom sink didn’t drain well& exhaust fan rattled loudly. Renovation in process
美好的
The property is under construction! I drove 2 hrs from the airport! To see a sign that say go around the back to a sign on the door to call somebody! The guy answers the phone and says, are you outside and I said yes, he comes to open the door. I walk into an hallway and the entire floor is under recon construction! Then he escorts me into the kitchen area to check me in! I was asked to leave a $25.00 incidental fee !! In the kitchen area of where the guy checked me in all the tables and mainly the chairs were disgustingly dirty. The table where you get breakfast had all kinds of boxes stored under the table and the table cloth did not properly fit table as you were able as stated to see all boxes under the table!! This was horrendous and unacceptable! Please assist, I am asking for a full refund and another stay at one of your hotels! I have pics.
Satisfied
It was quiet, the breakfast was good. I had the opportunity to rest. I didn’t have a love seat or sofa and the chairs were not comfortable.
The staff was friendly.
They were undergoing renovations and the lobby was closed and the place was a mess. I understand places need to be spruced up. However they still wanted to charge me $150/night.
I paid for a king room, but when I received my room key it was an queen double bed room. I was not happy with that. I went back to the office and requested to what I had paid for in advance. The staff worker during that time was not helpful at all. So by 9pm I went back to the office to find out what could be done to accommodate my stay. The young lady that was on duty at that time did apologize to me and she was able to get me into the right room that I paid for. I didn't get her name but she was very helpful.
Hotel under renovation
The hotel was in process of being renovated. Our guest room smelled very strongly of carpet glue, or something like that. There was blue painter’s tape on the corner guards in our room. On Saturday morning about 8:30 construction on the floor beneath us resumed, with lots of banging and racket, very annoying. We had no idea the place was under renovation when we booked this hotel. There was one luggage cart and we had to wait to get it to check out. My husband lugged out some suitcases one at a time so we could get out on time. For the price paid for the room, it was very disappointing.
Renovated room was nice, clean, and had great amenities. Staff was pleasant. Check in was easy. Lobby still under construction but easy to find and access check in space.
In town for Family Reunion
Over all the experience of the hotel was good. The hotel was under renovations so it was a little inconvenient coming in through the side door. Over all the staff was friendly, the room was clean. The breakfast wasn’t that good and the area was extremely small due to renovations but it served its purpose for the weekend.
Actually the ground floor of this Inn was under renovation. Our room had already been upgraded.
Minor inconvenience. Front door reservation desk in small room where breakfast was served. Pool towels too small. Bathroom sink didn’t drain well& exhaust fan rattled loudly. Renovation in process