The room was in good condition, except the bathroom door was coming off the hinges.
The heating was working a bit too much and was hard to manage the thermostat.
4.0分
家庭亲子
Rooms we nice could use a little bit better smelling stuff to cover up smoke smell ! But over all was ok
2.0分
家庭亲子
展开
The room was not clean, and was a non smoking room and the only thing you could smell was cigarette smoke. Ac/heat unit had so much lent and dust in it that I’m sure that was not helping the fact either.
1.0分
其他
The shower was broken. the staff seemed indifferent but eventually fixed it when I was already dressed. no apology from the staff about a broken shower.
4.0分
家庭亲子
展开
All in all, the stay was good and I would stay there again.The location was close to the Village of Appomatox. The rooms were clean except for stains on the floor and chairs. The breakfast that was advertised wasn't fantastic. It was cold cereal and a bit of fruit.
展开
酒店回复: Thank you for sharing your feedback and for choosing to stay with us. We’re glad to hear you enjoyed our convenient location and found the rooms clean. We appreciate your comments regarding the carpet and chairs, as well as our breakfast selection — your input helps us improve. We hope to provide an even better experience on your next visit and look forward to welcoming you back.
5.0分
其他
Good value stay
Did the job, cheap and cheerful, nothing to complain about! Good access to Harper’s Ferry
展开
酒店回复: Thank you for your positive feedback! We’re glad to hear you had a pleasant stay and found our location convenient for visiting Harper’s Ferry. We appreciate your kind words and hope to welcome you back again soon!
2.0分
其他
展开
While everything visually appeared okay when I went into my room, the instant I lied down on my bed I started sneezing profusely - likely either mold or dust mites. I would not recommend this property. I believe it needs to be
4.0分
其他
展开
Convenient location but I wouldn't stay here again; room looked like it hadn't been cleaned for awhile, breakfast coffee machine broken, seems like hotel management needs to pay more attention to property so the staff are able to provide a better experience for guests.
展开
酒店回复: Thank you for sharing your feedback. We’re sorry to hear about the cleanliness concerns and the coffee machine issue during your stay. Your comments have been shared with our management team to ensure improvements are made. We appreciate your input as it helps us provide a better experience for our future guests.
2.0分
其他
展开
coffee machine was out of order @ breakfast. Coffee machine in room had coffee grinds from last guest, there was one cup and one single serve coffee pod in the room. Had to request more from the front desk. Had to clean tub before taking a shower. There were ants in the room, freezer section of refrigerator was solid ice and hair conditioner dispenser was empty.
展开
酒店回复: Thank you for taking the time to share your feedback about your recent stay with us at Days Inn Charles Town. We sincerely apologize for the issues you encountered during your visit, including the coffee machines, room cleanliness, and maintenance concerns. This is not the level of experience we strive to provide our guests.Please know that your comments have been shared with our housekeeping and maintenance teams to ensure these matters are promptly addressed — including the in-room coffee setup, refrigerator defrosting, and bathroom cleanliness.We truly appreciate you bringing these details to our attention, as it helps us improve our guest experience. We hope you’ll consider giving us another opportunity to provide you with a more comfortable and enjoyable stay in the future.Kind regards,
谢谢
The room was in good condition, except the bathroom door was coming off the hinges.
The heating was working a bit too much and was hard to manage the thermostat.
Rooms we nice could use a little bit better smelling stuff to cover up smoke smell ! But over all was ok
The room was not clean, and was a non smoking room and the only thing you could smell was cigarette smoke. Ac/heat unit had so much lent and dust in it that I’m sure that was not helping the fact either.
The shower was broken. the staff seemed indifferent but eventually fixed it when I was already dressed. no apology from the staff about a broken shower.
All in all, the stay was good and I would stay there again.The location was close to the Village of Appomatox. The rooms were clean except for stains on the floor and chairs. The breakfast that was advertised wasn't fantastic. It was cold cereal and a bit of fruit.
Good value stay
Did the job, cheap and cheerful, nothing to complain about! Good access to Harper’s Ferry
While everything visually appeared okay when I went into my room, the instant I lied down on my bed I started sneezing profusely - likely either mold or dust mites. I would not recommend this property. I believe it needs to be
Convenient location but I wouldn't stay here again; room looked like it hadn't been cleaned for awhile, breakfast coffee machine broken, seems like hotel management needs to pay more attention to property so the staff are able to provide a better experience for guests.
coffee machine was out of order @ breakfast. Coffee machine in room had coffee grinds from last guest, there was one cup and one single serve coffee pod in the room. Had to request more from the front desk. Had to clean tub before taking a shower. There were ants in the room, freezer section of refrigerator was solid ice and hair conditioner dispenser was empty.