酒店回复: Dear Jorge,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Sincerely,Management Team
酒店回复: Dear Ursula,While we are glad to learn that you had a good stay overall, we apologize profusely for the only gripe you faced with our breakfast offerings. We are making continuous efforts to upgrade our quality of service and hope to make amends and improve your experience during your next stay. Sincerely,Management Team
2.0分
其他
原文
翻译提供方：Google
没有电视
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酒店回复: Dear James,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
1.0分
其他
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Where to start? Free breakfast was extremely minimal (cereal or powered donuts and that’s it), a/c in the room didn’t work, and the room was in disrepair and nasty. DO NOT RECOMMEND!!
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酒店回复: Dear Cody,We sincerely apologize for the experience you had during your stay. Your feedback regarding the room condition, air conditioning, and breakfast is concerning and has been shared with our management and maintenance teams for immediate attention. Guest comfort and satisfaction are our top priorities, and we regret that we fell short in your case. We appreciate your comments and hope you might consider giving us another opportunity to provide a much-improved stay.Sincerely,Management Team
1.0分
其他
Guy iñ the office in the mornings the super rude and disrespectful. No patience and I understanding horrible experience he treated me and my family bad.,
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酒店回复: Dear Misty,Thank you for bringing this to our attention. We sincerely apologize for the negative interaction you and your family experienced with a member of our staff. Respectful and courteous service is something we strive to provide every guest, and we are truly sorry that we fell short in this regard. Please know that your comments will be addressed directly with our team to ensure this does not happen again. We value your feedback and regret that your experience was not a positive one.Sincerely,Management Team
3.0分
家庭亲子
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For the most part it was a typical budget motel; Cheap breakfast of cereal and nutrigrain bars and thin conforters and lumpy pillows on the bed.
The pro was an amazing air conditioner. The cons were a sketchy neighborhood a stained bottom sheet on the mattress. I don't know if it was blood or piss but they weren't small stains..
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酒店回复: Dear Chris,Thank you for taking the time to share your experience. We’re glad to hear the air conditioner met your expectations, but we’re very sorry to learn about the stained bedding and concerns regarding the neighborhood. Your feedback is being taken seriously, and we’ll work with our housekeeping team to ensure such issues are addressed promptly.Best regards,Management Team
5.0分
其他
One night stay to visit my husband working out of town. Easy check-in, staff was friendly and room was comfortable. Price was decent and pool was great.
3.0分
其他
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What I like a the place that is was close to a store. Secondly the my rooms was not clean plus i didn’t have my ice bucket so I have to think out the box ,and my ac was messing up. Lastly the attendant ask me did I have a cigarettes?
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酒店回复: Dear Camille,Thank you for sharing your feedback. We're glad you found the location convenient, but we're sorry to hear about the cleanliness issues, missing amenities, and the interaction you experienced with the staff. Your concerns are being taken seriously and will be addressed to improve our service moving forward.Best regards,Management Team
1.0分
情侣出游
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I couldn’t even give it one star!! Don’t stay there!! The room smells damp and moldy. The floor in the bathroom was sinking and really mushy to walk on. We weren’t even sure we wanted to use the toilet for fear the floor would collapse all the way. Thankfully our room was on the first floor. The tub had been refinished and half of that was missing. The beds were not near as comfortable as all the other Super 8’s we had stayed (12) in the last 2 weeks. DON’T STAY HERE!! The clerk couldn’t find my reservation that I had booked so he charged me again.
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酒店回复: Dear Donna,We are truly sorry to hear about your recent experience and sincerely apologize for the unacceptable condition of your room and the service issues you encountered. The concerns you described — including the damp and moldy odor, soft and unstable bathroom flooring, damaged tub, and discomfort with the beds — are extremely serious and well below the standard we strive to uphold. We especially regret that you felt unsafe using the bathroom, and we appreciate you bringing this to our attention so we can immediately assess and address the structural concerns.Sincerely,Management Team
位置很棒，房间有点味道，但总体来说还不错。
糟糕的服务
在 ********** 页面上，他们提供从机场到酒店的接送服务，您打电话告诉他们您的抵达时间，他们告诉您他们没有这项服务，他们危及客人的身体健康，很糟糕，他们提供早餐，但只有面包和咖啡 他们应该更具体，可怕的是他们没有遵守他们提供的服务
我们总是选择含早餐的酒店。今天的早餐包括咖啡、橙汁、麦芬和玉米片。没有黄油，没有果酱。我们不得不去别的地方吃早餐。
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Where to start? Free breakfast was extremely minimal (cereal or powered donuts and that’s it), a/c in the room didn’t work, and the room was in disrepair and nasty. DO NOT RECOMMEND!!
Guy iñ the office in the mornings the super rude and disrespectful. No patience and I understanding horrible experience he treated me and my family bad.,
For the most part it was a typical budget motel; Cheap breakfast of cereal and nutrigrain bars and thin conforters and lumpy pillows on the bed.
The pro was an amazing air conditioner. The cons were a sketchy neighborhood a stained bottom sheet on the mattress. I don't know if it was blood or piss but they weren't small stains..
One night stay to visit my husband working out of town. Easy check-in, staff was friendly and room was comfortable. Price was decent and pool was great.
What I like a the place that is was close to a store. Secondly the my rooms was not clean plus i didn’t have my ice bucket so I have to think out the box ,and my ac was messing up. Lastly the attendant ask me did I have a cigarettes?
I couldn’t even give it one star!! Don’t stay there!! The room smells damp and moldy. The floor in the bathroom was sinking and really mushy to walk on. We weren’t even sure we wanted to use the toilet for fear the floor would collapse all the way. Thankfully our room was on the first floor. The tub had been refinished and half of that was missing. The beds were not near as comfortable as all the other Super 8’s we had stayed (12) in the last 2 weeks. DON’T STAY HERE!! The clerk couldn’t find my reservation that I had booked so he charged me again.