Price meets the place. Clean but old and very bare bones. Bedding smelled like cigarettes even tho non smoking room. Great pet policy!
1.0分
商务出差
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this place was so disgusting. it reeked of cigarettes, no one at the counter knew what they were doing, there was a man in his underwear sitting in his open doorway watching me walk to my room. the room itself had dead bugs everywhere, stains on the walls, the ceiling was falling apart. i didn’t stay. i immediately turned around and found a new hotel.
1.0分
其他
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Very low and tight Budget Inn
TV was inop. Floors were sticky, toilet had a bad flapper and ran every 2 minutes. Room had a desk but the drawers were missing. Leftovers in freezer from previous occupant. No hangers or wash clothes. Bathroom door wouldn't shut and the sink plug did not work. Place was listed as pet friendly with a fee of $25. When we got there it was a fee of $30. That was per pet per night which for us meant and extra $120. This should have been explained up front!
3.0分
其他
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You get what you pay for. I had ants in my room but I did find ant bait under the chair. It’s really a run down motel but I only needed a place to sleep for one night so it worked out. No coffee in the room so had to go to lobby that was locked at 7:15am. I waited until someone let me in.
I would not stay here again.
5.0分
其他
Needed to place someone there waiting for Oxford house. Very nice and affordable for him
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酒店回复: Dear Donna,Thank you for your 5-star rating! We’re glad you found the property very nice and affordable for your needs. We hope to welcome you back to Budget Inn Gladstone By OYO - Portland/Clackamas.Best regards,LisaBudget Inn Gladstone By OYO - Portland/Clackamas
3.0分
情侣出游
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50 years ago I’m sure this was a really nice motel. But it definitely has been maintained on a very tight budget. That being said, we were pleased to have such a nice kitchen with full size refrigerator and stove. The A/C was quiet but control knobs were missing. Bed was a little too firm without any pillow top. Price was half or less than that of what a nice hotel would cost.
1.0分
情侣出游
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Upon arrival, I entered the room and noticed an unpleasant odor. The floor was extremely sticky, the bed was unusually stiff, and when I sat on it, two bed frame supports became loose. The bathroom was problematic and emitted a strong unpleasant smell. Furthermore, the parking lot was fully occupied, and when I contacted the owner, she advised me to use my discretion and park next door or align my vehicle in the middle of the driveway near the motel inn sign. My stay was uncomfortable due to the circumstances, but given that most establishments were closed and this was a temporary arrangement, I had limited options. I hope that the issues mentioned will be addressed in the future. To enhance customer service, I suggest providing clear instructions and incorporating a courteous tone. This is my first experience with motel inns and surely will be my last. Thankful for the hospitality on this abode for the time being.
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酒店回复: Dear Emma,Thank you for taking the time to share your experience. We sincerely apologize for the discomfort and inconveniences you encountered during your stay at Budget Inn Gladstone By OYO – Portland/Clackamas. Your feedback regarding the room condition, parking situation, and overall hospitality is taken seriously, and we are actively reviewing these concerns with our team to ensure improvements are made.We truly appreciate your patience during a difficult time and your thoughtful suggestions for enhancing our guest experience. We hope you'll consider giving us another opportunity in the future to provide the level of comfort and service you expect and deserve.Best regards,RosyBudget Inn Gladstone By OYO – Portland/Clackamas
3.0分
情侣出游
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Room for as reasonably priced. Having said that, you get what you pay for. Specifically needed a handicapped assessible room. For this place, it means you can get a wheelchair inside. Room is large, fairly clean but nothing but two towels and a bath mat. No wash cloths or hand towels. No grab bars in bathroom & I could barely reach the sink. This is very much like the old Motel 6’s we stayed in when I was a kid. They are pet friendly so I give kudos for that. We won’t probably stay again.
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酒店回复: Dear Teresa,Thank you for sharing your feedback with us. We're glad to hear that you found the room reasonably priced and spacious. We also appreciate your recognition of our pet-friendly policy. However, we sincerely apologize for the lack of proper amenities and the accessibility issues you encountered in the room. We take your comments seriously and will work to improve the quality of our accessible rooms, including adding the necessary grab bars and ensuring that all required towels and amenities are provided.We truly value your input and hope you will consider staying with us again in the future.Best regards,The Budget Inn Gladstone Team
1.0分
其他
I woke up the night attendant to find out they canceled my reservation. I was still charged. No explanation. I want my money!
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酒店回复: We are sorry for the inconvenience caused to you, Jamal! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
1.0分
其他
The front desk lady is a+ ,room is 👎
There was no parking the whole time and they didn’t have a king or my room available and I had to get a different room
Price meets the place. Clean but old and very bare bones. Bedding smelled like cigarettes even tho non smoking room. Great pet policy!
this place was so disgusting. it reeked of cigarettes, no one at the counter knew what they were doing, there was a man in his underwear sitting in his open doorway watching me walk to my room. the room itself had dead bugs everywhere, stains on the walls, the ceiling was falling apart. i didn’t stay. i immediately turned around and found a new hotel.
Very low and tight Budget Inn
TV was inop. Floors were sticky, toilet had a bad flapper and ran every 2 minutes. Room had a desk but the drawers were missing. Leftovers in freezer from previous occupant. No hangers or wash clothes. Bathroom door wouldn't shut and the sink plug did not work. Place was listed as pet friendly with a fee of $25. When we got there it was a fee of $30. That was per pet per night which for us meant and extra $120. This should have been explained up front!
You get what you pay for. I had ants in my room but I did find ant bait under the chair. It’s really a run down motel but I only needed a place to sleep for one night so it worked out. No coffee in the room so had to go to lobby that was locked at 7:15am. I waited until someone let me in.
I would not stay here again.
Needed to place someone there waiting for Oxford house. Very nice and affordable for him
50 years ago I’m sure this was a really nice motel. But it definitely has been maintained on a very tight budget. That being said, we were pleased to have such a nice kitchen with full size refrigerator and stove. The A/C was quiet but control knobs were missing. Bed was a little too firm without any pillow top. Price was half or less than that of what a nice hotel would cost.
Upon arrival, I entered the room and noticed an unpleasant odor. The floor was extremely sticky, the bed was unusually stiff, and when I sat on it, two bed frame supports became loose. The bathroom was problematic and emitted a strong unpleasant smell. Furthermore, the parking lot was fully occupied, and when I contacted the owner, she advised me to use my discretion and park next door or align my vehicle in the middle of the driveway near the motel inn sign. My stay was uncomfortable due to the circumstances, but given that most establishments were closed and this was a temporary arrangement, I had limited options. I hope that the issues mentioned will be addressed in the future. To enhance customer service, I suggest providing clear instructions and incorporating a courteous tone. This is my first experience with motel inns and surely will be my last. Thankful for the hospitality on this abode for the time being.
Room for as reasonably priced. Having said that, you get what you pay for. Specifically needed a handicapped assessible room. For this place, it means you can get a wheelchair inside. Room is large, fairly clean but nothing but two towels and a bath mat. No wash cloths or hand towels. No grab bars in bathroom & I could barely reach the sink. This is very much like the old Motel 6’s we stayed in when I was a kid. They are pet friendly so I give kudos for that. We won’t probably stay again.
I woke up the night attendant to find out they canceled my reservation. I was still charged. No explanation. I want my money!
The front desk lady is a+ ,room is 👎
There was no parking the whole time and they didn’t have a king or my room available and I had to get a different room