酒店回复: Dear Guest,Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, excellent service, swimming pool, and the friendliness of our staff.We look forward to welcoming you back for another memorable stay at Novotel Jakarta Mangga Dua Square.Kind regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
酒店回复: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores.We are delighted to hear that your business trip became more relaxing during your stay with us.It is wonderful to know that you enjoyed our plentiful breakfast as well as our swimming pool and gym facilities. Your kind feedback truly motivates our team.We look forward to welcoming you back to Novotel Jakarta Mangga Dua Square for another pleasant and memorable stay.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
3.2分
豪华双床房
商务出差
实际情况比图片要差，设施比较陈旧，周边也有点乱糟糟的。
位置较好，附近就是旧城区，去海边也很近。
服务人员态度较好，早餐也不错
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us. We regret to hear that certain aspects of your stay did not meet your expectations, particularly regarding the condition of our facilities and the surrounding area. Your comments are valuable and will be shared with our team for improvement.We are pleased, however, that you appreciated our convenient location, friendly staff, and the breakfast offerings.We truly hope to have the opportunity to welcome you back for a better and more comfortable experience in the future.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
酒店回复: Dear Valued Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us, from the convenient location and elegant lobby to the comfort of your room and the attentiveness of our team.Your kind words motivate us to continue providing the best service and experience for our guests. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to the city.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
5.0分
尊贵楼层豪华双床房
朋友出游
酒店位置很好，边上就是电子市场，楼下有超市购物方便
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酒店回复: Dear Guest,Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location next to the electronics market and appreciated the nearby supermarket.We look forward to welcoming you back for another enjoyable stay at Novotel Jakarta Mangga Dua Square.Kind regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
1.5分
豪华双床房
商务出差
一开房间门，冷气很足，冰窖一样。床特别窄。翻个身都能掉下来，床单黑乎乎的竟然有异物，猛然看到地板上一团干掉的污物斑斑点点，像水渍，像果汁，像.……，赶紧撤！！！So dirty room.The floor dirt like the water? juice? *****? Oh my god.
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酒店回复: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at Novotel Jakarta Mangga Dua Square.We sincerely apologize for the condition of your room and the discomfort you experienced. This is certainly not the standard we uphold, and your comments have been immediately shared with our housekeeping and management teams for investigation and corrective action.We take cleanliness and guest comfort very seriously and appreciate you bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide a stay that reflects the high standards expected at Novotel.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
酒店地理位置很好，交通方便，特别是泳池非常棒，服务很到位，工作人员很有礼貌，亲切，下次还会继续预订
此次出行很愉快，体验感很好，出差本来是一件很辛苦的事情，但是这个酒店让人轻松下来，早饭很丰盛 还有泳池健身房
实际情况比图片要差，设施比较陈旧，周边也有点乱糟糟的。
位置较好，附近就是旧城区，去海边也很近。
服务人员态度较好，早餐也不错
房间令人失望。房间里的保险箱和水壶都得换掉。卫生间的吹风机也坏了，当时我已经很沮丧了，所以就没再管。房间里的空调几乎不制冷，温控器也起不了作用。
卫生状况很差，地毯感觉很脏，洗手间的硅胶密封条都发霉了。就连洗脸盆的水龙头显然也是一个糟糕的替代品，因为它不够长，够不着盆内。除非你把水龙头开得很大，否则小流量的水会直接从盆边流出来。
泳池很大很好，很干净，每天都有人打扫，早餐种类丰富。但是离市中心有30分钟的出租车程，附近也没什么设施。
房间还行，但是旁边的购物中心已经死气沉沉了，大部分商店都永久关闭了。不过酒店附近有很多吃的，还有一个大大的游泳池。
位置与环境： 酒店位置很好，交通便利，附近就有地铁站和商圈，吃喝玩乐都很方便。酒店大堂很气派，环境优雅安静。
服务与前台： 前台工作人员服务态度特别好，办理入住迅速高效，看到我们带着行李还主动帮忙。有什么问题咨询，他们都耐心解答，让人感觉宾至如归。
房间与设施： 房间比想象中要大，非常干净整洁，没有任何异味。床品柔软舒适，一觉睡到天亮。卫生间干湿分离，热水来得很快，洗浴用品品质也不错。窗外的景色也很赞！
其他： 酒店的早餐种类丰富，味道很好。Wi-Fi信号强，网速快。性价比很高。
总之，是一次非常满意的入住，下次来这个城市一定会再次选择这里！
酒店位置很好，边上就是电子市场，楼下有超市购物方便
一开房间门，冷气很足，冰窖一样。床特别窄。翻个身都能掉下来，床单黑乎乎的竟然有异物，猛然看到地板上一团干掉的污物斑斑点点，像水渍，像果汁，像.……，赶紧撤！！！So dirty room.The floor dirt like the water? juice? *****? Oh my god.
酒店地理位置优越，靠近许多餐厅和商场，咖啡馆的选择也很多。他们允许我们提前入住。早餐种类丰富，而且味道都非常好。