酒店回复: Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Mercure Jakarta Pantai Indah Kapuk
酒店回复: Dear Our Valued Guest,Thank you for sharing your experience at Mercure Jakarta Pantai Indah Kapuk. We are truly sorry to hear that your experience did not meet your expectations, especially regarding our service and breakfast.Please accept our sincere apologies for the inconvenience caused by the missing toilet paper and the delay in replenishing it. We agree that this should have been handled promptly, and we have addressed this with our housekeeping team to ensure better attentiveness moving forward.Regarding breakfast, we regret that you found the atmosphere and food options unsatisfactory. We strive to create an inclusive and welcoming environment for all our guests, and your comments will be shared with our team to improve both service and variety.We appreciate your kind note about our convenient mall access, and we regret that other aspects of your stay overshadowed this.We appreciate you sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Mercure Jakarta Pantai Indah Kapuk
酒店回复: Dear Our Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Regards,Mercure Jakarta Pantai Indah Kapuk
酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the room size and bathroom condition did not meet your expectations. Your comments regarding the sink splash and odor have been noted and shared with our maintenance and housekeeping teams for immediate attention — we genuinely appreciate you bringing these issues to our attention.On a positive note, we’re glad to hear that you enjoyed the convenience of having direct access to the shopping mall. We hope this added comfort made your stay a little more enjoyable.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide a much-improved experience.Regards,Mercure Jakarta Pantai Indah Kapuk
酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Regards,Mercure Jakarta Pantai Indah Kapuk
酒店回复: Dear Our Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Regards,Mercure Jakarta Pantai Indah Kapuk
酒店回复: Dear Our Valued Guest, Thank you for sharing your experience with us at Mercure Jakarta Pantai Indah Kapuk. We hope to welcome you back soon and we look forward to providing you with a better experience. Best Regards, Mercure Jakarta Pantai Indah Kapuk
5.0分
高级双床房 禁烟
商务出差
房间还算宽敞，干净整洁，旁边就是PiK商场，过去吃喝玩乐都方便。
这次过来主要是商务出差，三个人两个房间刚刚好。
展开
酒店回复: Dear Our Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Mercure Jakarta Pantai Indah Kapuk
出差每次都是住这里，早餐丰盛，丰富多样，环境舒适，楼下就是商场，非常方便，卫生也可以！服务也很好！！
不得不说服务很一般，厕所没纸打扫时难道没看到？也不及时更换还需要去要才给，什么东西啊！早餐又是些啥？入住大部分中国人较多，就一点友好都没有，都不知道吃啥！住了4晚失望透了，下次不会在选择了，还是选择住瑞士会好很多，唯一方便就是可以直接通往商场，总之就是遗憾！
房间有点小，而且能看到爬的小虫，不影响我什么，反正是出差，大部分时间不在房间，但这个房价，不应该这个服务，应该可以更好的。早餐还可以，中式西式印尼当地都有的，就是中餐种类较少。房间水只能每天四瓶，超额收费。在商场旁边，购物方便。
2025年7月在这家酒店住了三晚，房间干净又安静。酒店位于PIK的中心地带，附近有很多餐厅，步行即可到达。唯一美中不足的是洗手池，水龙头的位置和下水口不对称，用完后所有脏东西都堆积在远离下水口的一边，流不进去。每次都得用杯子接水把脏东西冲到下水口。
房间非常小，卫生间洗脸台水很会飙到外面地上，浴室下水道臭味很重，不值1000元/晚，酒店下面就是商场，购物吃饭挺方便！
位置方便，酒店位于商场。洗手间的台面比一般的高，且台面很小，无处放置物品，浴巾位置与淋浴间位置设计不合理，不太方便。
一家老酒店。房间很小，床也不舒服。房间里的所有一次性用品，比如牙刷、拖鞋，都只提供了一份。淋浴的水压也很奇怪，冷水水压太低了。这家酒店唯一的优点就是地理位置，位于PIK区域，可以方便地前往新的核心区域，比如PIK 2。
房间不大，空调没有异响，很安静，早餐种类还可以，早餐时间只到10点，有点过早，地理好，旁边就是PIK商场，
这间酒店的细致入微的服务，让人倍感舒心与惬意。9楼有会议厅，8楼是餐饮休息区。房间不大但够用，冰箱风筒都有。
房间还算宽敞，干净整洁，旁边就是PiK商场，过去吃喝玩乐都方便。
这次过来主要是商务出差，三个人两个房间刚刚好。