酒店回复: Hi dear Rigoberto, Thank you for completing our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to improve the quality of our services continuously. It is always a pleasure to receive positive feedback. mucho gracious, Your loyalty is important to us. Please revisit us soon! Sincerely, GMComfort Inn - Killeen near Fort Cavazos
5.0分
其他
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Comfortable stay
We’re here for 1 night only but our stay is very comfy. The staffs are nice, breakfast is great. The room is clean and smells great. Definitely will stay here again.
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酒店回复: Dear Arman, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn - Killeen near Fort Hood and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,GmComfort Inn - Killeen near Fort Hood
5.0分
其他
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Stayed there for a week with our kids as we were waiting for our house to be ready to move in. The place is quiet, really clean, has a yummy breakfast, and is close to various restaurants. The personnel is very friendly and professional. We actually enjoyed it.
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酒店回复: Hi, dear Nina, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we continually strive to improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,GMComfort Inn - Killeen near Fort Cavazos
4.0分
其他
Fit the bill
Staff was so accommodating!! Room was quiet. Bed could have been a bit softer for us but the room was clean.
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to improve the quality of our services continuously. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please revisit us soon!Sincerely,GMComfort Inn - Killeen near Fort Cavazos
4.0分
其他
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We had a comfortable stay at this hotel. The staff and overall experience were good, and the room itself was cozy. The only downside was that the room had a noticeable odor, almost like a damp or wet rug, which made it less pleasant. Other than that, it was a nice place to stay.
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酒店回复: Greetings,We are glad you enjoyed your stay however we apologize for that inconvenience you experienced. Rest assured when ever you stay with us your are more than welcome to inform us of any issues that you may have so that we can take care of it while your still here. We hope we can get another chance to show you a better version of our property.
3.0分
情侣出游
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The staff was friendly. We were allowed a late check out.
I forgot to put the do not disturb sign on door and someone tried to open our door at 10:45, luckily we had used the inside lock and they weren’t able to open the door all the way. There was no knock, no announcement for housekeeping.
That is my only negative for my stay.
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酒店回复: Dear Shonda,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property without announcing housekeeping trying to enter the room. I really apologize for that which never happened in my property before. Your satisfaction is important to us as a valued Choice Privileges member. We will use your feedback to make improvements, ensuring we provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMComfort Inn - Killeen near Fort Cavazos
5.0分
其他
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This property was well kept, clean & comfortable. The staff was great with good customer service and the buffet breakfast was a plus. I would definitely recommend this comfort inn and stay again.
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酒店回复: Thank you very much for your review. Our staff work very hard to uphold our hotel standards so they will be pleased to hear that you enjoyed your stay. We look forward to your next visit
1.0分
其他
Accused me of smoking in the room when I did not and do not smoke!!!!!! And charged me for it!!!!!!!!
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property regarding our smoking policy. I verified with our housekeeping supervisor and I checked the room myself right after you left. The room had a strong cigarette odor. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future. Sincerely, GMComfort Inn - Killeen near Fort Cavazos
5.0分
其他
Very super clean, the staff is friendly and helpful, very nice Hotel. I will be back soon!
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酒店回复: Dear guest Peggy, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos.We sincerely appreciate and value your feedback as an Elite member. Your compliments will be shared with our team and serve as encouragement as we strive to improve the quality of our services continuously. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit again soon!Sincerely,GMComfort Inn - Killeen near Fort Cavazos
5.0分
家庭亲子
Staff was amazing. Bradley went above and beyond. Definitely recommend this hotel, it was an amazing stay.
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酒店回复: Thank you so much for your kind words, we appreciate your review. We look forward to your next visit.
非常好
Comfortable stay
We’re here for 1 night only but our stay is very comfy. The staffs are nice, breakfast is great. The room is clean and smells great. Definitely will stay here again.
Stayed there for a week with our kids as we were waiting for our house to be ready to move in. The place is quiet, really clean, has a yummy breakfast, and is close to various restaurants. The personnel is very friendly and professional. We actually enjoyed it.
Fit the bill
Staff was so accommodating!! Room was quiet. Bed could have been a bit softer for us but the room was clean.
We had a comfortable stay at this hotel. The staff and overall experience were good, and the room itself was cozy. The only downside was that the room had a noticeable odor, almost like a damp or wet rug, which made it less pleasant. Other than that, it was a nice place to stay.
The staff was friendly. We were allowed a late check out.
I forgot to put the do not disturb sign on door and someone tried to open our door at 10:45, luckily we had used the inside lock and they weren’t able to open the door all the way. There was no knock, no announcement for housekeeping.
That is my only negative for my stay.
This property was well kept, clean & comfortable. The staff was great with good customer service and the buffet breakfast was a plus. I would definitely recommend this comfort inn and stay again.
Accused me of smoking in the room when I did not and do not smoke!!!!!! And charged me for it!!!!!!!!
Very super clean, the staff is friendly and helpful, very nice Hotel. I will be back soon!
Staff was amazing. Bradley went above and beyond. Definitely recommend this hotel, it was an amazing stay.