酒店回复: Dear Mingdenianjianyuhuashi,Thank you for your feedback. We’re glad you enjoyed our simple rooms, great environment, helpful front desk service, and convenient location near KLIA2 with its food and shopping options. We also offer Grab & Go items that can be purchased for added convenience. We appreciate your comments and look forward to welcoming you again. — Assistant Manager Hamizan Fauzi
酒店回复: Dear RayRay2007,Thank you for sharing your detailed feedback. We’re glad you appreciated the early breakfast service, which is designed to support guests with early flights, and that the variety was sufficient for your needs. We also take note of your comments regarding the room size, amenities, and air conditioning, as well as the directions to the hotel. Your feedback is valuable and will help us identify areas for improvement to enhance the experience for future guests.Kind regards,Hamizan FauziAssistant Manager
酒店回复: Dear OuterLuo,Thank you for sharing your detailed feedback. We sincerely apologize for the confusion and stress you experienced with your check-in, especially arriving so late and traveling with a child. We understand how exhausting that must have been, and we regret that the booking process caused such inconvenience.We appreciate that Ctrip was able to provide compensation, but we acknowledge that it does not fully make up for the fatigue and frustration you endured. Your experience highlights areas where communication and coordination can be improved, and we will review this carefully with our team to prevent similar situations for future guests.We truly value your feedback and hope to have the opportunity to provide you with a smoother and more restful stay in the future.Kind regards,Hamizan FauziAssistant Manager
酒店回复: Dear Valued Guest, thank you for your detailed and wonderful feedback. We’re delighted you found our hotel convenient for your early morning layover and enjoyed the cleanliness, facilities, and service. It’s great to hear you appreciated the restaurant, coffee voucher, and overall environment. We look forward to welcoming you again on your next layover.Best regards,Hamizan FauziAssistant Manager
酒店回复: Dear Guest,We’re delighted to hear that you enjoyed our fantastic location, convenient access to the airport, and found your stay great value for money. It’s also wonderful to know that you enjoyed the atmosphere downstairs for drinks and snacks.We appreciate your suggestion regarding the fan switch, and we will certainly review this to improve comfort for future guests. Your input helps us make every stay better.We look forward to welcoming you again soon!Warm regards,Hamizan FauziAssistant Manager
酒店回复: Dear Guest,We’re thrilled to hear that you enjoyed our convenient location, excellent soundproofing, and the elegant, cozy atmosphere throughout the hotel. It’s great to know that our facilities, including the restaurant, bar, coffee shop, and other amenities, added to your experience, and that you enjoyed the Christmas concert. Your high recommendation means a lot to us, and we look forward to welcoming you back for your next layover.Best regards,Hamizan FauziAssistant Manager
酒店回复: Dear Guest,Thank you for sharing your experience with us. We’re pleased to know that our location and wayfinding made your layover more convenient, and that you enjoyed the design of our lobby dining area and early breakfast service. We appreciate your thoughtful feedback and hope to welcome you again on your next journey through Kuala Lumpur.Kind regards,Hamizan FauziAssistant Manager
房间简洁，环境很好，前台服务挺好。
地址就在KLIA2对面，很方便，KLIA2里面很多吃的、用的，可以逛一逛。
从KLIA1可以坐机场免费SHUTTLE BUS10分钟到KLIA2，下车横穿马路就到了TUNE。美中不足的是酒店没有提供牙刷、拖鞋等。
如果不是真的想在机场附近住真的不推荐这家酒店。不过实话实说，从T2走过来也就15分钟。有一个特殊的连廊直接连接酒店。不过酒店没有路线图，我是找了携程的客服，加上一路问，才找到这个连廊。房间小，除了浴巾和洗手液，房间所有消耗品都要去前台自己买。房间空调很差，所以配备了吊扇。这个价格，我真的很无语。最值得说的就是早餐，四点钟就开餐了，早班机很友好。品种也还可以，能吃饱那种。别期待其他的。这个时间有早餐已经很好了。
凌晨二点到，第二天7:30飞机赶去停泊岛，我订的是4小时钟点房，第一次订钟点房，搞不懂是算是今天还是第二天订单是当天住当天退。因带着小孩有担心，订好后反反复复打电话沟通确认是否可以在凌晨2点钟后入住。告知你可以放心凌晨入住，已和酒店沟通好。到达后，被告知需加200马币升级为整天才可入住，且用手机显示给我： 说当时新已经回复说的很清楚，只是携程没完整地告诉你。在3点多之后，被迫交200马币上房休息1小时后赶飞机离开酒店。但，值得点赞的是，携程在收到我投诉之后，作为补偿给回了相当于200马币的人民币。虽然这事已解决，但，那天晚上真的很累很揪心，退回的那200马币是无法补偿那身心疲惫的。
在机场里，第二天一早转机很方便，吃了早餐30分钟就到达候机区。当然是因为入住后就去找第二天班机的登机口，完成自助值机。
有矿泉水、毛巾、洗发水沐浴露，需要自备拖鞋和牙刷，房间床品卫生干净，卫生间很大，干湿分离。
酒店环境优美，餐厅氛围感很好。有送咖啡券，服务礼貌快捷。
很棒的体验，下次转机还来入住。
酒店早餐非常有马来西亚特色，丰富多选择。前台服务人员办事效率高，都能快速满足我的要求。是乘达早机或晚机抵达的朋友选择住宿最好的酒店。
地点很好，过个天桥就能抵达机场，路程都不需要10分钟，超级方便，过第一晚上真的性价比拉满，就是风扇没得关 怕冻星人有点太冷了，其他都超级好，建议加上风扇的开关按键更棒，晚上到楼下喝点小酒吃点小吃，环境不错
虽然在一楼，但是隔音非常好。地址位置离2号航站楼不到1公里，性价比很高。整个旅店环境优雅，绿化非常好，一层有落地天窗，隔音很好。圣诞节有音乐会，一层有餐厅、台球、电视、酒吧、咖啡厅、洗衣房等，甚至还有书房，非常温馨。十分推荐，下次转机还会来。
和过去lcct tune真是天壤之别，还送了餐券，楼下餐厅也很好吃，从航站楼有通道可以直接走到酒店的，很方便，隔音还算可以
为了转天在吉隆坡机场转机 这个地点是很方便 直接按照指示就可以到达 房间大小一般 没有牙具 内部设施一般 但大堂吃饭地方设置比较好 早餐4点就开始供应 早餐值得吃
离t2航站楼很近，从小红薯搜的步行攻略，一路跟着标识差不多走15分钟左右就能到酒店，适合临时过夜。房间比较迷你，但是该有的设施几乎都有，卫生也蛮干净，第二天早上距离赶飞机时间还早，就在酒店楼下大堂喝了点咖啡。总体蛮推荐的