酒店回复: Hello Hector, We appreciate your feedback on your recent stay at our hotel. We are glad to hear you found our hotel to be a good option for resting in Las Vegas. We regret any inconvenience you experienced with the facilities and the air conditioning, but we are pleased to know you found the mattress comfortable. Thank you for sharing your thoughts with us, we will take your comments into consideration for future improvements.
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翻译提供方：Google
我们预订了一晚。我们的儿子被虫子咬得浑身都是包，有点不舒服，但酒店工作人员很友善。
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I’ve always stayed here when I’m in the area I rented this place for almost two weeks and then I’ve rented it 3 more times and NEVER had an issue but this time…this time…I got hives really bad hives after night one so I checked the blankets and they appeared clean but the under sheets were stained with something so I was like.. what the hell? So I went to the bathroom and a FOUL ODOR was coming out of it so bad almost like sewage was leaking from the sink the smell was horrible we had the bathroom door closed every day we where there we had the sink covered from every hole just to stop the smell house keeping never came either and they only provided one blanket and 2 pillows for both people in the room.. normally we got 4 an 2 sheets so that was weird.. not to mention the towels in the bathroom were dirty as hell or severely stained.. I’ve stayed here so many times with my partner And family and this time it was just not okay.. the toilet seat was broken the smoke alarm wasn’t even on the wall and it was detached and placed on a shelf and the bathtub faucet? Detached..
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On the rooms the to put more attention and coordination on the breaking time for the stuff
2.0分
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TV did not work
There was a microwave in the kitchen but no outlet to plug it into
The lights on the bed did not work
There was a telephone but not plugged into anything
1.0分
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There was plenty of parking space during my time but the environment you’re in is extremely sketch. The man working the counter did his job as best as he could. I was given room 216 initially and that room was suppose to be a smoke free room, but the guest previously who stayed there smoked in the room and the room smelt like cigarettes it was horrible. There was ashes on the headboard, burn holes in the blankets, and knife slits as well, so I’m not entirely sure if my room was cleaned prior to my stay other than the trash being taken out and the bed being made. I was laying on my bed taking everything in and the room cleaners were trying to come in to clean I suppose. I had to go to the front desk and request for a different room of equal value of some sorts and I was able to be relocated to room 206 which was way better and it did not smell like cigarettes. I am very thankful for the gentleman who at the front desk he was so accommodating for the poor initial room.
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酒店回复: Hi Kevin,Thank you for sharing your experience. We're truly sorry about the condition of your first room and the inconvenience it caused. It’s unacceptable, and we appreciate you bringing it to our attention. That said, we’re glad our front desk staff was able to assist you quickly and provide a better room. Your feedback will be shared with our housekeeping team to ensure better attention to detail and cleanliness. We appreciate your patience and hope to provide a much-improved stay in the future.Jeremy Ward #Team6
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The place was nasty the rooms dirty and the area was not safe a lot of homeless in the parking lot
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商务出差
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My door did not lock, my room was supposed to be a non smoking room, was not! my tub did not drain after talking with the front numerous times they switched me to another room which still smelled like smoke and my door did not lock.
房间很脏，而且有烟味。如果你是女性独自旅行，我绝不会推荐这里。
酒店不干净。订了含早餐的房间，但没有提供早餐。浴室也很差。
这个地方只是提供了它应有的设施，虽然并不豪华，但如果你想在拉斯维加斯找个地方休息，这是一个绝佳的选择，这个地方却被忽视了。
设施看起来很旧，空调也不工作，但是天气很宜人，尽管如此，床垫还是很舒服。
我们预订了一晚。我们的儿子被虫子咬得浑身都是包，有点不舒服，但酒店工作人员很友善。
I’ve always stayed here when I’m in the area I rented this place for almost two weeks and then I’ve rented it 3 more times and NEVER had an issue but this time…this time…I got hives really bad hives after night one so I checked the blankets and they appeared clean but the under sheets were stained with something so I was like.. what the hell? So I went to the bathroom and a FOUL ODOR was coming out of it so bad almost like sewage was leaking from the sink the smell was horrible we had the bathroom door closed every day we where there we had the sink covered from every hole just to stop the smell house keeping never came either and they only provided one blanket and 2 pillows for both people in the room.. normally we got 4 an 2 sheets so that was weird.. not to mention the towels in the bathroom were dirty as hell or severely stained.. I’ve stayed here so many times with my partner And family and this time it was just not okay.. the toilet seat was broken the smoke alarm wasn’t even on the wall and it was detached and placed on a shelf and the bathtub faucet? Detached..
On the rooms the to put more attention and coordination on the breaking time for the stuff
TV did not work
There was a microwave in the kitchen but no outlet to plug it into
The lights on the bed did not work
There was a telephone but not plugged into anything
There was plenty of parking space during my time but the environment you’re in is extremely sketch. The man working the counter did his job as best as he could. I was given room 216 initially and that room was suppose to be a smoke free room, but the guest previously who stayed there smoked in the room and the room smelt like cigarettes it was horrible. There was ashes on the headboard, burn holes in the blankets, and knife slits as well, so I’m not entirely sure if my room was cleaned prior to my stay other than the trash being taken out and the bed being made. I was laying on my bed taking everything in and the room cleaners were trying to come in to clean I suppose. I had to go to the front desk and request for a different room of equal value of some sorts and I was able to be relocated to room 206 which was way better and it did not smell like cigarettes. I am very thankful for the gentleman who at the front desk he was so accommodating for the poor initial room.
The place was nasty the rooms dirty and the area was not safe a lot of homeless in the parking lot
My door did not lock, my room was supposed to be a non smoking room, was not! my tub did not drain after talking with the front numerous times they switched me to another room which still smelled like smoke and my door did not lock.