酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Mercure Singapore Roxy
酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Mercure Singapore Roxy
酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Grand Mercure Singapore Roxy
酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Grand Mercure Singapore Roxy
酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Mercure Singapore Roxy
酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Mercure Singapore Roxy
4.2分
豪华特大床房
家庭亲子
酒店出门就是地铁，过马路就是商场，吃饭出行都很方便。
酒店前台服务一般，没有什么服务意识，尤其是沟通，非常困难。
房间比较大，挺好的，但是洗澡要站在浴缸里面，洗澡很不方便，也不安全。
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酒店回复: Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Grand Mercure Singapore Roxy
酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Mercure Singapore Roxy
4.8分
高级特大床房 禁烟
家庭亲子
设施：房间超级大
卫生：很干净
环境：离地铁无敌近，全程坐地铁。
酒店看到人多都会询问免费加床。服务是很的棒。
小朋友说下次再来新加坡。还住这里
对面商场也很方便吃饭
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酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Mercure Singapore Roxy
这间酒店最大的优点就是离地铁近，下楼就是地铁站，太方便了！房间也很大，订的大床房，还特意给准备了一个沙发床。早餐也不错！
优点：距离机场近，后街有娘惹屋网红店，侧面有商场，前面有大型综合商场，商场有亚坤早餐店，出商场有本地食格和水果市场榴莲超好吃，还有莲雾也不错，食格是当地人吃的价格特别划算，味道也不错，推荐里面一家白鸡饭太好吃了，酒店门口的地铁站也很方便，公交也事，后悔包车了，不如做公共交通。酒店健身房和泳池很加分，干净设施不错。也是各个航空公司休息过夜酒店，很多空乘机长住这里。但是不要对设施抱太大期望就是一般的经济酒店，够住就行，我们就是转个机足够了，对洗浴，马桶有高要求的谨慎。四楼有免费的制冰机，每层有纯净水机也不错！
这家酒店太好了，服务效率高，一拖二旅行直接提供加床房间，地理位置优越，网红店铺、超市、优质餐厅都是步行距离，还有海景。早餐我和孩子连吃5天都不腻，蔬菜沙拉，新鲜水果，半熟蛋，牛奶麦片烤面包，都很美味！每层楼的饮水机，4楼的制冰机，都很便捷！门口的服务者也是积极工作，提醒我们不要遗落东西在车上！下次还住这家！
前台态度差，超级慢而且一点笑容都没有，非常有距离感，也不会主动提供加床，问就是没有。客房清洁人员很友好，毛巾很厚很好用。早餐厅要早点去，不然会很吵，高峰期需要排队。没有礼宾服务，隔音很好，走廊里有净水机，附近吃喝逛都很方便，洗手间是浴缸，花洒很高，水量大。地铁站很近，位置很好！
酒店的交通是非常方便，Marina Parade地铁站和公交站都非常近。酒店设施真的是一言难尽，现在还保留着很老式的浴缸，马桶也是非常的陈旧。我出来住都会带床单和杯子，收酒店杯子的时候发现被套里面的被子有很多的血渍和汗渍，枕芯更不用说了全是黄色的汗渍。这次新加坡之行最差的体验应该就是这家酒店了
就这个价格住到这个酒店还是不错了，毕竟一折算成新币就觉得尚可尚可！要什么自行车！卫生一般般，设施和毛巾有点旧。
记得带杯子，新加坡的水可真贵！自带杯子蛮好，酒店4楼还可以接冰，再买杯鲜榨橙汁感觉就很爽！
酒店位置在东海岸，住的高楼层，窗子卡可以直接看到海上航行的货船！
机场过来打车方便！十几分钟到，20多新币打车费就很肉疼！公交方便，大概30-40分钟！可以到酒店门口！但是没有直达地铁！
地铁站就在酒店门口，交通还算便利！去滨海花园直达！去动物园就真的远了，回来的时候动物园到酒店，花了76新币！新加坡打车好贵啊！
吃饭方便，穿过地下通道去对面，有小吃店，还有商场可以吃饭！
服务非常好，一家三口去了亚洲好几个国家地区，这家酒店是唯一一个主动给孩子加了一张儿童床的，还贴心的提供了一件儿童浴袍。前台中文英文都ok，走的时候赶早班机，Grab不好打车,前台工作人员直接给叫了TAIX，5分钟就到门口，check out也是直接丢房卡就走人，给一个大大的赞。对了，酒店出来走10分钟就是东海岸公园，休闲逛特别惬意。
酒店出门就是地铁，过马路就是商场，吃饭出行都很方便。
酒店前台服务一般，没有什么服务意识，尤其是沟通，非常困难。
房间比较大，挺好的，但是洗澡要站在浴缸里面，洗澡很不方便，也不安全。
过年期间酒店布置了年桔、狮子，氛围很好！虽然房间一般，但是早餐比较丰富，前台小姐姐非常非常nice，人美心善业务能力很强，值得表扬！酒店楼下就是地铁站去景点很方便。从机场打车，沿路风景很美，十二公里一百多块钱，相比吉隆坡打车被坑的经历还是很能接受的。回程酒店服务员推荐了36号巴士，走路过去一两分钟，可以刷地铁卡。对比其他酒店性价比还是挺不错的！
设施：房间超级大
卫生：很干净
环境：离地铁无敌近，全程坐地铁。
酒店看到人多都会询问免费加床。服务是很的棒。
小朋友说下次再来新加坡。还住这里
对面商场也很方便吃饭