酒店回复: Dear Valued Guest,Warm greetings from The Ritz-Carlton, Bali and thank you for taking the time to provide feedback about your recent stay with us.We are delighted to hear that you enjoyed our facilities, cleanliness, beautiful environment, and thoughtful service from our Ladies & Gentlemen. Your special mention of Mei truly means a lot. She will be pleased to know that her genuine care and warm hospitality made such a positive impact on your stay.We sincerely appreciate your kind words and look forward to welcoming you back again.Warm regards,The Management
酒店回复: Dear Valued Guest,Warm greetings from The Ritz-Carlton, Bali and thank you for taking the time to provide feedback about your recent stay with us.We are truly sorry for the inconveniences you encountered during your stay. Finding a snake in your room must have been very unsettling, and we sincerely apologize for the distress this caused. We will be reviewing our safety and inspection measures to prevent such incidents. We are also sorry for the confusion regarding the room change and the handling of the price difference. Your concerns about the damaged luggage and the inadequate replacement are equally regrettable, and this is not the level of care or service we aim to provide.Please know that we will be addressing each of these points with our team to ensure improvements are made. Thank you once again for highlighting these areas of improvement. We truly hope we will have the opportunity to welcome you back with the experience you deserve.Warm regards,The Management
酒店回复: Dear Valued Guest,Warm greetings from The Ritz-Carlton, Bali and thank you for taking the time to provide feedback about your recent stay with us. We are delighted to hear that your experience was perfect from the moment you arrived until departure. From the warm attentive service from our Ladies and Gentlemen to the Ritz Kids experience your children had. We hope to welcome you back again soon for another memorable stay.Warm Regards,The Management
酒店回复: Dear Valued Guest,Warm greetings from The Ritz-Carlton, Bali and thank you for taking the time to provide feedback about your recent stay with us.We are delighted to hear that our warm and attentive service made your visit memorable, and that you enjoyed the peaceful environment. It is also wonderful to know that our afternoon tea experience became a highlight of your stay.Thank you once again for your kind words. We look forward to welcoming you back to The Ritz-Carlton, Bali for another relaxing and memorable stay.Warm regards,The Management
酒店回复: Dear Valued Guest,Warm greetings from The Ritz-Carlton, Bali and thank you for taking the time to provide feedback about your recent stay with us. We are delighted to hear that you enjoyed the spacious grounds, convenient pool access room, and the excellent service provided by our Ladies & Gentlemen that made you feel at home. It is wonderful to know you appreciated the breakfast experience and our complimentary photo service.Your insights about the location and facilities are greatly appreciated. We look forward to welcoming you back for another memorable experience at The Ritz-Carlton, Bali.Warm regards,The Management
酒店回复: Dear Valued Guest,Thank you for sharing your lovely feedback. We are delighted to hear that you enjoyed our environment and cleanliness, and that the dedication of our Ladies and Gentlemen made your stay feel warm and comfortable. It means so much to know that our team helped create a wonderful holiday for you and your child.We truly appreciate your kind words and hope to welcome you both back for another memorable stay.Warm regards,The Management
酒店回复: Dear Valued Guest,Warm greetings from The Ritz-Carlton, Bali and thank you for taking the time to provide feedback about your recent stay with us. We are pleased to hear you enjoyed your time with us. We hope to welcome you back again soon for another memorable stay.Warm Regards,The Management
酒店回复: Dear Valued Guest,Warm greetings from The Ritz-Carlton, Bali and thank you for taking the time to provide feedback about your recent stay with us. We are delighted to hear that you enjoyed the spacious room, comfortable bed, and the warm hospitality from our Ladies & Gentlemen. At the same time, we are sorry that the limited common area and the timing of our pesticide spraying affected your comfort. Thank you for bringing this to our attention and we will certainly review it with the team.It was our pleasure having you and your family as our guests, and we look forward to welcoming you back to The Ritz-Carlton, Bali in the near future.Warm regards,The Management
酒店回复: Dear Valued Guest,Thank you for taking the time to share feedback about your recent stay with us.We are delighted to hear that your stay at The Ritz‑Carlton, Bali lived up to the standards you have come to expect from our brand. Your kind words about our well‑maintained facilities, tropical surroundings, dining options, and the cleanliness of our rooms mean a great deal to us.We are especially pleased to know that our team’s warm and attentive service made your experience even more enjoyable. Additionally, thank you for acknowledging how your noise concern was handled. We truly appreciate your patience and understanding, and we are glad our team was able to address the situation promptly.Your recommendation is deeply appreciated. It was a pleasure to have you with us, and we look forward to welcoming you back for another memorable stay.Warm regards,The Management
设施：设施齐全，应有尽有，很棒的度假村！
卫生：很干净，一天打扫无数次，这点很棒，点赞👍！
环境：环境也是一流的，酒店内的餐厅也是非常不错，除了春节期间人较多，没缺点！
服务：很棒，细致入微，很贴心，这里要特别的感谢，一位胸牌叫“MEI”的小姐姐，会讲中文，之前在南京留学，很感谢她的热心帮助，感谢🙏
这次印尼巴里岛之游酒店体验不好，入住第二天晚餐时一楼房间里发现一条一米长的蛇🐍。和酒店交涉后换到高层楼更便宜的房间。差价酒店不补。捷程补了差价。今天离店时行李员到房间取行李，等我们到大堂发现箱子裂了一条，酒店还说是我们之前弄坏的，但是早上关箱子时没有发现。因为要赶飞机所以酒店换了一个箱子，到机场时仔细看换的箱子也是坏的。没有想到全球闻名丽兹卡而顿酒店的服务这么不到位。
从到酒店的第一秒到离开酒店在这里所有的体验堪称完美！！酒店虽然有点老但是维护的很好，服务更是所有人都热情周到，酒店处处都很美，孩子们在kids club也玩的很开心！住了四晚，离开的时候很不舍还会再来！
服务一如即往的热情、真诚、周到，甚至第二次跨进餐厅的大门，主管立即准确的叫出我们的姓名，非常热情又恰当的分寸把握的给客人打招呼。
安静的可以享受静谧的午后时光，也可以一早去专设的跑步路线慢跑～～
最喜欢的还是他们的咖啡吧，可以登高看远的欣赏美景的同时，品尝到地道的英式下午茶。
📌地理位置：酒店在努沙杜瓦离传统的游玩区苍古水明漾库塔等是有点距离的，推荐要去像悬崖餐厅，蓝点海滩，bingin海滩，情人崖等半岛地区的可以住在这里就很方便啦。
🌇酒店朝向：向南 看日落什么的就不是很方便啦。
🥊酒店设施：传统的健身房，bar，spa什么都有，餐厅有好几个，早餐厅有两个一个在一楼一个在L楼，餐厅并非all day。但是room in是all day的了。整个酒店占地面积非常大，东南亚的栗子好像都是这个路子，酒店内通勤的话叫高尔夫车就好啦。然后这次是泳池房，阳台就是连通泳池的很棒很方便啦。
⌛️酒店服务：标准度假村一对一坐着check，哈哈哈，给的饮料好好喝，也肯定是我渴了。然后行李依然在Ci之后会由专人送至房间，不用自己拖着走，另外预付房费的话还是需要刷4000000盾押金，看各种房型吧。服务非常好，每一步都是宾至如归。
🚢酒店出游：酒店待着吧，出去的话就浪费了这么大的度假村了，出游也并不方便，另外酒店有赠送拍照服务，免费的哎。真是很方便一生要出片儿的中国女生了。
🥗早餐全日餐厅与room in：早餐很好欧，order速度超级快，然后我第一次在酒店遇到水果挑好现切的，种类多，拿着找柜台切就好啦
综合评述：性价比很高的栗子，淡季基础房好像只有2K，泳池连通这次订是3.8K一晚应该是因为元旦的缘故吧
环境和卫生状况都非常好。能感受到所有工作人员都愿意为了住客更开心，更方便舒适而努力，很温暖，谢谢，让我和孩子有一个愉快的假期。
度假型酒店的典范，免费活动丰富，食物有特色，沙滩很干净，适合躺平不出去，而且与隔壁kempinski通过沙滩连通，可以串门。
视野超级好，虽然价格贵一些，但是个人觉得还是挺好的。房间挺干净，早餐一般吧，没什么特色，普普通通的...........
房间挺大床也挺大 工作人员也很热情 公区小了点还碰到了打药 味道有点不好闻 总体还可以 性价比挺好 服务也不错的
丽思卡尔顿的度假酒店从没让我失望过。巴厘岛的这家也是低调、简约、大气、安静的风格。有人说酒店有点旧，一点都不旧，设施维护的很好，房间每天打扫的非常干净。酒店区域本身就是一个热带花园，海滩很宽阔，餐饮配套丰富。服务也是非常的热情周到，遇到的所有工作人员都会微笑打招呼，入住期间楼上的住客非常的吵，向酒店反应后立刻得到了解决，并且还进行了反馈，工作非常到位，入住体验很好。虽然第二天楼上又很吵，但这不是酒店问题。总之没什么缺点，值得推荐。