酒店回复: Dear Valued Guest,Thank you for taking the time to share feedback about your recent stay with us.We are delighted to hear that your stay at The Ritz‑Carlton, Bali lived up to the standards you have come to expect from our brand. Your kind words about our well‑maintained facilities, tropical surroundings, dining options, and the cleanliness of our rooms mean a great deal to us.We are especially pleased to know that our team’s warm and attentive service made your experience even more enjoyable. Additionally, thank you for acknowledging how your noise concern was handled. We truly appreciate your patience and understanding, and we are glad our team was able to address the situation promptly.Your recommendation is deeply appreciated. It was a pleasure to have you with us, and we look forward to welcoming you back for another memorable stay.Warm regards,The Management
酒店回复: Dear Valued Guest,Thank you for sharing your wonderful feedback with us. We are delighted to hear that our found the resort beautifully maintained, comfortable, and enjoyed the pool and serene beach. It is great to know that you appreciated the peaceful atmosphere and value at our restaurant.Your kind words mean a lot to us, and we are thrilled that you plan to return on your next visit. We look forward to welcoming you back to The Ritz-Carlton, Bali for another relaxing and memorable experience.Warm regards,The Management
酒店回复: Dear Valued Guest,Warm greetings and thank you for taking the time to provide feedback about your recent stay with us. We are delighted to hear that you enjoyed the rooms and that our Ladies and Gentlemen provided warm and professional service throughout your stay. It is also wonderful to know your children had such a great time at our Ritz Kids.We truly appreciate your kind words, and we look forward to welcoming you and your family back to The Ritz‑Carlton, Bali for another memorable experience.Warm regards,The Management
酒店回复: Dear Valued Guest,Warm greetings and thank you for taking the time to provide feedback about your recent stay with us. We are delighted to hear that your family enjoyed the Ritz Kids facilities, the pool, beach, breakfast, and the attentive care from our Ladies and Gentlemen.We look forward to welcoming you back to The Ritz‑Carlton, Bali for another memorable experience.Warm regards,The Management
酒店回复: Dear Valued Guest,Warm greetings from The Ritz-Carlton, Bali and thank you for taking the time to share your stay experience with us.We sincerely regret to hear that certain aspects of your stay did not meet expectations. Please accept our apologies for the delay in assistance and the oversight in room security following the incident. This is certainly not reflective of the standards we strive to uphold. We are also deeply concerned by your comments regarding inconsistent service experiences. We are committed to providing warm and attentive service to all our guests, regardless of background, and we take such feedback very seriously. Your observations have been shared with our management team for immediate review and action.Thank you again for your valuable feedback and we hope to welcome you back in the near future.Warm Regards,The Management
酒店回复: Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you chose The Ritz-Carlton, Bali and that your decision proved to be the right one. It brings us great joy to know that you enjoyed our facilities and resort overall, creating the perfect setting for a relaxing vacation.We are thrilled that the spacious comfort of your room and the serene atmosphere of the resort contributed to your enjoyment. Your kind words about the distinct Ritz-Carlton experience mean a lot to us, and we will continue striving to uphold the highest standards of care and hospitality.We sincerely look forward to welcoming you back for another exceptional stay in the near future.Warm Regards,The Management
酒店回复: Dear Xiaofantuaner,Warm greetings from The Ritz-Carlton, Bali and thank you for sharing your stay experience. It is truly an honor to be part of such a meaningful milestone, and we’re delighted to hear that your stay was both relaxing and memorable. We are pleased that you enjoyed spending time within the resort and appreciated the thoughtful surprises arranged for your celebration. Your kind words about the service and overall experience mean a great deal to us.We look forward to welcoming you back again in the near future.Warm Regards,The Management
酒店回复: Dear Summer Gugu,Warm greetings from The Ritz-Carlton, Bali and thank you for taking the time to share your stay experience with us.We are pleased to hear that you found our hygiene standards excellent and enjoyed the serene environment, well-maintained public areas, and relaxing atmosphere of our resort. We appreciate your feedback regarding the room facilities and are glad our team was able to respond promptly to your concerns. Your comments are valuable and will be shared with our management team as we continue to improve our offerings.We look forward to the opportunity of welcoming you back for another unforgettable stay.Warm Regards,The Management
丽思卡尔顿的度假酒店从没让我失望过。巴厘岛的这家也是低调、简约、大气、安静的风格。有人说酒店有点旧,一点都不旧,设施维护的很好,房间每天打扫的非常干净。酒店区域本身就是一个热带花园,海滩很宽阔,餐饮配套丰富。服务也是非常的热情周到,遇到的所有工作人员都会微笑打招呼,入住期间楼上的住客非常的吵,向酒店反应后立刻得到了解决,并且还进行了反馈,工作非常到位,入住体验很好。虽然第二天楼上又很吵,但这不是酒店问题。总之没什么缺点,值得推荐。
📌地理位置:酒店在努沙杜瓦离传统的游玩区苍古水明漾库塔等是有点距离的,推荐要去像悬崖餐厅,蓝点海滩,bingin海滩,情人崖等半岛地区的可以住在这里就很方便啦。
🌇酒店朝向:向南 看日落什么的就不是很方便啦。
🥊酒店设施:传统的健身房,bar,spa什么都有,餐厅有好几个,早餐厅有两个一个在一楼一个在L楼,餐厅并非all day。但是room in是all day的了。整个酒店占地面积非常大,东南亚的栗子好像都是这个路子,酒店内通勤的话叫高尔夫车就好啦。然后这次是泳池房,阳台就是连通泳池的很棒很方便啦。
⌛️酒店服务:标准度假村一对一坐着check,哈哈哈,给的饮料好好喝,也肯定是我渴了。然后行李依然在Ci之后会由专人送至房间,不用自己拖着走,另外预付房费的话还是需要刷4000000盾押金,看各种房型吧。服务非常好,每一步都是宾至如归。
🚢酒店出游:酒店待着吧,出去的话就浪费了这么大的度假村了,出游也并不方便,另外酒店有赠送拍照服务,免费的哎。真是很方便一生要出片儿的中国女生了。
🥗早餐全日餐厅与room in:早餐很好欧,order速度超级快,然后我第一次在酒店遇到水果挑好现切的,种类多,拿着找柜台切就好啦
综合评述:性价比很高的栗子,淡季基础房好像只有2K,泳池连通这次订是3.8K一晚应该是因为元旦的缘故吧
一点都不老,维护得很好,完全没有虫子蚊子之类的,应该是有花园驱蚊系统,非常舒服,泳池很清澈,海滩不比melasti 差,人还很少,餐厅大约两人800,吃得非常饱,并不贵,非常喜欢,下次还来🥹
房间十分宽敞,服务一流!!! Ritz Kids 的活动也很丰富!孩子们很快打成一片,既然没有太多的语言障碍。大堂、餐厅的服务非常热情,专业。
能住到这家酒店真是太棒了!特别是免费的拍照服务,帮我们拍了很多漂亮的照片。照片拍得很有婚礼纪念照的感觉,真是让人感动不已。
即使是最基础的房型也足够宽敞了。
因为我们是来度蜜月的,主要就是想好好享受酒店,所以我们每天都在酒店的餐厅用餐。虽然价格有点小贵,但真的非常美味,而且餐厅内部装修也很漂亮,非常满意。
免费进入丽思儿童乐园,可以全心托管这里。泳池很干净,卫生很好,沙滩很舒服,早餐很丰盛,孩子们玩的很开森,期待下次入驻。
酒店环境确实很美,但是没法掩盖设施老旧,服务质量差的缺点,酒店里进壁虎打电话让人来抓,半个小时才来,结果弄完走了连门都没给关,半夜起来上厕所才发现,而且酒店区别对待白人和华人,白人退房有人来房间给搬行李,我们退房没人帮忙搬行李,坐车还要自己把行李搬上车。
酒店和凯宾斯基相邻,虽然建造时间稍有点久,但是丽思卡尔顿大品牌就是不一样,硬件维护的不错,绿化繁茂、空气清新,适合躺平式度假⛱️之前为选酒店做了很久的功课,最终还是选了大品牌、房间大面积的Ritz,事实证明没有选错!
蜜月是在巴厘岛,10周年结婚纪念回到巴厘岛。在丽思卡尔顿住了三天,其中一整天玩在酒店吃在酒店。巴厘岛整体的酒店服务水平都很不错啊。也给我们的anniversary安排了两次惊喜(当然,我提前发邮件告诉了他们)
卫生:很棒
设施:基础房略陈旧,第一晚电视机坏了,但是反应前台后很快响应,换了一台。换的电视也是旧的不过不影响使用。
环境:这片海域非常干净,玻璃海。酒店公区绿化 泳池都保养打理得非常好,适合躺平度假
服务:没话说,每一位工作人员都会打招呼,主动询问是否需要帮助。 酒店有很多activities,参与了瑜伽课,很不错。
浴巾着实有点旧,洗的很薄且边角都拉丝了