酒店回复: Hi Susan,We're thrilled to hear that you enjoyed your stay with us, especially our clean property and friendly staff. It's wonderful to know that our pool and hot tub area added to your positive experience. We look forward to welcoming you back on your next visit.- The Staff at Holiday Inn & Suites Arden - Asheville Airport
5.0分
情侣出游
原文
翻译提供方:Google
我们选择这家酒店是因为它靠近机场,而且我们要赶早班飞机。
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酒店回复: Hi Dawn,We're pleased to hear that our location was convenient for your travel plans. It's always our goal to make our guests' journeys as smooth as possible. Safe travels on your early flight!- The Staff at Holiday Inn & Suites Arden - Asheville Airport
Above the shower has mold buildup around the top of the wall
Bed was comfortable
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酒店回复: Hi John,We’re glad you found the room clean and the bed comfortable. We apologize for the mold issue you noticed above the shower. Your feedback is invaluable, and we will address this with our maintenance team to ensure a better experience for all our guests. Thank you for bringing this to our attention.- The Staff at Holiday Inn & Suites Arden - Asheville Airport
5.0分
其他
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The manager on duty was amazing - she helped me out with holding my suitcase while
I was gone for the funeral and even got the shuttle setup for me. Called for a courtesy check on the room, soft bed, hot water and perfect place in the area for a quick trip.
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酒店回复: Hi Christopher,We’re delighted to hear about your positive experience with our manager and the services provided during your stay. It's wonderful to know that our team could assist you during such an important time. We’re glad you found the accommodations comfortable and convenient. Thank you for choosing us for your quick trip.- The Staff at Holiday Inn & Suites Arden - Asheville Airport
5.0分
其他
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Carpets need cleaned other than that perfect location modern building.
Staff was friendly and helpful. Breakfast and dinner is in your restaurant not complementary.
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酒店回复: Hi Timothy,We appreciate your kind words about our location, modern facilities, and attentive team. We also take note of your comment regarding the carpets and will address this promptly to ensure a consistently comfortable experience. We look forward to welcoming you back for another enjoyable stay.- The Staff at Holiday Inn & Suites Arden - Asheville Airport
酒店位置离机场很近,我很喜欢他们家的早餐。
总体来说,酒店还不错。我房间和隔壁房间之间的浴室墙壁上传来一阵尖锐、响亮、断断续续的敲击声。前台工作人员说“很奇怪”,但没有提供任何补救措施、房间搬迁或其他帮助。
电梯第一天早上就坏了,所以进出都要走楼梯。
餐厅/酒吧的客人从来没超过2人;两天里只见过一个(可能)服务员。除了客房内自制咖啡外,不提供早餐/咖啡。
每晚约180美元,两晚没睡……不会再来了。不过,这家酒店似乎很受水电工和卡车司机的欢迎……
工作人员非常棒!每次我去前台,他们都会很贴心地记住我的房间号,这让我很惊喜。
感谢您的美好住宿体验。
我非常喜欢大多数工作人员的友好态度,入住过程也非常顺利。入住前,房间清洁得非常周到!
酒店干净整洁,工作人员友好且知识渊博。泳池/热水浴池区域非常棒,
我们选择这家酒店是因为它靠近机场,而且我们要赶早班飞机。
窗帘坏了,垂了下来;咖啡机也坏了;枕头又大又硬——没人会偷;午夜入住,晚上十点关门;租车公司也关门了。
Room was clean
Above the shower has mold buildup around the top of the wall
Bed was comfortable
The manager on duty was amazing - she helped me out with holding my suitcase while
I was gone for the funeral and even got the shuttle setup for me. Called for a courtesy check on the room, soft bed, hot water and perfect place in the area for a quick trip.
Carpets need cleaned other than that perfect location modern building.
Staff was friendly and helpful. Breakfast and dinner is in your restaurant not complementary.