酒店回复: Dear Ludmila,Thank you for your wonderful review of Comfort Inn St Louis - Airport. We are thrilled to hear that you had an excellent experience with us and that you would highly recommend our hotel. Your positive feedback inspires us to continue providing top-notch service and accommodations. We look forward to welcoming you back during your next visit to St Louis.Warm Regards,Guest Relations Manager, Comfort Inn St Louis - Airport.
4.0分
其他
原文
翻译提供方:Google
个人的
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酒店回复: Merci beaucoup pour votre évaluation de 8 étoiles. Nous sommes ravis d'apprendre que vous avez trouvé notre personnel accueillant. Notre équipe s'efforce de créer une atmosphère chaleureuse et conviviale pour tous nos invités, et il est gratifiant de savoir que cela a été votre expérience.Nous apprécions sincèrement vos commentaires et espérons que vous nous donnerez l'occasion de vous accueillir à nouveau lors de votre prochain séjour. Si vous avez des suggestions spécifiques qui pourraient améliorer votre expérience, n'hésitez pas à les partager. Votre satisfaction est notre priorité.
5.0分
其他
Convenient to the airport, within walking distance to shopping. Free parking. Convenient for walking for exercise.
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酒店回复: Thank you for your outstanding 10-star review of Comfort Inn St Louis - Airport! We are thrilled to hear that you found our location convenient to the airport and within walking distance to shopping. It’s great to know that our free parking and nearby walking options contributed to your overall experience. We strive to provide our guests with a comfortable and accessible stay, and your feedback highlights the aspects that matter most to travelers. We appreciate you taking the time to share your thoughts, and we look forward to welcoming you back on your next visit.
5.0分
情侣出游
The hotel was very clean, smelt amazing. The customer service was awesome as well!
And the complimentary breakfast was convenient. I would stay there again!
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酒店回复: Thank you so much for your wonderful review! We are thrilled to hear that you found our hotel to be very clean and that you enjoyed the pleasant aroma throughout the property. Our team takes great pride in maintaining a welcoming environment for all our guests, and it’s rewarding to know that our efforts in customer service made a positive impression on you.We’re also glad to hear that you appreciated the convenience of our complimentary breakfast. It’s always our goal to provide a comfortable and satisfying experience for our guests, and your feedback truly validates our commitment.We look forward to welcoming you back on your next visit!
3.0分
家庭亲子
Good value, simple hotel for a quick stay. Room was fine, just normal.
Only negative was breakfast, food tasted cheap and we could not finish due to quality.
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酒店回复: Thank you for sharing your feedback regarding your recent stay at Comfort Inn St Louis - Airport. We appreciate your recognition of our value and simplicity, which we aim to provide for our guests seeking a quick and comfortable stay.We sincerely apologize that the breakfast did not meet your expectations. Your comments about the quality of the food are valuable to us, and we will certainly address this with our team to ensure we improve in this area. We want every aspect of your stay to be enjoyable, and your input helps us strive for that.We hope to have the opportunity to welcome you back in the future, where we can provide you with an even better experience.
1.0分
其他
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Limited parking. Mainly for trucker! House keeping purposely skipped my room. There are adjoining doors in every room leading to the next room. Some all access. Very problematic. If you get back after 9 PM any night you won’t have a parking space. And I believe people live on the property. Not recommended
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酒店回复: Thank you for sharing your feedback regarding your recent stay at Comfort Inn St Louis - Airport. We sincerely apologize for the challenges you encountered during your visit.We understand that parking can be a concern, especially during peak hours, and we are actively looking for solutions to enhance this aspect for our guests. Regarding housekeeping, we take such matters seriously, and we will address this with our team to ensure that all rooms are attended to as expected. We appreciate you bringing up the issue of adjoining doors, as we aim to provide a comfortable environment for all our guests. Your insights are invaluable in helping us improve our services. We hope to have the opportunity to better serve you in the future.
3.0分
其他
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One Who Enjoys Traveling
My stay at Comfort Inn was okay for the value.
Front desk customer service was good; however, there were communication difficulties with employees who spoke little English. Maintenance upkeep outside needs attention. Parking was a bit inadequate compared to the number of guests. The street leading to the hotel is difficult; be careful. Overall, I had a decent stay.
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酒店回复: Thank you for sharing your experience at Comfort Inn St Louis - Airport. We appreciate your feedback and are glad to hear that you found our front desk customer service to be good.We understand that communication can sometimes be a challenge, and we will take your comments to heart as we strive to enhance our team's language skills. Your observations regarding the maintenance of our outdoor areas and parking situation are valuable to us, and we will address these matters to improve the overall guest experience.We appreciate your cautionary note about the street leading to the hotel, as guest safety is our top priority. Thank you once again for your insights; they guide us in making the necessary improvements.
房间各方面都还可以为独就是没有一次性托鞋用品之内的冼漱很不方变得打赤脚我定的时候看了有送机场服务但是前台跟我说没有
干净整洁,员工很有礼貌。
环境一般,卫生还行
出色的!我强烈推荐它!
个人的
Convenient to the airport, within walking distance to shopping. Free parking. Convenient for walking for exercise.
The hotel was very clean, smelt amazing. The customer service was awesome as well!
And the complimentary breakfast was convenient. I would stay there again!
Good value, simple hotel for a quick stay. Room was fine, just normal.
Only negative was breakfast, food tasted cheap and we could not finish due to quality.
Limited parking. Mainly for trucker! House keeping purposely skipped my room. There are adjoining doors in every room leading to the next room. Some all access. Very problematic. If you get back after 9 PM any night you won’t have a parking space. And I believe people live on the property. Not recommended
One Who Enjoys Traveling
My stay at Comfort Inn was okay for the value.
Front desk customer service was good; however, there were communication difficulties with employees who spoke little English. Maintenance upkeep outside needs attention. Parking was a bit inadequate compared to the number of guests. The street leading to the hotel is difficult; be careful. Overall, I had a decent stay.