酒店回复: Dear Sweet potato cafe,Thank you so much for your wonderful and detailed review of Maya Sanur Resort & Spa.We are delighted to hear that you found your room clean and comfortable — and that you especially enjoyed the big bed 😝 Comfort and quality sleep are very important to us, so knowing that your spa experience even helped you achieve a sleep score of 96/100 for the first time is truly fantastic!It is also heartwarming to know that you appreciated the personalized service from your dedicated butler. Providing attentive, one-on-one assistance is part of our commitment to ensuring every guest feels well cared for throughout their stay.We are equally pleased that you enjoyed our spa and the gentle, relaxing Balinese massage techniques. Creating a soothing and rejuvenating experience is exactly what we aim for.Thank you as well for highlighting our convenient location, with a pleasant beachside walk to Icon Bali. We are so happy that your overall stay was memorable and comfortable.We truly look forward to welcoming you back for another relaxing escape in the near future.Warm regards,I Putu Eddo Arthawan, Resort Manager
酒店回复: Dear Minipixiu,Thank you very much for sharing your feedback with us. We are pleased to know that you enjoyed the spacious and comfortable room, the greenery views, and the convenience of having both the pool and the beach just steps away. It is wonderful to hear that our team’s service also contributed positively to your stay.At the same time, we appreciate your comments regarding the value for money. Your insights are important and will help us continue improving the guest experience.We hope to have the pleasure of welcoming you back for an even more memorable stay in the future.Warm regards,I Putu Eddo Arthawan, Resort Manager
酒店回复: Dear Zhiyujingshenneihao,Thank you very much for taking the time to share such a detailed review of your recent stay with us at Maya Sanur Resort & Spa. We truly appreciate your kind words and thoughtful feedback.We’re delighted to know that you enjoyed our convenient location—being just steps away from both the vibrant streets of Sanur and the serene beachfront. It's also wonderful to hear that you had a pleasant time at our Tree Bar, and that your family enjoyed the Lagoon Pool Suite and the complimentary parent-child activities we offer. We’re especially happy to know that the anniversary setup in your room added a special touch to your stay. The turtle sanctuary nearby is indeed a lovely spot for meaningful family memories, and we're glad it left such an impression on you and your children.At the same time, we sincerely appreciate your honest input regarding breakfast variety, turn-down service, and public area facilities. Your comments have been shared with the respective teams to help us review and improve these aspects. We always strive to provide a balanced blend of local flavor and international preferences, and your insights are very valuable as we refine our offerings.Thank you once again for choosing Maya Sanur. We hope to have the pleasure of welcoming you and your family back for an even more seamless experience in the future.Warm regardsI Putu Eddo ArthawanResort Manager
酒店回复: 亲爱的 Miya_mi，
感谢您的精彩评论！我们很高兴听到您住得舒适愉快，我们优越的地理位置和热情的员工让您的体验更加美好。非常感谢您对 Tree Bar 的 Lia 的赞美——我们一定会与她分享您的感激之情。
我们很乐意欢迎您再次入住！
诚挚问候，
我 Putu Eddo Arthawan
度假村经理
房间干净舒适，床真的很大😝入住的房间有专门的管家，有任何问题都可以找他，一对一的服务。酒店的SPA也挺好的，巴厘岛按摩手法轻柔，很舒服，按完之后我的睡眠第一次得了个96分！酒店离Icon Bali步行20分钟，可以顺着海边沙滩走，没那么晒。
沙努尔度假村非常友好和干净，位置也很好。住了两天，期间还帮忙补充了物品和打扫房间，感觉很棒。虽然我们没有要求，但他们还是帮我们整理了房间，这很好，但也有点意外。虽然没有发生任何不好的事情，而且我们也很信任工作人员，但贵重物品还是要自己保管好。
房间很大很舒适 服务也比较好 推开窗满眼都是绿色 楼下都是泳池 而且距离沙滩很近 步行距离 入住体验不错 但是性价比一般
首先，地理位置非常好。虽然沙努尔路正在施工，但沿着海滩那边的路一直走就能找到巴厘岛图标酒店。员工也非常友好，推荐！
酒店地理位置优越，靠近海滩，周围有很多餐厅和酒吧。步行到Icon购物中心大约需要20分钟。
如果酒店早餐自助餐能每天提供不同的菜品就更好了。我们住了四天，每天的食物都一样。
总的来说，我下次还会再来，并且也向家庭游客推荐这家酒店度假村！
太棒了！酒店里有很多娱乐设施，非常适合宅度假！我参加了瑜伽课，还游了泳！Tribali 和自助早餐的风景很棒，食物也很美味。😍 如果我再去巴厘岛，我还会选择住在这里！
💯优点❥
❶地处沙努尔©️位，酒店一面临街(各种餐厅，711，饰品店)，另一面临海直接躺平(阳光沙滩🏖️水上项目)，酒店的🌴TreeBar非常有名，晚上吹吹海风来杯鸡尾🍸酒很惬意！
❷泻湖风光泳池套房，孩子随时随地游泳🏊🏻♂️，不用去公共泳池人挤人，而且提前为我们房间进行了❣️周年纪念布置，很贴心
❸酒店亲子配套不错，🆓杯子蛋糕制作，🆓沙滩活动，🆓儿童自行车🚲，收费的小厨师活动👩🏻🍳
❹出酒店右转↩️步行5️⃣分钟🉑达旁边Hyatt &Andaz成立的公益海龟🐢中心，太适合孩子了，每天都想去喂海龟🥰，还可以领养一只海龟baby放生哦！
❺酒店前水域，随然没有很美，也不适合浮潜🤿，但是反而非常适合赶海🐚🐡🦀，在这里发现了一众奇特海鲜生物😏
❌缺点❥
❶早餐过于印尼本土特色，且选择非常少，所有果汁都带有浓重姜味儿，零点只有班尼迪克，牛油果吐司，几种做法鸡蛋🥚，其他就没有了！早知道这样，可能会去住旁边凯悦
❷开夜床服务糊弄事，只给两瓶水……
❸酒店公区小的可怜，或者可以理解为除了Treebar旁边大泳池，就没有其他公区了🥲，沙滩沙努尔这边没有绝对意义的私家沙滩🏖️，就酒店门口4️⃣个沙滩椅，先到先得……
一切都很完美。就是沙滩和海水可以再干净一些。娱乐设施也略显不足，超过三晚可能会觉得有些无聊。不过，服务非常出色，令人赞叹。谢谢你们提供了一个令人耳目一新的假期！
我们一家四口住的是带两张双人床的漂亮泻湖泳池房。我们非常喜欢这次住宿。每一位工作人员都非常友善和乐于助人。酒店设施很棒。我们参加了免费瑜伽课，早餐和免费下午茶都很棒。酒店前面有一家日式餐厅，附近还有一家很棒的墨西哥卷饼店，以及很多不错的按摩水疗中心。地理位置绝佳。等不及要再来了。
我住得非常舒服和愉快。酒店位置绝佳，每位员工都超级友善和热情。Tree bar的Lia也非常棒。感谢所有员工——下次有机会我一定会再来！