酒店回复: Dear Valued Guest,Thank you for staying with us. We really appreciate your time to share your experience at The Trans Resort Bali. We are pleased to know that you are delighted with the overall resort facilities, in particular our cleanliness, room and hospitable services.Your experience with the condition of the pool is especially concerning, and I sincerely apologize that it not only detracted from your enjoyment but also caused you discomfort. Please rest assured that we will take immediate steps to address the pool tiles and ensure a safe and comfortable environment for all our guests.Thank you once again for your valuable feedback and we sincerely hope to have another opportunity to welcoming you back to The Trans Resort Bali.Best Regards,Alexander JovanovicDirector of Development – Hotel & Resort of CT CorpGeneral Manager
酒店回复: Dear Valued Guest,Thank you for choosing to stay with us once again and for taking the time to share your experience at The Trans Resort Bali. We are delighted to know that you enjoyed our overall resort facilities, particularly our spacious rooms and swimming pool.Thank you once again for your continued support. We truly look forward to the pleasure of welcoming you back to The Trans Resort Bali in the near future.Best Regards,Alexander JovanovicDirector Development – Hotel & Resort of CT CorpGeneral Manager
酒店回复: Dear Valued Guest,Thank you for staying with us. We truly appreciate you taking the time to share your experience at The Trans Resort Bali.We are delighted to know that you enjoyed our overall resort facilities, particularly our convenient location, spacious rooms, and the warm service provided by our team. Your kind words serve as wonderful motivation for us to continue creating meaningful experiences for our valued guests.Thank you once again and we hope to have the pleasure of welcoming you back to The Trans Resort Bali soon.Best Regards,Alexander JovanovicDirector Development – Hotel & Resort of CT CorpGeneral Manager
酒店回复: Dear Valued Guest,Thank you for staying with us. We really appreciate your time to share your experience at The Trans Resort Bali. We are pleased to know that you are delighted with the overall resort facilities and services.Your feedback regarding the presence of mosquitoes is equally concerning to us. The rainy season in Bali often brings challenges with insects, and while we continuously strive to minimize these seasonal impacts, we sincerely regret the inconvenience caused during your stay. To further prevent such occurrences in the future, we have implemented several measures, including the use of insect repellent sprays, lotions, electric repellents, and mosquito rackets, as part of our ongoing efforts to ensure guest comfort.We are committed to learning from it and improving our services. We sincerely hope you will give us another chance to provide you with a much better experience on your next visit.Best Regards,Alexander JovanovicDirector of Development – Hotel & Resort of CT CorpGeneral Manager
酒店回复: 尊敬的宾客:
感谢您入住我们酒店。我们非常感谢您抽出宝贵时间分享您在巴厘岛特兰斯度假村的体验。我们很高兴得知您喜欢我们度假村的整体设施,尤其是干净的环境、洁白的沙滩泳池和丰富的活动。更让我们欣慰的是,我们团队成员的热情好客给您留下了深刻而积极的印象。
再次感谢您,我们希望很快能再次欢迎您光临巴厘岛特兰斯度假村。
此致,
Alexander Jovanovic
CT集团酒店及度假村开发总监
总经理
点评来源 Trip.com
4.2分
尊贵特大床房
家庭亲子
酒店服务很好,员工热情周到
客房虽然有点年代感,无失整洁典雅
提供开夜床服务,甚至可以选择您合适枕头
让您的睡眠更加舒适
早餐丰富多样营养美味,无可挑剔
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酒店回复: Dear Valued Guest,Thank you for staying with us. We truly appreciate your time in sharing your experience at The Trans Resort Bali. We are pleased to know that you were delighted with the overall resort facilities, particularly our room cleanliness, pillow menu, room service, and the buffet breakfast with its wide variety of selections. We are also glad to hear that the taste suited your preferences.Thank you once again and we hope to have the pleasure of welcoming you back to The Trans Resort Bali soon.Best Regards,Alexander JovanovicDirector of Development – Hotel & Resort of CT CorpGeneral Manager
酒店回复: Dear Mr Zhao,We are delighted to know that you enjoyed the overall resort facilities, especially our convenient location and the Saturday night movie—one of our favorite family-friendly activities. We’re also pleased to hear that our hospitality and services left a positive impression on you.Your feedback regarding the taste of our breakfast is truly appreciated. While we are currently enhancing the overall breakfast quality, we sincerely regret that it did not meet your expectations during your stay.Please rest assured that we are working closely with our Executive Chef to ensure improvements are made. At present, we operate a 7-day rotating breakfast menu featuring a diverse selection of Western, Indonesian, Chinese, and other Asian cuisines to cater to a wide range of tastes. We are also more than happy to accommodate any special dietary needs or personal preferences—our chef would be delighted to create a customized dining experience tailored to your liking.Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back for an even more memorable experience in the near future.Best Regards,Alexander JovanovicDirector Development – Hotel & Resort of CT CorpGeneral Manager
临时想去库塔看看就订了这个酒店,比预期好很多。每一个员工都非常热情,房间干净,泳池不错,价格也实惠。特别是基本没有吵闹的国人,住起很舒服。要不是后续订了努沙杜瓦的酒店,我真想多住几天。只是泳池瓷砖有很多破损,还划伤了我的脚。
挺喜欢!房间舒适大气,早餐丰富,酒店内有大人孩子都很喜欢的游泳池。房间宽敞明亮,是第二次入住该酒店,服务热情有效率,还会再来。
酒店员工都非常友善^^ 每次见到我们都热情地打招呼。
我们住了三晚,几乎没有遇到其他亚洲住客。
早餐可以选择菜单点餐,也可以在自助餐区根据喜好随意取用,非常方便。
早上吃完饭,游个泳,然后在躺椅上休息一下,感觉很棒。宽敞又温暖的露台,躺在那里听着水声和鸟鸣,简直是天堂般的享受。
我们在酒店餐厅吃了晚餐,印尼炒面、牛排和牛尾汤都很好吃。所以完全不用担心餐饮问题。
房间很干净。住宿期间我没有看到一只虫子。他们每天打扫两次房间,整理床铺,并且把瓶装水都加满。
我带了滤水器,但这里的水质很好,第一天换上的滤芯用了三天。整个过程没有拉肚子,过得很愉快。
酒店门前就有便利店,附近还有很多餐馆。汉堡王、必胜客以及购物街都在步行距离之内。
如果下次巴厘岛旅行还住在水明漾,我还会选择这家酒店。
房间里脏、臭。整个酒店到处爬满壁虎,房间里也有,睡觉都怕掉在身上。接驳车只有一辆,非常拥挤。带儿童的家庭,追海豚需高价买船票。办理入住时服务态度尚可,后续所有服务态度很不友好,甚至有对白人和国人区别对待,差评。
抱歉,住的酒店太多,没对上号。这家酒店还蛮不错的
超级无敌爆炸好!
位置绝佳在主路岔路口上。
服务每个人都很亲切! 面带微笑!帮忙送上楼行李!
天呐
我只是定了个标间用来凌晨航班前休息的。服务不打折。
房间巨大!
设施卫生极佳。
天呐还想住这
非常非常好,是我在bali住过最开心服务最好的酒店,除了有蚊子这种无法避免的问题,其他都很好,谢谢酒店工作人员让我们拥有一段美好的回忆
刚从巴厘岛泛太平洋度假村回来,想分享一下真实的入住体验。首先,这里的服务真是顶级的——我们遇到的每一位员工都热情好客,乐于助人,让你从抵达的那一刻起就感到备受关照。
早餐是另一个亮点——可能是我住过酒店里最好的早餐之一。他们能满足各种口味,提供种类繁多的西式、亚洲和当地巴厘岛菜肴。水果吧很棒,如果你注重健康,千万不要错过排毒果汁——这绝对是我喝过最棒的果汁。
话虽如此,运营十年之后,酒店的一些区域确实开始显露出年代感。尤其是健身房、桑拿房和休闲区,可能需要一些维护和升级,才能与酒店其他部分的体验保持一致。
总的来说,这仍然是一家很棒的酒店,提供令人惊叹的服务和美食——但如果在维护方面投入一些资金,它就能真正恢复到五星级标准。
服务很热情,设施也干净整洁,早餐也很不错。酒店还有沙滩泳池,感觉大部分都是家庭游客。虽然巴厘岛的住宿不算贵,但能以这个价格享受如此愉快的体验真是物超所值。如果住在水明漾附近,强烈推荐这家!
酒店服务很好,员工热情周到
客房虽然有点年代感,无失整洁典雅
提供开夜床服务,甚至可以选择您合适枕头
让您的睡眠更加舒适
早餐丰富多样营养美味,无可挑剔
酒店位置非常好,周边可逛的地方多。离beachwalk打车5美金以内,住这三天,去了三趟,因为女儿要买Labubu。房间安排在6楼,可以看到楼下景致。服务周到,巴厘岛整体的服务意识都不错,坦诚且热情。酒店晚上还会播放室外电影。要说唯一的不足,早餐虽然品种多,但味道都一般,是那种尝一次不想再吃第二次。退房和办理入住都比较快。