酒店回复: Thank you for your comment , we are delight about your pleasant experience and we are looking forward to welcome you again soon !Regards,AlessandroFront Desk
酒店回复: Thank you for this feedback. We're very happy you found our hotel perfect for families with a convenient location and that you would stay again!However, we are sincerely sorry the room was 'not clean.' This is unacceptable, and we are immediately addressing this with our housekeeping team to prevent it from happening again.We appreciate you noting the cleanliness of the breakfast area, and we will work on improving the menu variety. We look forward to welcoming your family back for a spotless and excellent stay.
酒店回复: Dear Guest, thank you very much for sharing your wonderful review. We are delighted to hear that our convenient yet quiet location and comfortable bedding made your stay enjoyable. It’s great to know you appreciated the spacious room, the well-equipped kitchenette, and the variety of nearby restaurants, including York Food. We’re also happy that Shinjuku Gyoen being next door added to your experience. Thank you for your feedback regarding the distance to the airport bus stop and JR Shinjuku Station. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Tokyo.Gaire Guest Service Officer
酒店回复: Thank you for taking the time to share your detailed feedback. We’re glad you enjoyed the cleanliness, quiet atmosphere, and our complimentary coffee service. We appreciate your comments on our location and amenities. We’re sorry to hear about your experience with the cancellation policy and will review how we can improve flexibility in the future. We hope to have the opportunity to welcome you back for an even better stay.Gaire, Guest Service Office
酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations, especially regarding cleanliness and service. Your concerns are taken seriously, and we will review this with our housekeeping team to ensure it doesn't happen again. We understand your frustration and regret the inconvenience caused. Your comments will help us improve, and we hope for the chance to serve you better in the future.GaireGuest Service Officer
酒店回复: Dear Valued Guest,Thank you for staying with us at Citadines Shinjuku Tokyo as always. We are glad to hear that you were having a pleasant time and enjoyed cooking in the room here in Tokyo.We appreciate your positive feedback as well.Have a lovely winter season and we look forward to seeing you in the near future.Sincerley yours, Guest Service Team
4.5分
行政双床一室房
家庭亲子
房间比之前在中国住过的馨乐庭要小
不过孩子们说比他们住过的其他酒店要宽敞
地理位置还是不错的
距离最大的地铁站新宿迷宫基本都是走路一公里上下的距离
房间里还能做做简单的餐食
对于晚上或者早上吃个简餐来说非常方便
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酒店回复: Thank you for sharing your detailed feedback. We are glad your family found the room comfortable and appreciated the convenient location and kitchen facilities.We hope to welcome you back for another enjoyable stay in Tokyo!Regards,GaireFront Desk
酒店回复: Dear Valued Guest, Thank you for staying with us and we truly appreciate your positive feedback with those lovely photos of Shinjuku Gyoen Park. We are glad to hear that you were having a great time there. Have a lovely winter season. Sincerely yours, Guest Service Team
房间在东京算很大的了 位置也不错 走不远有新宿御苑前和新宿三丁目等地铁站和新宿的大商场们 买东西吃饭都方便。
地理位置还不错，价格比较合理，整体入住体验还是挺舒适的，在东京算是比较大的房间了。到新宿核心商业区步行十五分钟样子，楼下有便利店。
发布于日本
比较适合带家庭去玩。位置特别方便。房间不大，但是位置不干净。综合来说还是适合入住。可以再次入住。早餐不是太好，但还算干净。
推荐这家公寓酒店。位置便利，床品舒适，也安静。旁边就是新宿御苑公园可以去散散步；很多小餐馆可以选；还有一家York Food我们超级喜欢，新鲜的海鲜、食材性价比超高；房间的面积在东京算是大了，大箱子可以打开放在地上；有一个小厨房，餐具、厨具一应俱全，非常方便，我们甚至在房间和朋友一起聊天喝酒。在新宿站附近住过几家酒店，这家的唯一缺点是离机场大巴站、新宿JR站稍远，要走10几分钟，但是性价比超高，下次还会再去住。
每天会打扫房间，换浴巾，倒垃圾。房间也不吵挺好👍
每天咖啡可以免费喝，很好，贴心👍
地理位置走到伊势丹最近10-15分钟。其余商圈基本上步行20-25分钟。
酒店的不可取消政策，相当不灵活，**作失误定的，也不给我取消要全额付。酒店方很强势，携程也尽力协调了👍。
我们订了两间房。酒店位置很好，方便全家人一起体验夜生活。附近有很多素食友好的餐厅，所以吃饭不成问题。酒店员工不怎么配合，我觉得这在日本是个普遍现象。房间不主动打扫，除非你特意要求他们整理。总的来说，是一次好坏参半的经历，但还行吧。
性价比非常低，离地铁距离不算近。最关键每晚两千多的房间竟然卫生清洁也没做到位，特别叮嘱要更换床单和被褥，结果晚上回酒店发现还是原来的脏床单，且晚上无housekeeping服务。这个标准可以说连收500元也算贵的，更别提现在是翻4-5倍的涨价！
来东京必选酒店。我每次来都是同一选择。相比东京的很多酒店，公寓式的房间大很多。还有配备齐全的厨房设备和工具。自己煎个牛排煮个面都太方便啦。酒店位置也好，闹中取静，离最热闹的商业街不远有很安静。强力推荐
房间比之前在中国住过的馨乐庭要小
不过孩子们说比他们住过的其他酒店要宽敞
地理位置还是不错的
距离最大的地铁站新宿迷宫基本都是走路一公里上下的距离
房间里还能做做简单的餐食
对于晚上或者早上吃个简餐来说非常方便
房间非常满意，不拥挤，够大，卫生干净，有厨卫设备，有冰箱微波炉，像在家一样特别方便，特别是边上的新宿御苑公园太美了，去其他景点也很方便，喜欢这里，冲着公园的一年四季景，下次还住这里