酒店回复: We apologize Robert for not meeting your expectations, We are sorry that 4 pillows in your room were not enough, we will make sure to check our extra pillow counts, usually we do have extras
5.0分
其他
原文
翻译提供方：Google
大斯塔夫
酒店回复: Thank you! We look forward to seeing you again.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your response. we look forward to the opportunity to serve you the next time you are in town.
4.0分
商务出差
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Overview
It was very clean and comfortable. My only concern was that I had forgotten my makeup bag so went to the front desk in the morning to see about toothpaste/toothbrush…some basic toiletries and the only thing they had was bar soap which was already in the room.
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酒店回复: We are sorry Brenda, We had all the toiletries at front desk, This new front desk agent was not aware of that. We apologize for that, will make sure all our new staff is familiar with toiletries stock.
4.0分
其他
Everything was good as far as hotel goes. But there was some unruly kids up and running the halls all hours of the night. Couldn't sleep
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酒店回复: Thank you for your feedback Dustin, we will do our best to keep the families with young kids on ground floor. we appreciate your review and business.
4.0分
家庭亲子
Clean, comfortable. Check in was easy (Shelly was great!). Breakfast area is TINY. Pool area is good. Perfect for overnight.
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酒店回复: Thank you Laurie. We are pleased that you had an enjoyable stay with us, We do apologize for the breakfast room being so small. We will pass your comments on to our staff as they work hard to provide clean rooms and a friendly atmosphere. We hope you will visit us next time you are in town.
2.0分
其他
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I could tell the bed had been made since last person booked the room, however, im confident the room hadnt been deep cleaned in a long time. The bedding looked stained to it and common areas smelled like MJ.
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酒店回复: Thank you James for your review and feedback, We are sorry that we could meet your expectations. We will have the room inspected make sure everything is well cleaned. We do our scheduled deep cleaning but may have missed something that you noticed.We are 100% non smoking facility,
3.0分
家庭亲子
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Overall it was a good stay but our fridge was not cold as it should've been..We had to improvies and store ice inside just so our drinks could be cold. Also our sheets had stains on them... Overall the breakfast was good and the pool was clean and the hotel is placed in a great area. Lots of fastfood and grocery stores near by.
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酒店回复: Thank you Jacob for your review, We are glad that you enjoyed your overall stay with Best Western Governors Inn & Suites, We will make sure to have our maintenance team take care of the fridge.
很棒的酒店，员工也非常好。
我们之所以花这么多钱住在这里，完全是因为房间里的按摩浴缸。可惜的是，它没有旋钮，只能部分使用。我们点的自助早餐，结果只有灰色的微波炉加热的香肠饼、水汪汪的鸡蛋和一个老旧的华夫饼机，速度慢得我们排队都等不到。我不会推荐这家价格过高的汽车旅馆给任何人。同样的价格，甚至更低，应该住一家早餐更好、设施更齐全的舒适酒店。
噪音极大。汽车呼啸而过，引擎轰鸣。老旧的迷你冰箱发出巨大的咔哒声，让我无法入睡。他们说枕头不够用了，所以我们的枕头不够。早餐还不错。
大斯塔夫
好的
Overview
It was very clean and comfortable. My only concern was that I had forgotten my makeup bag so went to the front desk in the morning to see about toothpaste/toothbrush…some basic toiletries and the only thing they had was bar soap which was already in the room.
Everything was good as far as hotel goes. But there was some unruly kids up and running the halls all hours of the night. Couldn't sleep
Clean, comfortable. Check in was easy (Shelly was great!). Breakfast area is TINY. Pool area is good. Perfect for overnight.
I could tell the bed had been made since last person booked the room, however, im confident the room hadnt been deep cleaned in a long time. The bedding looked stained to it and common areas smelled like MJ.
Overall it was a good stay but our fridge was not cold as it should've been..We had to improvies and store ice inside just so our drinks could be cold. Also our sheets had stains on them... Overall the breakfast was good and the pool was clean and the hotel is placed in a great area. Lots of fastfood and grocery stores near by.