酒店回复: We apologize Robert for not meeting your expectations, We are sorry that 4 pillows in your room were not enough, we will make sure to check our extra pillow counts, usually we do have extras
5.0分
其他
原文
翻译提供方：Google
大斯塔夫
酒店回复: Thank you! We look forward to seeing you again.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your response. we look forward to the opportunity to serve you the next time you are in town.
3.0分
其他
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We had to change rooms because it smelled so musty and old. Second room had a broken window that was taped up. They had to come up and replace the surge protector because it had the TV, microwave, and fridge all plugged in together. It was flashing red and the fridge was whining very loudly. Breakfast was the same every day...a little too spicy for me but they did their best. The people working were very nice and helpful. We've been going there for over 20 years but next time, we'll find a newer updated place. On a good plus side, everything you need is located right there, food, grocery, freeway, etc. A great location..easy in and easy out. And they are nice folks.
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酒店回复: Thank you Sandra for your feedback, We apologize for any troubles during your stay, We really appreciate you coming back since last 20 years, We assure you, you will see many changes till your next visit, We just replaced all old TV's to 50 Inch smart Tv's yesterday 12/13/2025, all Surge protectors from all rooms are taken out and no more wiring mess in any room. Very soon we are replacing our case goods, We do want you to visit us next year and see all the changes. Again we apologize for any inconvenience during your last stay, Hope to see you again and rest assure you will see the difference.
5.0分
商务出差
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Great warm and sincere welcome greeting by the receptionist. It feels like home! Very clean rooms!
I usually stay for a week 4-5 times a year and it’s always a great experience.
Thank you, AL
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酒店回复: Thank you for the great review! We always enjoy seeing you and look forward to your next visit.
3.0分
其他
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Not a terrible place, the jet tub was dark green which was weird and just looked gross, didn’t use. Staff informed us they’ve had 7 floodings in the past 2 weeks because of the tubs, water damage was apparent. Had a couple stained towels, stained mattress, the shower head leaked and poured water everywhere, drain couldn’t keep up so I was standing in a pool. Staff was nice, breakfast was good for a hotel, as most Best Westerns are. However, this is probably the Worst Western I’ve ever stayed at, and honestly put me off to the name a little in the future.
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酒店回复: Thank you for your response. We apologize for the issues you experienced. We are working on ways to remedy the situation regarding the jetted tubs, including instructions on proper use of the tubs and making any other necessary repairs. We hope you will consider us the next time you are looking for a place to stay.
5.0分
家庭亲子
we would definitely stay there again. The breakfast buffet was great. The staff was very pleasant.
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酒店回复: Thank you! We are so pleased that you enjoyed your stay with us. We will pass your kind words on to our staff. We look forward to serving you in the future.
4.0分
商务出差
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Overview
It was very clean and comfortable. My only concern was that I had forgotten my makeup bag so went to the front desk in the morning to see about toothpaste/toothbrush…some basic toiletries and the only thing they had was bar soap which was already in the room.
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酒店回复: We are sorry Brenda, We had all the toiletries at front desk, This new front desk agent was not aware of that. We apologize for that, will make sure all our new staff is familiar with toiletries stock.
很棒的酒店，员工也非常好。
我们之所以花这么多钱住在这里，完全是因为房间里的按摩浴缸。可惜的是，它没有旋钮，只能部分使用。我们点的自助早餐，结果只有灰色的微波炉加热的香肠饼、水汪汪的鸡蛋和一个老旧的华夫饼机，速度慢得我们排队都等不到。我不会推荐这家价格过高的汽车旅馆给任何人。同样的价格，甚至更低，应该住一家早餐更好、设施更齐全的舒适酒店。
噪音极大。汽车呼啸而过，引擎轰鸣。老旧的迷你冰箱发出巨大的咔哒声，让我无法入睡。他们说枕头不够用了，所以我们的枕头不够。早餐还不错。
大斯塔夫
好的
We had to change rooms because it smelled so musty and old. Second room had a broken window that was taped up. They had to come up and replace the surge protector because it had the TV, microwave, and fridge all plugged in together. It was flashing red and the fridge was whining very loudly. Breakfast was the same every day...a little too spicy for me but they did their best. The people working were very nice and helpful. We've been going there for over 20 years but next time, we'll find a newer updated place. On a good plus side, everything you need is located right there, food, grocery, freeway, etc. A great location..easy in and easy out. And they are nice folks.
Great warm and sincere welcome greeting by the receptionist. It feels like home! Very clean rooms!
I usually stay for a week 4-5 times a year and it’s always a great experience.
Thank you, AL
Not a terrible place, the jet tub was dark green which was weird and just looked gross, didn’t use. Staff informed us they’ve had 7 floodings in the past 2 weeks because of the tubs, water damage was apparent. Had a couple stained towels, stained mattress, the shower head leaked and poured water everywhere, drain couldn’t keep up so I was standing in a pool. Staff was nice, breakfast was good for a hotel, as most Best Westerns are. However, this is probably the Worst Western I’ve ever stayed at, and honestly put me off to the name a little in the future.
we would definitely stay there again. The breakfast buffet was great. The staff was very pleasant.
Overview
It was very clean and comfortable. My only concern was that I had forgotten my makeup bag so went to the front desk in the morning to see about toothpaste/toothbrush…some basic toiletries and the only thing they had was bar soap which was already in the room.